As someone who sells items via eBay, I'm always at USPS locations throughout our city. I have…read morelocations mapped out near my college; near my job, and of course near my apartment, so I have gotten a feel of several around Chicago/Chicagoland. And all seem to have crap reviews by bitter customers for God knows what inner reason, and this location was no different as for reviews. As for this location it was my lifesaver because it was the only one open in route to my job, which made it convenient for me on a long workday. I have to say that out of the many post offices that I have visited throughout Chicago/Chicagoland this one was by far the cleanest, and classiest as far as its inner interior. I held back on sharing too many pictures because some post offices aren't too fond of it, so I'm pretty sneaky when it comes to snapping pictures. As for my experience it was positive unlike many other reviewers that have visited this location, however, I will return based off of how quickly my package arrives to its destination or if it does make it to its destination. Thomas G

Very bad customer service, the guy is rude and dismissive. Slow customer service I had to wait over…read more10 minutes for the guy to come from the back to finally help me.

The info on the govt website doesn't match the info the postal employees are giving me. Can I blame…read morethem for that? No. I came to the post office to mail the urn containing my deceased grandmother's ashes to a cemetery in Bedford, Indiana so she could be buried with her mom. This task was not for the faint-hearted. At the post office, I had to buy a box, bubble wrap, strong packing tape with threads in it; then box it up myself. Of course I got dust on my hands. The weight was 20 lbs and the cost $72. But at least someone will have to sign for delivery. People get VERY UPSET when the US Postal Service loses Grandma's cremains. On the plus side, the USPS goes to every rinky-dink unincorporated town in America. If they can't deliver, no-one can. I think I'll go have coffee now.

Dear Postmaster General Steiner:…read more There have been so many problems and issues at the 2 Skokie locations with my mail and packages, and then Customer Service issues both at 9318 Skokie Blvd., as well as at the main Skokie Post Office located at 4950 Madison St. I am sure there are records already in your system from other customers. I have had so many problems that I should have contacted you sooner, but something happened today that I wanted to make you aware of. Something I ordered online showed that the item had arrived at the Post Office where my P.O. Box is on Sat. 8/28 at 7:31 am, but the scan did not show it was delivered. It was USPS Ground Advantage tracking number 9400 1081 0624 4473 0467 44 When I went to my P.O. Box on Tue. 9/1, it was not there, then today 9/2, it was not there either, and this is when I first brought this up to the clerk at 9318 Skokie Blvd. I explained what happened, she looked the tracking number up on her terminal and saw the same info., and then told me it was at the main Skokie Post Office on Madison St. I then drove there and explained what happened to Diamond. I go to both of the Skokie locations, she works at both, and it is not saying much, but she is far and away the best employee that you have in Skokie. I went over all of the same info.; she is a great listener, and then she went in back to look for it and/or look for someone that could help find it, since there was only 1 other Clerk working up front. After about 2-3 minutes in back, I could hear (but not see) her speaking to a male, and then I heard this man say, "maybe he shouldn't use the Post Office." This occurred at approximately 2:15 pm CDT at the 4950 Madison St. location in case there are cameras in the back and you want to figure out who the man who said these things about me is. It is very sad that anyone would speak about a fellow American like this. Especially someone like whoever this man is that said this about me, because at the end of the day, he is a Government employee, and my Federal Income Tax is supposed to go to things like paying his salary and benefits. I brought this up to two different clerks, both Diamond, and the other young lady who I do not know her name... just that I overheard him say this about me, but the first one would not tell me his name, and then when Diamond returned from the back, I told her that I had overheard this. I did not ask her who the guy's name was, because again, in my opinion she is the only good employee you have at either Skokie location, and she has helped so many times trying to fix all of the mistakes that the other employees made and has helped me numerous times, that I just did not want to involve someone in something that was not her fault. I have seen her help other customers many times as well while I am waiting in line. Even today, Diamond went over everything, it was just a conversation, everything both ways was respectful and a normal tone of voice, she apologized for what happened, which was very classy, but I told her right away thank you for saying that, but there's no reason to apologize to me because you did nothing wrong. (Someone did find the package later that afternoon, she actually was the one who called me to tell me that someone found it, and I had to drive back (for the 4th time today) to finally obtain my property. I'm still trying to understand why/how someone could say something like, "maybe he shouldn't use the Post Office." I'm not one to complain, mostly for fear of retaliation and time constraints, it is just that when multiple times over the past months things are missing, scanned in as delivered but not in my box or they can't find it, the clerks putting my stuff in the wrong box (2 months ago this happened with my Rx) I did not have the medication that day because of someone's error, and then I had to spend close to 2 hours at the Skokie Police Department filling out their forms only to be told at the end that their (Skokie PD's report) really did not matter; I had to fill out the form online at USPS.com for missing/stolen medication, clerks at both locations basically rolling their eyes at me and not believing me or caring, Tuesday 9/1this happened too.... there was another problem I had ordered some supplements, the tracking showed delivered but it was not in my box and they could not find it in back, then after 3 trips driving back and forth between both Post Offices, the clerk at 9318 Skokie Blvd. looked more and figured out that whoever put the mail in the boxes before the Post Office opened put my thing in someone else's P.O. Box, then the clerk just basically tossed/slid it to me and said sorry in such a sarcastic and condescending manner. Apparently, the Postmaster is on leave, can you please let me know who the appropriate person to review all of this with is? Thank you in advance for your time and information.

