M. Narvaez is the WORST employee ever, rude, nonchalant, unprofessional, unwelcoming, very dry. Not very helpful.

The corruption in this Post Office is ridiculous and no one in the community doesn't do anything about it. Besides everyone in this Post Office having an attitude for whatever reason, they also steal public parking from tax paying citizens. The USPS trucks are allowed to park anywhere in the streets but they have designated parking spaces in front of their post office but decides to steal public parking from tax paying citizens on 139th St. I'm so sick and tired of their nonsense and them thinking they're entitled to take away public parking from us tax paying citizens!!!! FYI, as a government employee, they have plaques for their vehicles so they also can parking in front of the post office. SMH read more

US Post Office - Post Offices Near Me - New York, New York

My goodness, this place is horribly run. When I was living back in California, I always wondered why there was such bad talk about the USPS. At that time, I didn't have any bad experiences with post offices in LA's south bay. Now that I moved to NYC, I see that the post offices here are not too well-run. That's putting it lightly. They flat out suck! In this particular post office, I had a bad encounter with one of the workers. Very bad attitude, passing the buck at others, and not doing her job well. I already reported the situation to the right people. Unlike Los Angeles (and unlike UPS), the delivery folks will not leave your package at the lobby of your building, even though my building is a nice place where people don't steal. So I have to take time to come here are deal with these folks. My solution: work only with UPS and FedEx while I reside in the NYC area. read more

COVID-19 update: During these unprecedented times, human selflessness is visible, New Yorkers are doing themselves proud by caring even if it means to do the most anti-NYC thing to stay indoors. There comes this location taking their signature uncanny laziness to the next level of selfishness. While folks eagerly await necessities because either they are sick or trying to avoid exposure to a deadly virus, this post office has strictly stopped delivering. All packages, 5 in my case, over 4 days are marked ghost delivered. If anyone from this post office is reading this, I hope you can dig deep in your hearts and use your minimum effort to mark packages as pick up from post office. I am willing to pick up packages for my entire building as a humanitarian effort. It is a pandemic and those packages are essentials not gifts and/or goodies from Amazon. Children are home schooled with parents barely holding on to jobs. While you enjoy your cushy federal job, some of us are struggling. Thanks. read more

I've been going to this post office for the last couple of years, and I can confirm that the lines are long and slow, and the office is understaffed and has undermotivated employees. Still, if you come here with the expectation that there will be a wait, then that's half the battle. If you can ignore the strange requests from some of the clientele, batting a blind eye to the ones that need 20 money orders for $5 each, or want to pay exact change (but with a lot of change), then that's the other half of the battle. Waiting at this post office has taught me a lot about patience and tolerance, or have really deadened my nerves about it all - haha. Still, around 1pm daily - it is usually the slowest time of day here, so I recommend coming here at that time - it's a serious breath of fresh air. The three stars is mainly because 1) the post office has yet to lose one of my packages that I've sent out here 2) they never complain about me wanting acceptance receipts for all of my packages and 3) they get the job done. Don't ever expect for them to come pick up your packages though. :) read more

This is an update on 1/2017 Where is my package? My tracking confirmation says it was "left with neighbor as requested" What? Left with my neighbor? First of all I NEVER requested that EVER. Second I don't even know my neighbors. Third, I live in New York City I have millions of neighbors. Were you just lazy and decided "that guy looks nice, I'll live it with him". GET YOUR ACT TOGETHER. ************************ Written 2013: It's really unfortunate that this is the only post office in this neighborhood. 1. It's always dirty. It's a post office and somehow they manage to ruin the simplicity of that. There is always large amounts of trash on the floor. 2. It's always understaffed and the staff they have on most(not all) are extremely RUDE. Everyone feels so entitled to be miserable and nasty. You're not handing out welfare checks people. It's mail. It's easy. Basic. Get over your hump and give me my mail. 3. The staff are sooooooo painfully slow! 4. How does the post office lose power??? Not just one day, but multiple days. 5. Apparently my mail comes from this place which explains why I never receive it. It either never arrives, they leave a notice saying they attempted to deliver which is a flat out lie. I work form home. I'm always home. Sometimes I go out of my way to wait for something and still to no avail. I live in a very safe 6 floor elevator building. Take the elevator up 5 flights and put my package by my door or better yet. Ring my bell. It's that easy. 6. How does a post office run out of shipping supplies????????? I went one day to send a package and they had NOTHING, no boxes, labels, nothing. WHAT THE... Seriously? Well done USPS! 7. You'll have to wait in a line for 30-40 minutes just to pick up a package. Doesn't matter what day or time you go. Seriously? Why?? read more

