Waiting for medical supplies they were checked in and never left the facility on 2-26-24. This is a health item that is Detriment To my daily activity. When I can call my local kansas post office and they are aware of This post office location having constant missing packages and no one will answer your calls My help was diminished and fear set in. They need to be investigated. Please send a postal service investigator to this location. Things are being stolen. Look at the reviews and the people that haven't even taken the time to post them. But your local post offices that you reach out to For advice know of the massive complaints weekly. read more

Quit updating package for a week now! Checked in. Never checked out! Nobody answers phone. Do you have security cameras to see who took my package? Do you have a back door? Pathetic way to not run a business! read more

Ordered something online from the same person for the second time it reached this location and has been there for 2 weeks!! as it is still getting scanned... there needs to be a federAl investigation into this facility!! read more

Ordered the 25th of September. My package arrived in Miami FL 9/30, went to Opa Locka FL post Office and from there it went to Puerto Rico! Why? I don't live there! It then made the rounds to various FL towns and just arrived in my mail box today, October 14th. What kind of facility is Opa Locka?? All I read about are one star reviews. I think there are over 600 one stars and it is still happening. I don't think anyone will investigate anything. read more

Had a package go thru this facility a month ago usps customer service said the last place the package had gone thru and never moved was this facility and now it's missing and i can't get any help from the reviews that I see my package is probably in somebody's house :,( read more

They tried figuring it out but it shouldn't take them days to track down medical supplies that they hoarded along with a bunch of packages.

TERRIBLE location. Ordered TWICE from a seller I've always purchased from and received all their packages. The first time my package was sent out and reached Opa Locka, it was stuck in transit for days after expected delivery date then sent back to the seller. They reshipped my item and once again, sent back to the seller. After the first time, I filed a claim and they closed it in 24 hours claiming it was still in transit although I knew the item had been sent back to the seller and had already been reshipped. Second time, same situation where it was sent back to Ohio instead of my North Miami USPS. I'm just lucky my package didn't end up stolen or lost and was able to get my $700 back. read more

Suspicious Suspect distribution center. I had an item that was processed through this facility on 6/1/21. It is now 7/1/21. I opened a case but it was closed. More than likely the package was stolen by an employee. I have no proof other than Yelp reviews where people say the same thing. God sees all. I have only had bad experiences here. They "could not" find the package. SMH read more

US Post Office - Tracking proof. - Post Offices Near Me - Opa-locka, Florida

I recently move to Florida and used the post office to send a package for my granddaughter for her first birthday. I went to the post office in Miramar on August 19 and the package was supposed to arrive on Monday the 23rd the day of her birthday in Denver Colorado. It was a small package with a little dress and other little things until today the 26 of August the package is sitting at the Opa Locka distribution center. I keep on tracking no change it says in transit arriving late. Since the 22 of the august package is still sitting in opa locka distribution center. What is going on? I just called the post office to find out and I also file a report. I am waiting for an answer. read more

I mailed my kids Christmas gifts (Delaware) on 12/17 and the lady who took my package said it would be there by 12/21. It is now 1/1/21 and they still haven't received their gifts. I also mailed something to Australia, which it was delivered in less than a week. I'm not sure how that works but I will never use USPS AGAIN, no matter how much it costs at other carriers. This is absolutely pathetic. read more

I'm only leaving a 1 star review, because i had to give them something. I wish they would do the same to me, as in give me my package. stuck here for 6 days, then gets sent to the Miami distribution, and at this point , has been there for 4 days without any scans. 10 days and it hasnt even left Florida. and 8 days past the expected delivery date, will be atleast 9 after this review. TERRIBLE SERVICE read more

I am shocked to see that not only one, but SO many other reviewers have had the same experience I am having... I shipped a package out 2 weeks ago (and paid more for 2-day priority service) and for some reason, it took 6 days just to get to this post office (which I have no idea why, since it is completely in the opposite direction from where it is supposed to be going - both states are well above Florida). Then, after finally arriving at this location, it has been another full week and my package is STILL sitting at this post office! No tracking updates. I have called and called, but no one ever answers the phone. I even contacted USPS support and was told by them that even they couldn't make contact with this location, because their calls & emails were not answered or responded to! So, that's it? Really? I struggle to find the words - I am just BAFFLED by this! How is this acceptable? What is going on here?! What could possibly allow this to continue on despite a documented history of the same very serious issues constantly repeating?! read more

