I ordered Christmas cards and my cards have been stuck at this location for over a week. I will attempt to go into this location on Monday to see if they magically appear. I will post an update then. Update: I contacted Shutterfly to resend the prints which they have and as I go the mail, my original prints were there. I've updated the rating from 1 to 3 because I did get my mail just two weeks late. Mind you I'm 20 minutes away from this post office. read more

If your package get here it will not be on time guaranteed. It's known as the black hole for a reason.

This is the most absolute, horrendous, incompetent usps sorting facility in the face of the planet. They have lost 4-5 eBay packages for me already. They always end up sending my packages to the wrong post-office and they get lost in transit. The only thing I can think of, they're either idiots or don't care at all about their profession. They should ALL get fired, from the supervisor to the janitor! I'd be ashamed to work at that place.. Ughh read more

I know this may fall on deaf ears, but here it goes: A long-time Buyer and Seller on eBay here. For the past 13 years or so, this facility is a black hole of missing or extremely late distribution. I can easily recall 40+ instances where packages will stay there for a week or more before they move on. To say that they're incompetent is a gross understatement. I cannot think of a single positive thing to say about this place and can go for HOURS about the corrupt mismanagement that happens here. My opinion: shut it down and retire EVERYBODY. Start from scratch if you're gonna have one at all. read more

This place needs investigated. My package has been sitting for 8 days (so far) so I google the distribution center and see HUNDREDS of negative reviews everyone saying same thing! How is this place still running? read more

Missing thousands of dollars in packages. Opa locka has a bunch of thieves! Some packages ripped open and contents taken out, some packages just disappeared! read more

Even Amazon can't keep things from disappearing at Opa Locka. This is my third recent 'disappearing act' for packages that got as far as Opa Locka. First I ordered expensive computer drive, overnight- tracking went from 'possible delay' to 'updated to later delivery date' to finally 'undeliverable to returning to sender'. It never returned to sender. Amazon made me wait to send replacement until Opa Locka stopped changing the delivery date. The reorder was sent overnight again ... same thing, except this time I fought my way to a live chat person and practically cried (my computer was dying I NEEDED the new drive) so they overnighted by FED EX got it no problem. Amazon assured me that they'd 'depreciated' (something like that) USPS service for my orders. I asked if they could please have someone up at Amazon complain about - I'm sure Amazon is having a lot of refunds due to Opa Locka's vanishing point so maybe they'd have the power to actually get it investigated. The computer repair guy wondered why it had taken so long for me to call him back. When I told him what happened, he laughed. He and his friend had so much stuff stolen at Opa Locka they'd put up a petition to have the law investigate it. At last count over 800 people signed. Well, they did it again. This time I went regular shipping (thought maybe overnight package screams VALUABLE STEAL ME) and assumed that it would NOT wind up in Opa Locka's Lost Souls since Amazon had told me previously 'not to worry'. This time I fought my way to Amazon live chat (tip, keep going until you force it to ask 'something else' and then from there, you should get an option for live chat). This time I just got a refund and was told to wait a few days before trying to reorder. Luckily this time it wasn't anything urgent. I tried once more to get Amazon to add their voice to the complaints maybe if enough people who lose Amazon stuff at Opa Locka complain it'll happen. read more

I have had packages simply disappear after reaching Opa Locka. If I ever have anything delivered that either comes from Miami or goes to Miami and it travels through Opa Locka, I assume it will be about one month late and may not arrive at all. This is criminal read more

i been waiting for days and it hasn't even moved. probably won't even move anywhere because of how slow these people are. i've never had bad service from them till now. read more

Desde el día 20 de octubre llegó mi paquete desde WILLISTON a opa locka y todavía estamos a 23 de diciembre y no se ha movido de esa instalación porque existe tantos problemas en ese punto de entrega que está pasando llevo dos meses esperando que mi paquete llegue a su destino realmente un centro de distribución que no cumple con las normativas deberían clausurarlo read more

I have a package going from VA to AL. On 12/10 it made it to Jacksonville FL, then to OPA LOCKA FL on 12/11.It stayed it OPA LOCKA for two days. On 12/13 it went to Miami FL, left Miami on 12/14 returning back to OPA LOCKA, then back to Miami, and now back at OPA LOCKA! Today is 12/16 and it is still at OPA LOCKA. Not sure when it will make it to AL. Can't find out why it keeps going back to OPA LOCKA. Does anyone have any suggestions? read more