If I could put a rating below one star, I would. My experience at this specific location was horrific. I got there to renewal a passport and the service there was slow. There's bugs all over the place. Nothing in that location works, not even the pens. The employees are sassy, and extremely rude. They feel the need to make little comments on everything with each other even when the matter isn't that serious. I was well-mannered. I greet them and was extra polite. The lady that was specifically helping me was the worst one. She had a gap in between her teeth and that should have been my first red flag. She had told me I filled out the wrong paperwork so I redid it. When I got to the desk, she took minutes to help me because she was having an unnecessary conversation with her co-worker while there was a line of people behind me and with someone at her desk. Before that, she was flirting with one of the customers before me for 10 minutes straight and the man looked very uncomfortable. When I finally got to the desk, she was very sassy and it felt like she bothered by me being there. She looked like she didn't want to be there. I was missing a document and I had apologized because I didn't realized I needed that. She had told me in a sassy belittling tone, "Well if you had read this application, you would known you need this document and a photocopy of this other document. Oh ok then." She felt the need to "check me" but in reality, she should could have used that energy to actually put in her work. If only she had that energy for everything else cause she looked a hot mess. She needs her hair to be redid. Them braids were in for 40 days too long, there's no new growth. She needs to fix that gap in her teeth because why does she have her tongue behind bars. She needs to get a nose transplant because she has big birds nose. I would work on me first before I ever tried to clock somebodies tea. Learn to treat others with respect. If the mangers of that location are reading this, pick better staff. read more

Terrible service. I would give zero stars if I could. Rude rude employees. Self service never works, the one employee there is not knowledgeable or helpful. Pens provided for customers were all out of ink and apparently they did not have one single other pen in that establishment so I had to leave without sending my packages. read more

I am writing this review as I stand on line waiting for the postal clerk to start working. On line this branch opens at 8:30am, it is now 8:45am and she is jamming to her tunes, giving us the evil eye, and cleaning her station. I am not sure what we did to her being that we havent been served yet. There is no explanation as to why she has started serving us yet. I can smell the lemon cleaner she is using to clean her work area. there are 6 ppl here waiting, and she could give zero "f's" this is ridiculous someone really needs to look into this branch and its management and see why this type of customer service is tolerated. 8:59 still on line, a customer came in and inquired about her mail and was told, "Ma'am im gonna need you to give me my 4 mins." The customer said, "well online it says you open at 8:30." The clerk replied, "Well on the door it says 9am, so I dont know why you would think that!" RUDE!!!!!!!!!! The clerk walked out to restock the postal boxes and was on the phone having a conversation, the phone was actually on speaker so we could hear the entire converstion. This is ridiculous...and could be simply solved with communication read more

US Post Office - waiting 20 mins now for the clerk behind the desk to address the customers - Post Offices Near Me - New York, New York

Has anyone EVER gotten a re-delivery from this post office after filling out the correct form? I certainly haven't. I asked for a 9/21 re-delivery of a pkg I miss......nothing. Nothing today either. My re-deliveryrequest reads as "package is ready for pick-up" status. This is medication I need. I am 74 yrs old. Going to pick up a package here requires standing in line for an hour. I am sick and tired of the lack of service from this post office. I have complained to all channels available and yet nothing changes. read more

I brought in a large package that didn't fit through the sliding windows so the young lady told me to meet her at the door, I handed her the box, she grab the scale and weighed my package, I was so thankful that she helped me get my package shipped out even tho I had to spend a little extra on the oversized box. Great creative problem solving! read more

This happens to be one of the worst post offices I ever been to. There is always a line. Always a worker and a half here. The attitude is hideous with the already Erie feeling when you walk In here. This place is just utmost terrible and needs to be fixed beyond measure. Stay AwAy!!!!!!! read more

US Post Office - Always a line - Post Offices Near Me - New York, New York

Literally the worst post office to ever exist and honestly if it wasn't for the fact that it's the only one in this neighborhood I'd say they should shut it down. The drivers do not attempt to deliver packages but mark packages as attempted delivery. I've waited hours for packages for no one to come and then have to go pick up my package from the post office despite it being a DELIVERY service. Once you go to try to pick up your package the lines are long and move slowly because guess what...they'll have one person working in the whole place. I've filed a formal complaint that should be responded to in 2-3 days (let's see if that actually happens as this post office seems to do nothing and serve no purpose) read more

