Tonight, I visited Staples, not having the best items to carry in my purse. Unfortunately, the…read morepurse didn't go through the security check, so I went inside and explained the situation to a gentleman. There was an issue with the emails, and they weren't going through. After some back-and-forth, they finally went through. I had an amazing experience that night. The gentleman was incredibly kind, sweet, compassionate, empathetic, and just a wonderful person. He was the Prince I had in mind for a charity event tomorrow for a little girl who had passed away. I didn't mention this to him, but I was touched by the fact that he paid it forward to an organization, even though he didn't know what it was for. None of my documents indicated that my documents were for my business, and I was donating my time to help disorganize it. The fact that he did that touched my heart in so many ways. I decided to pay him back and purchased a gift card to put into my raffle that will be displayed. Everyone has bad days and experiences, but I left Staples that night with a warm feeling in my heart. I want to express my gratitude to the gentleman who helped me and to Staples for having such empathetic employees. I've always brought my purse to Staples, and now I'll always do so.

I just left the Copy & Print section at Staples and had such a wonderful experience with Zack. He…read morewas incredibly helpful, pleasant, and professional while assisting me with printing several business documents. What impressed me even more was watching how patient and courteous he remained with other customers, even when some were not quite as patient with him. He handled every interaction with professionalism, kindness, and a great attitude. Excellent customer service deserves to be recognized. Zack is definitely an asset to the Staples team!

I used to dread going to shipping centers prior to finding this place. Syed makes shipping items a…read morepainless process. He's diligent in listening to his customers and making sure your package gets to your destination on time. I highly recommend this location if you do not like dealing with the headaches of waiting in long lines and form filling to send your deliveries. I will only be going to Worldwide Shipping Center to send items from now on.

I called for a quote for documents via OPTION A, Sayeed (please excuse if spelling is wrong) gave…read moreme a quick quote over the phone right away. I stopped by the next day. He walked me through the process went over options with both OPTION A and also showed me OPTION B as it would be quicker and a better price, because of foreign business days and a current promo. Zipped it out, was delivered 1 day ahead of schedule. Sayeed reviewed all the details, steps, in an utmost professional and courteous manner. If I ever have to ship international documents or small packages again I'll definitely stop here.

I have never been in a FedEx store prior to today, but today I received amazing customer service in…read morethis one! I had two packages to ship, one had a return label and I needed to purchase a return label for the other. I messed up printing my return label for the first package (it was international, so I need additional labels for customs). The man at the front (he wasn't wearing a name tag) was super helpful in explaining why they couldn't ship the package as is, printed out the additional labels for me, and packed it successfully. For the second package, the man helped pack and ship it quickly between assisting other customers and managing the first package's labels. The service was phenomenal today! There were only around three customers; however, I can't speak on the service when it's busy.

Horrible horrible customer service experience today with store manager Diana in the New Hyde Park,…read moreNY location. Her main objective was not to assist. Customer service was the last thing on her agenda during my time there. I've always had great customer service experiences with FedEx. I'm completely disappointed with how I was treated today. FedEx should really pay attention to the people they hire. A customer should be able to walk into a FedEx store and be treated with care.

I can't say I ordered from them because they didn't have the envelopes I needed but their customer…read moreservice 10/10. I would def do business with them in the future

My mom got a banner made for me for my engagement party from here. It was a great banner…read more My mom had nothing but nice things to say about this place and everyone who works here. We went in today as she now wants something printed on a shirt for an event she has coming up. Rich helped my mom today and he listened to what she wanted on her shirt. I'd definitely recommend this place for your printing needs.

This review is about FedEx as a WHOLE. Every single time I…read morehave items shipped with fedex, these idiots screw up! These drivers get paid $20/hour and can't even read my address properly. They deliver my packages to the WRONG address EACH AND EVERY TIME! I'm pissed off because this happens EACH AND EVERY TIME a company uses fedex and they deliver to me! They ALWAYS deliver to the wrong address! The FedEx automated system is a piece of junk. They literally tell you, "if you do not receive your package by 8pm please give us a call in the morning" NO! I should NOT have to wait another whole day to receive my packages because your drivers are MORONS and don't know the difference between a 29 and a 9 on an address! When you finally get in touch with customer service and are able to speak with an actual person, they tell you that they can NOT call the drivers directly to tell them what the problem is. But they will "Investigate" the problem. They ask for your address, the color of your house, whether it's 1 or 2 stories, they ask for your phone number and email address. When you give them ALL that info they PROMISE they will call you, text you or email you back with the results of your misplaced packages. Again I should NOT have to wait an entire extra day to receive my packages! It should be taken care of the SAME DAY! FedEx needs to get with the program! FedEx NEEDS to be able to get in touch with their drivers ASAP in event of a problem! Not a day later. This is unacceptable! I have a few hundred dollars of goods SITTING in front of someone else's house right now! UNACCEPTABLE FEDEX!!!! My packages said it was delivered at 114pm exactly, I checked tracking and saw they were delivered around 230pm, called and actually got in touch with someone at fedex around 3pm. You people had MORE THAN ENOUGH TIME to correct this situation! You had FIVE HOURS to remedy this situation and get your ass BACK HERE to pick up my packages from another address and deliver them to the proper one. But you FAILED. Now because of you idiots, my packages will be sitting outside ALL DAY in front of my home tomorrow in the hot sun until someone comes home. You people better hope NOTHING is damaged! The box better not be opened or destroyed. My goods better not be damaged. As a customer: I should NOT have to walk down the block to pick up my packages from the wrong address because you idiots delivered it there. The people who live at the WRONG address should NOT have to deliver my packages for you because you screwed up! I'm just so sick and tired of the incompetence of this company. Hire drivers that KNOW HOW TO READ an address PROPERLY! Sincerely, 29 (TWENTY-NINE) NOT 9 (nine)

