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    US Post Office

    3.0 (1 review)
    Closed 12:00 pm - 1:00 PM

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    1 year ago

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    Ask the Community - US Post Office

    US Post Office

    US Post Office

    (4 reviews)

    Excellent service, excellent quality and value…read more They always help you with any problem and explain the solution.

    I mailed a four pound package of popcorn to my father in southern California. He received a ten…read morepound box of baby clothes. Neither the North Liberty or the CA post office want to do anything concerning the theft that occurred. I am out sixty dollars but I have learned my lesson. Do not mail anything via USPS because they do not care if your items are stolen or never arrive and they do nothing to fix the situation. I was given the runaround and told to call the corporate headquarters and then told to call the local post office to no avail. The local post office said because a package was delivered on time, there's nothing that they can do about it. So unless you purchase their ridiculous insurance (as though I am supposed to somehow account or be responsible for the screw ups made by the post office), the package you send could in theory be opened, replaced and even though there is absolute conclusive evidence that shows that the package was tampered with, "there's nothing we can do about it," is the response you will get. Corporate told me that "they'd look into it." That's another way of saying don't call us anymore until we call you, if we call you at all. Popcorn doesn't grow heavier with time. I understand that you don't need a PhD to work at the post office but seriously, I ship out a 4 pound box, and the receiver receives a 10 pound box (he was there immediately to receive the package); let's see 10 pounds minus 4 pounds, after the intense algebraic formula calculation; it can be gathered that there is a 6 pound difference that happened between North Liberty and CA. I didn't get as much as an apology for my package being tampered with and stolen. Show some accountability or just be honest and warn your customers that their packages run the very probable risk that they will be tampered with and stolen, and that insurance in highly recommended.

    US Post Office - Stationary!

    US Post Office

    (8 reviews)

    I'm retired and disabled and absolutely love the convenient parking and super accessible building…read more The staff have all been efficient and respectful. They very kindly help when my low vision occasionally creates issues for me. I appreciate the patience with which the staff is able to help those first language is not English.

    I came. I saw. (I waited.) I conquered…read more International travel involves a lot of planning. Traveling with little monsters requires even more. We are planning an out of country vacay with my two kids. So, bring on the planning. First up-- Passports. I went on the USPS site, found out the deets on passports. Made a MANDATORY thirty minute in-person appointment. It sent me a confirmation and calendar invite, recommending arriving ten minutes early. We showed up on time and had to wait, 15 or so minutes. This normally wouldn't rub me the wrong way but kids in a post office during a busy time, ugh. So, what do you need to get a children's passport you may ask. Well... 1. Filled out form. 2. *Original* Birth Certificate 3. Photos (But they take them at this location!) 4. Proof of BOTH parent's citizenship. 5. Both parents to sign. 6. A check, one per passport needed. Honestly the staff was pleasant and knowledgeable. The facility was COVID cautious and had yellow dots on the floor encouraging distancing. While the location isn't very convenient for me (living on the west side) it is a newer, well laid out spot. I'm unsure the post office is ever a good time? This was just average... but hey! Some sandy beaches and sunshine are just on the horizon. Would definitely recommend getting a passport here, just avoid busier times of the day.

    US Post Office - postoffices - Updated May 2026

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