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    US Post Office

    2.0 (126 reviews)
    Open 8:30 am - 2:00 pm
    Updated over 3 months ago

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    USPS- Oakland,  13th St x Jackson
    Steve D.

    This is the former Main Post Office at 13th St & Jackson in Oakland's Civic Center area. This historic landmark was built in the 1930's, and projects an image of strength and stability. Well, that's all really nice. But as a post office, it lacks an ability to properly serve the public. I was there yesterday at 530pm to drop off a USPS Priority Mail package. I discovered that there's no after-hours mail drop inside the building. The mail slot is blocked with plywood. I asked a clerk who was working inside, and she said I have to drop it in an outside mailbox. I'm guessing it's because they're afraid of mail theft. So why do you put a mailbox outside? So this old historic building, and you can't figure out a secure way to setup an after-hours mail drop? What did I do? Alameda Main Post Office 24-hour lobby drop.

    P.O. Box anyone??
    Rick P.

    I haven't been to a post office for years. Lots of people still come here. We've been waiting for an appointment to obtain passports as you must have an appointment! The rest of the operation seems pretty good because it he line keeps moving! It's kind of amazing the post office is. There are a lot of options to send just about anything anywhere. Happy to be here for this and thanks to all the worker here doing a great job!

    One worker and 20 people in line
    S T.

    If I can rate it a 0 I wish I can they don't even deserve 1 star. Good luck waiting less than a hour or 30 mins. One of the workers litterly said I'm out! & there is 20 people waiting in line for one lady to help us. Like are you kidding me. I have no choice to go here because I'm close by. But Jesus they need help or a better structure I have been to so many post offices and this is the worse!

    No mail slot!?!

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    Photo of R J.
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    10 years ago

    closing early is unacceptable. some of us drive or walk a long distance to get there...

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    16 years ago

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    14 years ago

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    11 years ago

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    10 years ago

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    13 years ago

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    Page 4 of 4

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    Review Highlights - US Post Office

    They only accept personal check or money order for the passport application.

    Mentioned in 3 reviews

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    The UPS Store

    The UPS Store

    (143 reviews)

    The saving grace of this business is the young lady with the aqua teal hair. She is professional,…read morepolite, and has great customer service. How does a UPS store run out of toner? In the age of Amazon where you can get same day 3-hour delivery or simple just go to Office Depot in Emeryville (10 min drive). The only excuse is negligence and poor management. This UPS has no infrastructure and no policy regarding returning fax. Im expected to just show up and ask for my fax but with no toner no fax are printing. They have been out of toner since Saturday 4/4 and writing this review 4/8. Maybe at this point.. don't offer a service at all if you can't maintain supplies? Once I...if I get my documents I'll be using a different location.

    Had to return more than a few Amazon purchases, and since dropping off at a UPS store was an…read moreoption, I figured it would be a great opportunity for me to finally check out the store, which is literally a 5 minute walk from home. I was there for awhile, since there was an issue with one of my QR codes. I stepped to the side to make a quick phone call to Amazon and while there (maybe 15 minutes) the traffic in the store goes by pretty quickly. There were a few times where the line started to nearly reach the entrance, but everything seemed to be serviced pretty quickly, and this was with only one clerk. Dropping off my returns was pretty simple. Scan the QR code and drop off the item. I also received a receipt detailing each return and tracking number, which was helpful. Less than two minutes later, I received notification my return was processed. The clerk was also very pleasant and helpful. Great location for those in the Lake Merritt/Adams Point neighborhood.

    The UPS Store

    The UPS Store

    (35 reviews)

    Old Oakland

    Finding convenient UPS Store locations is more and more a thing ever since their closer partnership…read morewith Amazon. This UPS Store is very convenient - located on the ground floor just near the main entrance to the Oakland City Center Marriott and the Hertz office also co-located there. In fact, it was a visit to Hertz that brought me here. The Oakland City Center Marriott (and this UPS Store and Hertz location are) is/are convenient to the freeway, and super convenient by BART. Just get off at the downtown end of the 12th Street station (towards the front of a train travelling in the SF direction), and that puts you right cross the street! Like I mentioned, I was going to Hertz to pick up a car, and I happened to have a small Amazon return in my backpack. My plan was to find a convenient UPS location in the next day or two to return this thing, so it was a time-saving and convenient delight to find one right in front of me and literally next door to where I was going. The store itself is quite small, but neat. The staff was pleasant, welcoming, and patient (yes, it took me a while to find my return code, since I wasn't expecting to need it so soon). All in all it was a nice experience. I don't imagine myself going out of my way to go to this location, but if I do find I need a UPS Store and this one's in my path, I'll look forward to visiting again.

    This is my go-to UPS drop off packages. Despite the cozy room, service has always been fast for me…read more Although I've been here many times, I've been informed to keep my receipt in case it gets lost in delivery. It never happened with this location but I appreciate the consistent reminder. The staffs are really friendly and welcoming. They never fail to take notice of me entering the store and inform me that they'll be right with me. Whenever I have questions, they would give me a list of options before making a decision. During down time, it feels genuine when we strike a conversation. Definitely a neighborhood vibe.

    US Post Office - postoffices - Updated May 2026

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