Wow. I had a relatively good experience at this post office, which in some respects makes me not…read morewant to visit it again lest the next time I come here be a more typical, terrible experience. The line wasn't terribly long, though there always seems to be a person who has some more complicated postal issue they're resolving. Whilst I was standing in line behind one other person, two or three others got in line behind me in quick succession and another employee came over to open another window, so I was helped within 5 minutes or so of getting in line. The woman who helped me was courteous , efficient, and unlike almost every other employee I encounter at a post office didn't seem to hate her job or hate the people who come to the post office and make her have to do her job. Unfortunately I didn't get her name because I figured it would be on the receipt, but it wasn't. Anyway, thanks for defying almost seems to be a post office mandate to be as unpleasant as possible, Woman at the Window! Totally unrelated to the post office itself, there were a dozen or more house sparrows flitting around in the bushes and on the window ledges at the post office this morning. Cheerful send off on a lovely, unseasonably warm November morning.

Dear Postmaster General Steiner:…read more There have been so many problems and issues at the 2 Skokie locations with my mail and packages, and then Customer Service issues both at 9318 Skokie Blvd., as well as at the main Skokie Post Office located at 4950 Madison St. I am sure there are records already in your system from other customers. I have had so many problems that I should have contacted you sooner, but something happened today that I wanted to make you aware of. Something I ordered online showed that the item had arrived at the Post Office where my P.O. Box is on Sat. 8/28 at 7:31 am, but the scan did not show it was delivered. It was USPS Ground Advantage tracking number 9400 1081 0624 4473 0467 44 When I went to my P.O. Box on Tue. 9/1, it was not there, then today 9/2, it was not there either, and this is when I first brought this up to the clerk at 9318 Skokie Blvd. I explained what happened, she looked the tracking number up on her terminal and saw the same info., and then told me it was at the main Skokie Post Office on Madison St. I then drove there and explained what happened to Diamond. I go to both of the Skokie locations, she works at both, and it is not saying much, but she is far and away the best employee that you have in Skokie. I went over all of the same info.; she is a great listener, and then she went in back to look for it and/or look for someone that could help find it, since there was only 1 other Clerk working up front. After about 2-3 minutes in back, I could hear (but not see) her speaking to a male, and then I heard this man say, "maybe he shouldn't use the Post Office." This occurred at approximately 2:15 pm CDT at the 4950 Madison St. location in case there are cameras in the back and you want to figure out who the man who said these things about me is. It is very sad that anyone would speak about a fellow American like this. Especially someone like whoever this man is that said this about me, because at the end of the day, he is a Government employee, and my Federal Income Tax is supposed to go to things like paying his salary and benefits. I brought this up to two different clerks, both Diamond, and the other young lady who I do not know her name... just that I overheard him say this about me, but the first one would not tell me his name, and then when Diamond returned from the back, I told her that I had overheard this. I did not ask her who the guy's name was, because again, in my opinion she is the only good employee you have at either Skokie location, and she has helped so many times trying to fix all of the mistakes that the other employees made and has helped me numerous times, that I just did not want to involve someone in something that was not her fault. I have seen her help other customers many times as well while I am waiting in line. Even today, Diamond went over everything, it was just a conversation, everything both ways was respectful and a normal tone of voice, she apologized for what happened, which was very classy, but I told her right away thank you for saying that, but there's no reason to apologize to me because you did nothing wrong. (Someone did find the package later that afternoon, she actually was the one who called me to tell me that someone found it, and I had to drive back (for the 4th time today) to finally obtain my property. I'm still trying to understand why/how someone could say something like, "maybe he shouldn't use the Post Office." I'm not one to complain, mostly for fear of retaliation and time constraints, it is just that when multiple times over the past months things are missing, scanned in as delivered but not in my box or they can't find it, the clerks putting my stuff in the wrong box (2 months ago this happened with my Rx) I did not have the medication that day because of someone's error, and then I had to spend close to 2 hours at the Skokie Police Department filling out their forms only to be told at the end that their (Skokie PD's report) really did not matter; I had to fill out the form online at USPS.com for missing/stolen medication, clerks at both locations basically rolling their eyes at me and not believing me or caring, Tuesday 9/1this happened too.... there was another problem I had ordered some supplements, the tracking showed delivered but it was not in my box and they could not find it in back, then after 3 trips driving back and forth between both Post Offices, the clerk at 9318 Skokie Blvd. looked more and figured out that whoever put the mail in the boxes before the Post Office opened put my thing in someone else's P.O. Box, then the clerk just basically tossed/slid it to me and said sorry in such a sarcastic and condescending manner. Apparently, the Postmaster is on leave, can you please let me know who the appropriate person to review all of this with is? Thank you in advance for your time and information.