Worst distribution center in the USA, it's like the movie Idiocracy! My packages arriving go to Opa-Locka center and then get sent to Massachusetts, the latest is now in Wisconsin at an Oshkosh distribution center, who knows when or if it will ever arrive to Miami. I'm now ordering everything from Amazon or from seller/providers that use FedEx. The people running the USPS are retarded, they have to be to send stuff clearly marked for Miami up north close to Canada. Never order medicines via USPS, you'll probably die if it's really needed! read more

This is the worst postal facility in the country. Do a Google search on their name and read the stories. My story, which I'll summarize, is that my package sat here for 15 DAYS before being scanned, then took another 12 DAYS to be sent out. I received it a MONTH after it arrived at Opa Locka. AND, the package had been opened and re-taped, and most of the packing material was missing, causing the item to be tossed around during shipping. It's as if this facility is in a corrupt third-world country. And obviously the USPS isn't doing a THING about it. read more

When packages are routed through opa locka they always sit there for days or die. I wish the USPS would just close it down and start over or route my packages though the Miami center. read more

If I could give the USPS Opa-locka Distribution Center zero stars, I would. My package has been sitting there for days, and I only live 20 minutes away! How does that even make sense? It's like time stops the moment a package arrives at this facility. No updates, no movement, just complete incompetence. This isn't the first time either--every time a package goes through this place, it turns into a black hole. Calling customer service is pointless because they either don't know what's going on or give you the standard "please wait" response. At this point, I could have walked to the facility and back multiple times, and my package would still be stuck in limbo. If you have the misfortune of your package being routed through Opa-locka, brace yourself for a long and frustrating wait. USPS needs to either overhaul this facility or shut it down because whatever they're doing now is NOT working. read more

I have been an online seller for 28 years. The post office is worthless. The people are worthless. They will steal your stuff and piss on you afterward if they can. The theft that occurs in the Opa Locka location is outrageous. The high density of Africans working there is the problem. Use FedEx, much better. read more

Packages go to Opa Locka and are never seen again. Everything disappears for weeks on end.

If I could give 0 stars I would. Every package I've ordered and had been sent through this distribution center has been delayed. My most recent package has been lost for 2 weeks after a departure scan at this facility. If I have any future packages come out of Florida, I'll be using UPS or FedEx. read more

I am sent a package from Canada to Tampa fro el child BD on May 5th its May 26th and the package is sending back to Canada as their notes there is insufficient address! The worse services I've experienced in year. I called the Wisecards printer and mailing they are even worse services, the costum services actually the supervisor can't help as she can't ctt the distribution center in Miami! NO HELP FOR THE PEOPLE'S THAT SUPPORT THEIR WORK ! They can read the notes in their system but CAN'T CTT THE DISTRIBUTION CENTER WERE THE PACKAGE IS SENT. read more

This is the place where packages go to die. It looks like the issue has been going on for well over a year. The postmaster needs to resolve what's going on here. read more

Every time a package goes to this god forsaken place it disappears or gets super late. Worst distribution center ever. Doesnt fail. Every single time read more

If I could give no stars I would - WHY wont any official oversight investigate the disastrous handling and sorting of mail through this distribution facility. I have had NUMEROUS pieces of mail be sent here from Broward county and they sit for days, and get delivered weeks later! I know there are many upset over the same issue, look at the blogs and complaints everywhere online - I have also had packages shipped from a purchase, sent to Opa Locka for sort and they are sent ALL OVER the country then returned to the original sender, with the sender having sent to my same address previously. How is there no accountability? This has to have a managerial arm that is completely complicit. Items disappear, Open packages and items removed, lost completely. There should be accountability, oversight and cameras in this facility How can the public get this be noticed and addressed?? read more

My second Old Navy package stuck in a vicious repetitive cycle of misrouting in Miami Dade and Broward, but never made it to Palm Beach county. I'm wondering if it will get to me by Christmas? read more

See all

My package sat at the Opa Locka post office for two weeks, and when I finally received it yesterday it was sliced open and the item that was stuffed inside of it was not what I ordered from the company. It's a small business owner and when I spoke to her on the phone, she was livid! so basically the post office stole my items. The box was re-packaged with an apology letter from the post office on how my package was damaged. I'm putting in a claim. read more

Takes to damn long whenever it goes to this distribution center.. needs to tighten up seriously

As much as Yelp encourages us to be "understanding" when leaving reviews, the performance of this distribution center truly is abysmal. This is NOT a covid/pandemic thing. Every package that I have EVER had go through Opa Locka has been delayed by five days or more.. Sweeping change needs to happen at this place. The USPS has really stepped it up in the past few years and I am generally understanding about short delays (I live in Hawaii, after all) but I now go out of my way to make sure that I no longer order products shipping from Florida because of the Opa Locka location. I doubt I'm the only one. read more

Packages disappear from here. They will never answer the phone. 1 package so far has gone missing there.