This post office is okay, as far as post offices go. Don't get me wrong, during the weekend, the line is practically out of the door. If you are picking up a package, it will take the postal workers a minimum of 10 minutes of rummaging in the back room to find it. Don't expect the tellers or other patrons to be courteous or polite...In fact, don't expect much at all. read more

Wish I could give this post office zero stars. Simply went here to inquire about a package that I was told was delivered to that exact address. An extremely rude woman at the Inquiry counter "helped" me--as soon as I told her my situation, that I requested redelivery and was told the package was at that address, she immediately acted like I was inconveniencing her by even bothering to ask. She also pulled down her mask and wore it improperly. She also moved so slowly that a line of about 5 people began behind me. read more

it sucks! I've been waiting for a delivery for 4 days and they do not know where my packages are? read more

Whatever you do, don't schedule a redelivery for a package if this is your local post office. I learned the hard way. Alas, I must have wronged a postal employee in a previous life, and now they're getting back at me. After previous bad experiences at uptown post offices in NY (I'm talking about you Washington Hts/165th St location), I go out of my way to NOT have packages delivered to my home address. Well, someone sent me a small package, and, although I was home when it arrived, the postal carrier did NOT buzz me. They simply left the slip in my box. I've had this happen before and hear it's a common thing in uptown. So I went online to track my package - I decided to try the "redelivery" option since I knew I'd be home the pick up the package over the next few days. I scheduled my redelivery for Wednesday ... that day comes and goes, and nothing. By Friday, there is no updated status online for the package. In fact, it simply says "status not updated since 11pm Wednesday" - ok, so now what? I checked the online tracking multiple times, and finally see a note is added that the package will be delivered Friday (at this point, it's around 8pm on Friday, so I'm doubtful). Of course it wasn't delivered Friday either. By Saturday, the mail arrives - again, no package. The online tracking hasn't changed at all. I try calling the Post Office but can't through to anyone - eventually, I get told that there's over an hour wait for a customer representative, and they don't know anything more about packages than what I can see with the online tracking. Argh. So I try calling the local post office - no answer, of course. That's when I decide to risk my sanity by visiting the post office to see if the package is there. I arrive, wait close to 30 minutes in line (as I expected). Lo and behold, the package is still there! It's been there since Tuesday. I have no idea why it wasn't redelivered, but I'm just happy to have it in my hands. And, truthfully, the employees at the local post office were perfectly polite. So I'm not sure if my problem was more with the online redelivery option not working well, or if the employees at the local post office simply take a lot longer to redeliver packages (even though they're supposed to be delivered the day you schedule them for - you know, so you can make sure you're home to get it). If you live uptown (Harlem/Washington Heights), you probably know it's going to be a hassle to get mail that won't fit into your box. That's why I have everything sent to my work address. I never have issues that way. read more

Where to begin This is the slowest snail mail transfer station I've ever had the misfortune of entering. I've sent mail in third world countries that were better managed. Sadly, this is my zone post office, so I am limited on choice. There are 6 (six) service windows, yet no matter when I come here, it seems that there are only 1 or 2 people working. As in previous reviews, the line is always long and it moves with the speed of sloth in sand, after a large meal. Once one finally has the pleasure of making it to the service window, you are treated as if you are asking a for a ride to JFK airport in rush hour traffic. I'm not a postal employee, so I am unaware of the logistic procedures and systems in place that may contribute to the inefficiency of this branch. I do know that other post offices have managed a way to make this process smoother. Not one to criticize without offering a solution, the addition of a self serve postal machine would greatly improve service here. They are found at many other high traffic post offices to alleviate some of the bottle neck slow downs. I have heard whispers of this branch being shut down for years. I don't wish that as it serves a large community and it would clog up the next nearest branch. I just have this grandiose fantasy that a government agency could work better. read more

I feel sorry for anybody that has to deal with this post office in any type of way whether if you have to go inside to pick up a package or you're relying on them to deliver a package. This is the worst post office I've ever seen and I've done a lot of traveling I'm actually gonna move out of this neighborhood just because of this post office and if that wasn't an option I'd probably jump off a bridge. And if you think that you can call them to resolve a problem you'll be hallucinating because you have a better chance seeing God then getting in touch with anybody there that could be any of use to you at all. read more