Always super nice and very professional!! They're lighting fast at getting you taken care of too…read morewhich is nice. The value is good even beating the post office sometimes but definitely better for shipping random or super heavy stuff. Basically any service need I requested in regard to shipping wise always handled well. I also appreciated the owner telling me when the post office picked up their packages so I could make sure to arrive earlier so it gets shipped same day as opposed to next day or later. Very courteous. Highly recommend this place. Been going here for years. Never a problem.

I had some documents notarized. I was charged $10.00 for each signature. According to Illinois law,…read morea $5.00 charge is the max on a simple signature. Also, I was not informed of the cost of each signature before it was notarized.

Revised review: Our one and only post office in Park Ridge. OK, it's not like the my old 60634…read moremadhouse on Irving and Narragansett or the brain-dead office for 60639. However, it has its share of problems. Parking isn't one of them, except maybe around Christmas time or on a Saturday morning. The lobby has the PO boxes and a package mailing system. Pretty much for everything else, you have to wait inside. Buying stamps is particularly annoying here, since they could boost efficiency by putting in a machine that dispenses rolls of stamps like the Des Plaines office on Oakton. But no, you wait in line for something that simple. Meanwhile, the people manning the counter take random breaks regardless of the line. You could have a line all the way to the door with the counter help of 3 people going down to 2. There was a redeeming quality while I waited during my latest visit. The music playing inside was none other than Yes' classic 90125 album in its entirety. I heard 3 songs in sequential order before my turn came up. At least someone's got good taste, so it's not a complete waste of my time. For area residents, I recommend sticking to the more efficient Des Plaines or the Harwood Heights 60656 branches for your postal needs.

I had a shitty experience at the post office in Park Ridge. Yay…read more I was driving by and thought I should stop and submit a change of address form I'd been driving around with for weeks whilst I was thinking about it. I'd started filling it out when I got it, but you had to drop it off in person with ID so I decided I'd come back since I was in a hurry at that time. When I came to turn it in on this day, the woman said I did it wrong because the address of when I wanted the mail to be rerouted (around the date I moved) didn't match the date I'd signed the document (which I signed just before entering). Nowhere on the form do I see anything about it requiring the dates to match--in fact, that makes very little sense, since someone might submit a change of address two or three weeks before they actually want the change to take effect since it can take that long for the mail to be diverted. So she made me get out of line to complete another form, which wasn't particularly easy whilst holding a one year old and completing it one-handed. On top of that, why is it just a given that the post office sucks? I mean, I promise that if visiting the USPS wasn't worse than getting your teeth extracted that they wouldn't be bleeding money the way they are. I avoid the post office like I avoid COVID. I thought that the post office was one of the federal government's handful of PBOs (performance based organization) but there's no way given how customer service seems to be of the lowest concern to them. The post office building is nice and fancy, and the parking lot is confusing (a lot of it is one way, which I wouldn't expect with a larger parking lot like this). But like most post offices, just gird your loins upon entering.