Can anyone just close down this location? All it does is delay shipments. There's hasn't been a single shipment that doesn't stop at this usps location for DAYS. This is USPS is literally a liability for citizens read more

I would give this place zero stars if I could. I sent a medium flat rate package from Hawaii & it should've been delivered within a week, meeting me back at home in Fort Lauderdale. It was stuck "in transit" at opa-laka for 2 weeks and when we tried to find it they said the box was there and it was empty. That "it must've just came open" from the sorting machines. Absolute bullshit, and I forced them to deliver the empty box so I could see it. It was clearly opened by a person and the contents were completely missing. I lost everything inside including some makeup & hair tools and they refused to pay me anything for my lost items even when I opened a case and filed a claim. This is the worst USPS of all time & obviously the employees here are stealing whatever they want! read more

awful back and forth from here to there 4 times now and customer service is udeless - $1500 package and now what? read more

US Post Office - Post Offices Near Me - Opa-locka, Florida

I pay almost $25/wk for Premium forwarding of my mail from Bedford NY to Bonita Springs FL. The boxes take forever to arrive. The last box, mailed in 3/20 has still not arrived as of 3/31. The local post office believes it was addressed incorrectly and showed me it's been to 18 different places. I fear for our US postal service. It takes longer and longer to receive any type of mail. read more

The place where packages go to die. I have't heard anything about my package in days. It was supposed to be here, across the country, yesterday! They claimed weather issues but there wasn't even a cloud in the sky! read more

If I could put negative quantity of stars, I would. 80% of my packages were delayed and some of them simply lost. They never scan packages and if they do, items getting scanned way later, few days later than they should. And don't get me started about holiday times, it's just horrible and unacceptable! read more

One package have been during a 360 in Florida since 4/11/24. It have been arriving in opa locka and departing an arriving in Miami and departing, and arriving back in opa locka, this have been going on everyday since the 11th, someone have been picking up the package in Miami, at least four times this month. As of today may 1, 2024 someone have picked it up again, tomorrow, it will depart Miami, and arrive back at opa locka. The killing part about this is, it's suppose to be delivered to me in Louisiana, I don't live in Florida. I gave up on this one, I have another one there right now, it's been there since 4/27/20,it's been in transit everyday at the same time, 11:24 pm. It's only 8:13 pm., right now. Weird, twilight zone. read more

Christ, I wish I could rate this place zero, and omit this place as an option for mail when ordering packages. The instant I know this place is a stopgap for anything I order, I add at least a day to the expected delivery day. Sometimes it's two. They're lazy and incompetent and hold things up all the time, and it's been this way for years. How they're in business, I have no idea, especially considering how no one has a nice word to say about this place. That's LOTS of people who rightfully hate this place. This location is no good and is an affront to commerce and basic human intelligence, and needs to either be shut down or undergo a complete staff overhaul. read more

They lost 3 of my packages in one weekend how are they still open and they got 1.1 close this place

Package has been in the facility for weeks and it's been a headache every package I've ever had delivered has been no problem whatsoever so since it's been weird I decided to look up the place and reviews and wow lol any small business moving like this would've been shut down I've never wrote a review in my life read more

My package has been sitting at this facility since 12/1/20 and I've had no luck getting information about what's going on or when it will be delivered. I've never had this issue with any other post office. Terrible service! read more

Waiting for medical supplies they were checked in and never left the facility on 2-26-24. This is a health item that is Detriment To my daily activity. When I can call my local kansas post office and they are aware of This post office location having constant missing packages and no one will answer your calls My help was diminished and fear set in. They need to be investigated. Please send a postal service investigator to this location. Things are being stolen. Look at the reviews and the people that haven't even taken the time to post them. But your local post offices that you reach out to For advice know of the massive complaints weekly. read more

Quit updating package for a week now! Checked in. Never checked out! Nobody answers phone. Do you have security cameras to see who took my package? Do you have a back door? Pathetic way to not run a business! read more