If there was an option for negative rating, I would use it here. Packages are marked delivered in mailbox but not in a mailbox. This has happened twice with products worth more than $100. Packages have been scanned received in this post office but then never delivered. I have opened a case about this and the online post office police portal closed the case cause action has been taken. Action of 'leaving me a voice mail to tell me someone will call me about my missing package'. So they noted that in their report and they closed the case. However no one has called me. On two instances I tracked my package everyday, there was a pause or no movement for a week, after I complained about it all of a sudden it was delivered to my mailbox, when I checked it was empty. In addition the mail man has left the entire mailbox cover for three floors opened, exposing everyone's mail and packages inside. I have spoken to the manager Ms Roberstin to the point where she doesn't come out of the back office and sends out her other staff that say they can't help me with my missing package issue. Please don't bother getting anything mailed. You are better off just paying retail prices on all your items at the store. Also if you come here in person, be patient, employees working here will have an attitude, are rude and don't really want to help.... unless...they want you to fill in a survey that reflects positive of them they will welcome you and kindly assist you. read more

This place is good for nothing, wish I could give zero stars beyond poor service!!! Post office employees Should be replaced with a Kiosk system, computers would do a better job. read more

Just terrible! Crazy lines, lost packages, not enough workers. Spent there almost 2.5 hours to pick up my certified mail/letter.

They truly are special breed of stupid. Refuse to answer your phone calls and then give you attitude when asked as to why they don't try and re-deliver. I'm still wondering what subpar GED program was used to find these paid halfwits read more

Wish I could give this location 0 stars!! What a joke!! I waited all day yesterday for my package and instead ended up with a pink slip saying they where sorry they missed me while I was out!! Really?!? Not the first time and won't be the last. I am constantly walking mis-delivered mail to my neighbors. So now I'm standing here, 12th in line to pick up the package, in an un-air condition PO. And I'm not the only one, there are a number of people in this line with the same story as mine. Sadly it has not been different in the 5 years I've lived at this address. read more

This is, by far, the worst post office have been to. I wosh there was a minus stars so i can give tgem a minus 10 stars. I came in the morning and the line was put the office. When I looked in only 1 person working and than she had the audacity to chat with someone and have people wait. So, there were 2 people calling the main number for the post office to file a complaint. Needless to say it didn't work. Once I got there she tells me that my package is not ready yet. Typical! So I'm back now and the same situation. Line out the door and only 1 person working if the pst office is going to allow these problems to persist, they might as well close the darn office. This is not new, it's been going on for years. This seems not to be the property of the government, but that of the postal workers. This seems to be very weak of them on handling their business. read more

After 10 years of dealing with these unmotivated folks they really need to shut this place down. Usually my packages are lost to them, stolen from the workers in my eyes. To get a refund I waited more than 7 months and 2 denials. Why is it so hard to get service, I really wonder. My package was mailed Dec 1 and I have yet to receive it. I have a feeling that again my package will be stolen. Everyone is rude and act like they don't want to work. Hate this Post Office. I rather the one on 5th and 139 Street. Horrible!!! 12/12 I am still waiting on my package since 12/3 and they refuse to answer my question on why is my package missing again. HATE THIS PLACE!!! read more

Feel the need to update my review. Since I haven't moved, I'm still forced to have to use this PO against my will. Went today for 2 things: 1). to mail an international package and 2). to buy postcard stamps. After waiting in line for an hour, I get to counter to discover: 1). they can't mail international packages from this location b/c they ran out of forms and apparently can't figure out how to reorder them and 2). they are also out of postcard stamps. Seriously, the post office has no stamps. THAT is how awful this place is. I have called and called and called and even written to the postmaster in DC but, clearly, Harlem doesn't count. read more