Keep in mind I would give negative stars if possible. Seller mailed package first class international on December 6th 2020 from Philadelphia.. It made its way down to this rat hole in Florida on December 15th and has been sitting there ever since. At this point the chance of this package ever arriving at its destination in Western Canada is slim to none.. Customer service has absolutely no clue what is going on or how to actually serve the customer! Usps in general is a dumpster fire. I have recieved packages from Japan and Europe that were sent after this.. read more

Extremely disappointed and disgusted at the staff of this post office. I dropped a package that contained a eBay sold item ( yugioh card) worth $400 and it was scan and never delivered. These type of jobs should go to more honest people and not thief's. All the front desk staff should be replaced. Useless and terrible customer service skills. read more

Horrible service and abuse of union protection! Be careful with your mail as it mysteriously disappears!

This is by far the worse post office ever. Took me 1 hour to drop off a package. Barely anyone working here and they take forever to do anything. Also as others said, packages are treated like garbage and constantly get lost. read more

i think people that work here steal the packages , every single time there is a problem with Opa locka distribution center , when I see on My tracking that package ended up there I already know it will magically get lost . Why they don't get fired ? read more

I assume this is the USPS sorting house which is in Opa-Locka . I no longer order supplements / vitamins nor fishing supplies through USPS because I have had packages " disappear" in this abyss of zero accountability . My neighbor had kids sneakers go missing from this USPS sorting place . This isnt going to change because those in charge in S.Florida couldnt care less so the '' magicians '' who make packages '' disappear '' can perform their '' magic'' with impunity . I now only order vitamins , supplements, fishing stuff UPS or Fed-Ex . Do your best to avoid this sorting house and if it means paying a dollar or 2 extra via UPS or Fed-Ex , it is well worth it . read more

I hate this post office. There is Always a super long line. Im here with about 10 people in front of me and there is literally not one Usps worker in sight. Horrible horrible service trust me don't come here it's ALWAYS like that. read more

The employees at this USPS Opa Locka Distribution Center should all be fired for incompetence and the building burnt to the ground. I have had many problems with mail both arriving and departing this facility including open packages with items missing and lost mail. My most recent incident was a priority package securely wrapped and hand delivered to my local post office. Once it was scanned into Opa Loca it never left. Moreover, you cannot get assistance finding your packages once they go missing from here and they are gone forever. Sadly, what I have described happens on a daily basis at Opa Locka. I would love to know who supervises this mess. It is my perception that the employees steal packages at this facility. As of this writing it is day thirteen (13) since I shipped my priority package and it has gone missing at Opa Locka and while I understand there are delays due to COVID and massive shopping online this year, there is no excuse for no exit scan after that many days. Well at least I know some lucky thief at the Post Office is enjoying my shipment. Merry Christmas. read more

important priority mail is stuck at this location. terrible service. do not use usps for anything but junk mail. read more

mailed a card from Opa Loca branch and it disappeared along with money inside. .to make matters worse the post office will not take on line reports. you can scroll all day and only get that everything is "unavailable now' . what a disgrace. read more

This post office is the absolute worst. It holds your packages for days. I've lost 3 packages this month alone. I have about 8 pavan ages that has been just sitting there no doing anything. I can't get a hold of anyone over there. Sellers please be careful. I have a lot of upset customers because they still don't have their items. Another horrible thing too is that this is one of the distribution centers that sorts the packages. USPS had to do something about this location fast! read more

I ordered perishable food from a company in S. California. It arrived into Dade county within two days. It has been held at the Opa-Locka facility for three days. The final destination is Coral Gables Florida. When calling that post office, it goes to an automatic system and after several rings hangs up. Looking further it appears this station is far from adequate and is notorious for losing packages and or delaying them. If you have a choice - do not use this office!! I would give it a zero but that is not an option so it has to get a one read more

I have a customer waiting for a month for a package stuck in OPA-LOCKA. Stealing is their game. If we all report them to the main number maybe they will do something about it. Not only is my customer upset she want her money back. This post office needs cameras on all people receiving packages. 800-275-8777. If we all have the same complaint they will have to do something about it. The general manager is responsible and may be apart of the stealing. read more

My mails just been sitting there for three days can't talk to a real person two hour wait there should be laws against this type of thing we pay them a bunch of money in taxes if you can't do your job quit so we can get a real person in there doing the job I'm pretty sure there's plenty of homeless people out there and plenty of poor people out there that need a job that's willing to do it since obviously you lazy old ladies can't if I was the postmaster I would've fired every single last one of you somebody needs to hold you accountable read more