I was very disappointed in FedEx today. They left a heavy package in front of the wrong apartment…read more I also had asked them to deliver it after 3:00. When I called to speak to a representative, she told me that it had been delivered at 12:50 when I was not at home. I had to drag the box back to my apartment. There was no apartment number on the shipping label after I had called on Sunday (the first time I called) to tell them my apartment number. My Sister in law and I did not receive any email or text to say the package had arrived. It was a gift from my sister in law to me. This was not a positive experience.

I stopped by Staples to return a few Amazon items, as it's one of the locations that accepts Amazon…read morereturns. When I walked in, I was surprised to discover that Staples has partnered with Party City and now features a Party City section inside the store. It was unexpected to see balloons, party supplies, and decorations alongside the usual office supplies. The service was great, as always. There always seems to be someone available and willing to help when needed. The location is convenient, and the return process was quick and easy. Overall, it was a pleasant experience, and I'll definitely be back whenever I need to make another Amazon return.

06/25 Staples, in my experience, is a big hit or miss. I…read moreordered some product on line for delivery. Checked out and payment was submitted. I get an email later in the day stating that they were out of the product ordered and a refund will be issued. I go in store on 6/28 and they have all the product that I needed except for one piece that I could do without. I wanted colored ink only but they had colored and black ink in one pack. It will work so no harm done. This visit, I had exemplary customer service without delay. So visiting the store was a hit and ordering online was a miss, but not always! Inspire more, Yelp more!

Such a great addition to the community! Always helpful and pleasant and love that I can do it all…read morein 1 stop! USPS, UPS, FedEx, DHL... So convenient and easy.

Excellent services. Dave helped reduce my mailing costs by re-packaging my shipments to reduce UPS…read morechrages. Ibie is always friendly and courteous. I recommend them highly for all your shipping needs.

I never knew this place existed until I googled "fed ex locations." From my understanding, they…read morework with various methods (I.e fedex, USPS, UPS, and etc) of shipment. Kevin packed up a fragile item I sold on eBay, and was super nice. Very friendly and professional. They are lifter next to a great pizza place, so you could even grab lunch while you're at it. They made my life much easier today! I'll be back here for sure! Thanks and happy holidays!

We had Pakmail package a heavy amplifier for us to prepare it for shipping at a cost of $48. We…read morequestioned the quality of the box and packaging material, which both seemed flimsy, but were assured that it "would be fine". When the recipient received the package, he [rightfully] complained about the damage to the expensive device which was clearly the result of very poor packaging. We ended up providing our purchaser with a $125 credit for the damage that occurred to the device we shipped. Manager (and subsequently owner) of the shop took absolutely zero responsibility, refusing the provide a credit for the packaging cost or credit to the purchaser. They insisted that we file a claim with the shipper, which we will not do, because it was clearly horribly packaged and is not related to the shipping of the item. Pakmail can't properly package items. Much worse, though, they can't recognize when they've messed up and make it right. Not worth working with.

Milton and his staff are the best. You get what you pay for because they take the time and give you…read moreindividual attention and they get the job done correctly and they do not stop until it is finished. if they make a mistake, which is very rare, they fix it for free. We highly recommend this neighborhood place over any chain store. if Fast Copy cannot get the job done, no one can. Great place. Now, sometimes people complain about this place that they have to pay a small fee to drop off or pick up a package from an outside carrier like FedEx or UPS when they have prepaid label, but you have to remember how expensive Williamsburg rent is!!!! and how lucky we are to still have an independent store to do photocopying, send overnight express packages, do complicated printing jobs, and always have the owner there who cares about you and knows your name. My friends, good frickin' luck getting UPS to come do a pick up in the city it's just not gonna happen. And if you go to USPS near Marcy Ave. enjoy yourself, because that is its own very specific Kafkaesque hell. Nope....this store is your best choice and you are damn lucky to have them to go to. #grateful #momandpop

Amazing service and very fast turnaround! I needed some comp cards printed for nyfw and it was as…read moreeasy as emailing them the file and they had it ready in 1 business day! They turned out great, high quality paper.

Thank you to Piece of Cake Moving for making our move so much easier! From the two movers who…read morehandled everything with care to the entire staff, the service was first class from start to finish. We truly appreciate everything you did for us. Thank you, Piece of Cake! Mike Hartman

I deeply appreciate the skillful service the Piece of Cake provided for my move from NYC to…read morePennsylvania. The astute movers arrived on time. Safe parking skill on a busy narrow streets in downtown in downtown Manhattan was impressive. Great respect was shown for my treasured objects, everything was meticulously protected and wrapped. After a 5 hour drive to my destination, the gentlemen greeted me with smiles and enthusiasm. The office staff were clear, patient and organized with my many questions before the move. The final price matched the original estimate. I happy to recommend Piece of Cake.