I gave them 1 star because I can't give a minus 0. I can't believe the customer service at this location. These people should NOT be working with the public; they can barely - BARELY - communicate as human beings. I can't believe someone actually interviewed these people and gave them actual jobs. This place exemplifies what the ghetto mentality is: to not care about others or your community, while at the same time being under the delusion that the world owes you something. This may be the WORST post office I've ever been too (and I've been to some questionable post offices). Just one example of how bad it was. I walked in and was the only person on line. Let me repeat that: I was the ONLY person on line. There were 2 workers and none of them told me to come forward for about 2-3 minutes. All the while they were talking to each other, stretching, yawning. And then when I was called up and had to fill out a short form, the person helping me just disappeared. I waited and waited (I was STILL the only person on line). And after a while of waiting I went to the other worker's window who quickly (and rudely) told me I had to wait for the person that was helping to get back. And even after all of this rudeness and ineptness thrown my way, I said "Thank you." And guess what? You guessed it. No "You're welcome," nothing -- just a blank stare. Unbelievable! As someone else mentioned, you can actually feel the heavy, eerie air of the place the second you walk in. As a Hispanic immigrant who came to this country with no money and lived through racism from whites, I'll say this loud and clear: I can't WAIT for gentrification to hit this part of Harlem! Eff you Spike Lee! read more

Dear hiring manager of college station, Are the requirements for the staff of this location to be: rude, inept, ignorant, and ghetto asf? No really? I have to know. Every time I come in here the line is to the door. I don't understand it. I know it's Harlem, but could this location be any more painfully stereotypical? The people that work here are probably the main ones crying about gentrification, but don't treat the people that look like you well. Then you wonder why people go elsewhere and people with lighter hues buy you out and run the businesses better than you. Vicious cycle. You don't need to make someone get out of line to fill out a form or some other task. Multi tasking is the name of the game. Clean, and stock and whatever else while your customer is engaged. Organize that back room. Ask get all the package slips at once and bring all the packages to the front. There are so many ways to make this location better. It's a damn mess. If the delivery guy attempted to deliver my packages instead of just the delivery slip, I would never come here. Please get your shit together college station. In the mean time, anyone reading this, if you value your life, go to 125th street. ~disgruntled patron read more

It's Saturday, the most hectic day of the week at the post office since the 9-5ers are finally able to make it. There is only one window open. I've been waiting-WE (the whole of us waiting in this line) have been waiting for the last 30 minutes for this line to move. The supervisor is out to lunch, the two USPS employees that are in are poorly organized and taking a leisurely pace. What the hell happened to service, or self organizing for more efficient work flow. USPS @ 140th please get ittogether. read more

Worst post office I've been to in my entire life (and I've had 11 different addresses in the last 4 years). The US postal service needs to do something about this place. Mail Carriers - get into my building and then leave a slip that I have to go to the post office to pick up even though they're in the lobby of my building and can just leave it there. Then write on the slip to come the next day any time (which by the way was a Sunday). I have never been able to just receive a package from the USPS at my Harlem address. I have to go to the post office. Every. Time. Office Service - I have literally never experienced worse customer service in my life. I came back the following Monday to get my package around 11 (I figured this would be find since I was told my package would be ready on Sunday... lol). When I arrived, I waited 15 minutes in line before being told my package wasn't ready and I would be able to get it after 12. I decided to wait in the lobby until then. About 10 minutes later a supervisor comes out and asks me why I'm still in the post office. She told me that when she said after 12 she actually meant more like 1-2, it might not even be ready then. In frustration I asked where my package was. She said it hadn't been processed yet. After going back and forth with her for a while about the ridiculousness of this (she told me the longer she talked to me the less time she would have to look for my package and train new employees) I left. I called the USPS customer service. They said my package had been processed far before I had been in the building and that the supervisor had just refused to get my package. Now I'm back in this hellhole. Long story short: if moving out of my apartment to get away from this post office wasn't crazy, I would do it. read more

I am an elderly resident with asthma that is severe, particularly in winter. As a result of unbelievably poor and dishonest package delivery service I have virtually no US Post Office for package delivery in cold weather when I am unable to go to PO and stand in line for 45 minutes or so while having asthma attack. Notices will arrive stating that delivery was attempted even though the person at front desk has agreed to serve as lookout for expected package. The truck delivery/carrier person records that delivery attempt was made even though I was home awaiting delivery with 2 lookouts stationed in the lobby of this senior residence. No package came through the door carried by USPS. I have almost no trouble with letters and small packages that fit in the lobby mailbox. I saw a USPS postal carrier in uniform beside me in line at the supermarket. I thanked HER for her hard work and later mentioned my problem with all package delivery. Her response was unforgettable. She said same thing happens to her personal packages that are often marked "delivered" but never were. read more