I was in the area and needed to return a few items. When I arrived, I was greeted by a guy by the…read morename of Chris. He was very helpful as I had the wrong packaging. He was very Patient with me because I had to return two packages to two different places. It was a busy day but he was still cool, calm and collected. He even told me sorry for the wait. I expected to wait as I mean it is the Post Office. But it was a different experience. I didn't leave feeling irritated for once.

Rude personel, long waiting lines. The mail delivery in this area is notoriously misplaced or…read morelost. Today my friendly neighbor brought me a Priority Mail envelope addressed to me, dumped on the nearby sidewalk. 2 weeks ago an USPS delivery person faked package delivery and left the note: sorry, we missed you, All recorded on the surveillance camera.

Had to stop here to drop off some cards for Mother's Day for back at home…read more Nice that they have the boxes right up front to go out, likely will go out tomorrow. It's easy parking out front. In and out for a drop off at least.

I have had some recent issues with very valuable mail having gone missing, and the response has…read morebeen so incredibly lackluster. The worker who initially started the investigation, forgot to retain a copy of the tracking number that I gave her regarding it so when she called the carrier who supposedly delivered the package with my tracking number that was on the completely opposite at the end of town, she was unable to actually confirm the package that she said it was was the one that was delivered. The next day I showed up in person, I'll be at shortly after hours because I had a second package that showed like it was missing and I wanted to try and get an answer before the long weekend had passed, and the guy who answered the window in the mail room could not have been any angrier and essentially yelled at me and treated me like I was an idiot. I work with a public facing job and I would never speak to somebody the way that he did. Three missing packages and they all seem to wanna suggest that it is me sending in the wrong address to someone. One of the packages that went missing was free and yet they still were trying to tell me that it was a scam when it wasn't even a purchased item. They're being intentionally deceitful or deceitful as a function of laziness, but in any case, what a horrifically run outfit.. Even if there is a explanation that does not include intentional deceit from the post office, the individual who spoke to me today talk to me in such a rude manner, I think the review is warranted for that alone. I am always looking to give people the benefit of the doubt and to be kind and gracious whenever possible, but the person who dealt with me today was just a straight up asshole who acted like he had told me something 10 times even though it was the first time I've ever spoken to him.

A very good experience today and very quick service too! They have boxes for shipping and ask about…read morelabels if they're out. Really good social distancing and a reminder that the post office is open everyday-except Sunday. Not sure what brings people here except watch out for folks with lots of items, this will slow the line down. Still very pleasant female employees and pretty sure they're smiling under their masks. I'll be back here for sure as it's more open and has more space to line up with 6ft of space between others.

I can't get my packages. It says on my dashboard that I should receive them to yesterday to today…read moreand I've gotten nothing. It's ridiculous. Terrible terrible service.

Great location, if one wants to mail directly instead of via local mailboxes. Usually not crowded,…read morepatient and helpful staff; sometimes busy at holidays or weekends but reliable. Nice variety of stamps available plus reliable service. Got solid advice from helpful staff recently on mail security and potential check fraud and unusual mail delays. Ideal place at slow times to get answers and informed answers at on USPS certified mail and tracking packages or letters. Front and side entrance are OK. Now-gone parking in back was a huge plus, though.

You'd think this place is closed when you walk in but it's open and a nice gentleman working in…read morethe counter was able to assist me quickly. I was walking to the train station and I was able to get forever stamps (.61 cents each today) postcard stamps, and international stamps as well. Gave me a nice little envelope to keep them all in so they don't stick together. I like the other Post Office along Lee Street. You wouldn't even know it's there or road it's open but it is.