I am a frequent online shopper and most packages handled by the USPS are usually transported and shipped in a timely manner, however this specific location appears to have a history of delayed service. My tracking shows my package has been stuck here for days. Very poor service, especially if someone is waiting for an important document. read more

This has to be the worst post office in the country. Mail delivery to my business is so sporadic. It is never guaranteed that mail will be delivered to us on any given day. This is my second day in a row not receiving mail. I called them at their local number (305-681-4964) and also called the postmaster, Ms. Holiday's direct number at 305-687-2712, but both lines just rang endlessly. So frustrating. read more

OPA LOCKA Post office has been getting very negative reviews. Packages once delivered to this post office never makes it out. Why it this post office not investigated. My package was delivered to OPA Locka on December 12th. Received an email that it was heading to the next facility but it would be late. That is the last time I heard anything. Placed a claim with the post office after waiting over an hour to put the claim in on December 21. Have not heard from anyone. Who is in charge at this facility and why has so many packages been lost. I will not be ordering anything that needs to be sent thru this post office from ETSY or any other company which is going to hurt their business. Beware of this facility! It is a disgrace. read more

This is one of those instances where you wish you could give zero or negative stars. The only positive word I can say about this place is that they are consistent. They are consistently terrible. My business is run 100% through the mail. Anytime a package of mine gets sent through Opa Locka, I can guarantee a 5 to 7 business day wait. Often times, it is sent to Key West (33040), instead of my address at 33004. How can they keep making the same f@*^$# mistake??? Then Key West promptly sends it back to Opa Locka where it will stay another 5 to 7 business days. Sometimes mail will simply disappear after reaching this place. This is the Bermuda Triangle of the USPS. What in the world is going on at Opa Locka Postal Distribution Center??? Who the heck knows. Whatever is going on there, it sure as heck isn't mail sorting. read more

My Xmas gift to my dying Dad landed here and yes it probably was stolen. As e-mail indicated LOST. From Amazon, enroute to Bradenton, FL. They do not answer their phones either. So sad. This facility should be shut down!!!!!!!!!! Nothing can be done about it. Terrible... read more

The USPS Opa Locka Processing Center is the WORST in the U.S !!!! Why the Office of the Inspector General doesn't send an investigative team to revamp this incompetent facility is mind blowing !! Priority Mail packages sit here for days with no tracking updates, but First Class packages shipped several days after the Priority Mail Package going to the same state, have already arrived to their destination. I don't think anyone in this facility speaks English and can't read the labels to sort the packages properly. Complained to the Inspector General, USPS.com, and Consumer Affairs about this facility for 10 years, and nothing has ever changed. read more

horrible. I had an amazon package waiting super long to get it. THEY DON'T ANSWER THEIR CALLS. Absolutely horrible service.

Scan your Firm Bills! I don't know the exact process but repeatedly your station is not completing the process on firm bill deliveries; shipments being delivered on firm bills are not getting confirmed as delivered. It's incredibly important and keeps happening. I've never had repeated problems like this with any other PO in the country. It causes me big and expensive problems. I've called numerous times and never had a call answered. It's ridiculous that you can you leave so many packages with unconfirmed delivery! read more

Terrible services, slow asistance. This is the worst USPS I've been to. Staffs are not helpful at all.

PO BOX Supposed to be safe and give you a piece of mine. But this particular post office don't honor those things. Someone in this build stole my package and then lied to me over 8 days . I called the home office that's over the local post office and they did not help or was willing to help me solve the issue. It's a big Witchhunt and still nothing resolved. For this to A government established it doesn't seem like it for someone to steal your package and nothing gets done about it that is crazy. read more

I am so fed up of my items getting stuck in this location. I have an average of 3 items a month LOST in this location. Nowhere else in the country. Only here. It is so upsetting they just loose items! read more

lost my package, got a refund from the walmart seller. ordered another one... just got a notification it's lost there. honestly, burn in heck. read more

opa locka where all the corruption happens , everyone should stay away from every government entities in this city someone needs to take over this city and send every single city worker to sweep the parks , do not do business with this usps guys fedex charges you even less for your shipments and service is faster and professionalism is great lets all get together spread the news of the bad services from usps, i've spent 1 hour every day to get my phone call answered , and at the end 5 days later they said screw your service number your package is been sent back to the sender, when i had a service number and i had been calling every day , the worse is usps close it down or sell it for god sake read more

why do all of my packages get stuck for several days or even lost in Opa Locka P.O. before they get transferred to my post office that is only about 7 miles away? read more