This post office is not delivering many (most) of the packages. They send fake notifications saying that they attempted delivering packages and you were not home even when you are! The other excuse they have is that the address does not exist. Terrible office. read more

This post office sucks you need to close this place down my packages are always missing now I cannot retrieve my mail

Useless. I was shocked when someone picked up the phone. As soon as I started to explain my problem....CLICK! They hung up on me. They're also liars. I had a trackable package out for delivery at 11:47AM. Later that day, it showed as delivered at 11:29AM. A) It wasn't delivered, B) How could it be delivered before it was even out for delivery? C) We never get mail before 3:30PM, D) No one on our street got mail yesterday. So they're incompetent and they lie. I'd go down there, but I don't want to stand in line for an hour. I have a package to mail tomorrow and I'll ride the subway downtown to save both time and anguish. How can a business be run this way? read more

If I could give this post office negative stars, I would. There are two things that make this post office one of the worst post offices I've been to. I won't go into the first reason because many other people have mentioned it in their reviews. Let me talk about the other reason: Their employees. Mainly their mail carriers. These people have got to be among the laziest people I have ever seen. Whenever I have an Amazon package coming here and it's sent by USPS, I always dread what's going to happen. These lazy f*&ks don't even bother coming up to our apartment to deliver the package. 100% of the time they drop the Delivery Attempted slip in our mailbox. Many of those times we were home! Now we have to go to the damn post office to pick up the stupid package because your lazy-asses don't want to come upstairs?! I have 2 examples to illustrate my point: 1. One time the mail carrier actually rang our buzzer. "Hello?" "USPS" So I buzzed them in. 3 minutes later another buzz, "Hello?" "Hello! I said this is USPS. ARE YOU COMING DOWN HERE?" So I go down there and this post lady has my package. I say to her, "Too lazy to come up to my apartment huh?" And she says, "I ain't walking up no stairs!" Right. That's #1. 2. I was waiting for a package two days ago. We were home all day. I put two notices out; one on the front door of our building, one on our mailbox. Both said "USPS, WE'RE HOME ALL DAY, PLEASE COME UPSTAIRS." What happens? I go downstairs and the freaking notice that was on the outside door is now on my mailbox, on top of the other note. And guess what's inside the mailbox? THE FREAKING DELIVERY ATTEMPTED NOTICE!!! I couldn't fucking believe it. If I had any authority I would fire everyone at this post office and shut down the facility. Just because it's on my block does not make it any more convenient. In fact, it's more inconvenient. I hate this post office. And I have never hated any post offices. Thank god I'm moving soon. read more

This is the worst post office I've ever been to. It's a shame when you wish that you lived in another zip code just so you wouldn't have to receive packages from here. The customer service is horrendous. The tellers need to be given a training class on how to interact with the public in a professional manner. read more

Don't use your credit card here. The employee will steal your credit card number!! I use USPS very infrequently, less than three times a year, but this happened twice at this location. AVOID this office, or just use cash. read more

The worst post office I have ever had the misfortune to encounter. The staff is rude and the wait is guaranteed a minimum of 15 minutes, but usually more like 45. Even if you do make it to the window quickly, the transaction will be anything but, particularly if you are picking up a package. I've had numerous parcels temporarily (as in several months) "lost" in what must be like a 3-year-old's messy room back there. To be fair, they are woefully understaffed, obviously because the neighborhood is not upscale enough yet to warrant paying for the additional help (wait till there's a Whole Foods, then I bet you'll see changes), but the workers also move at a snail's pace regardless of the length of the line. The place is old and grungy, with a lack of supplies, and the door shuts with a resounding bang every time someone enters or exits. The worst part is that you can't get help with a basic request, such as handing over a parcel that is all set to go, without waiting your turn. Do yourself a huge favor and go elsewhere. read more

DISGUSTING service. Our regular mail carrier is wonderful, but the second she's out sick no packages are delivered, no packages are redelivered, and post office customer service suggests that you go to this location to pick up your package. Read below - going to this post office branch to pick up a package is a nightmarish experience. There is no reason for the US post office to provide this level of atrociously bad service to an entire neighborhood just because most of the residents are poor. NO EXCUSE. I moved into this neighborhood a year and a half ago from mid town Manhattan (where there is excellent postal service). I cannot believe the difference and it is inexcusable. I also agree with one of the posters below - No one in this neighborhood can ever use Amazon Prime because they insist on using the post office to deliver their packages. Totally unacceptable. read more