I sell antiques and collectibles for a living, and as such I've pretty much been at this post…read moreoffice mailing out my wares multiple times every week for the last several years. Neil, Kate, Lori and the gang all do an OUTSTANDING job dealing with my occasionally odd shipping requests with courtesy, professionalism and proficiency. What's more, to their credit, they do a commendable job of dealing with the spoiled, entitled, miserable jackasses who populate the vicinity, some of whom have already apparently commented below on this entry. Thanks for years upon years of excellent service. Keep up the great work, guys.

The customer service at this post office is definitely a zero. I'm only giving it 3 stars for my…read moremail man Matt he deserves 5 stars actually but since I'm rating it as a whole 3 stars it gets. So I live in the East Norwich district but I usually go to Oyster Bay Post office. One day I didn't have time to go to OB post office so I went to East Norwich. I had to mail a package. I didn't have any tape at home so I figure I will just wait till I get to the post office. I waited on line forever not to mention it wasn't even that many people in there it's like he just didn't want to help me finally it was my turn. Everything was an issue with this guy. First I ask for tape, he stated we don't have tape. ok I said to myself this is a post office how do you NOT have tape. so I say can I buy some tape he goes we don't have tape. Oooook then, can I purchase a book of stamps. He states we don't have any. Next I asked, Can I use your scissors please, he states I don't have any. So at that point I'm just thinking this is not so much a customer service issue it's a race issue now. So I said what am I suppose to do and he states I don't know. So I left because I knew my presence wasn't welcome there. On the other hand my mail man Matt is awesome. I couldn't have been blessed with a better mail man then him. Even when people mess up my address he knows that's it my mail. When my name is spelled incorrect with a incorrect address he knows it belongs to me. Matt has been serving me way other 10 years and has never let me down. When I do get someone else's mail I automatically know that Matt is on vacation cause Matt will never make that mistake. I rate this place 3 Stars for Matt

Let's take a poll: Would you like the US Mail to be privatized rather than run by the government?…read more Let me help you think through this. The Post Office in Mineola looks old and tired, with a rather depressing appearance that can be quite off-putting. The Postal brick building has an old traditional apperance which fits well in the town. Recently, I have been having issues when it comes to holding mail and forwarding services. The service from government-employed postal workers can also be inconsistent; sometimes good, sometimes not so much. However, the service for ordinary mail packaging was good today. On the other hand, if the mail service were privatized, prices might increase, but the quality of service could improve significantly. For example, I often use UPS stores, which are privately owned, and their service is consistently excellent. However, changing the current system would require an act of Congress. There are substantial legal and political obstacles to privatizing the Postal Service, which makes such a transition complex and challenging.

THE BEST post office I have ever been to. Tina helped me and was so patient and friendly! What a…read moredifference from other post offices I use. Line moved quickly and everyone was so nice! A+++++

Small town post office with personalized and friendly service over past 30 years. Very helpful…read moreservices.

Really disappointed with this post office. Our office has tried to mail out priority mail and was…read moretold that they cannot do it without postage pre-affixed, but that's the whole point. We pay after. Another time I had them simply stamp everything for "today's" date and then mail it out but instead of using the address to ConEd on the front they mailed it back to the sender via our return label on the back of the envelope. They didn't even try to send it to the recipient. I'd post pics but for the privacy of our company and recipients, I chose not to. Horrible customer service. I recommend any other post office on Long Island. The only thing worth it here is the beautiful artwork on the ceilings, friezes, and the old architecture. Happy posts!

This is the worst Post Office ever for delivery. I wish I could give them zero. Sometimes mail…read moredoesn't get delivered at all, and you call them and they give you lame excuses like "we are short staffed" (and yes, this is pre pandemic). The carriers have plenty of non-working holidays but I believe they make their own holidays like "Tuesday" and "Friday". The icing on the cake was not getting two packages delivered the other day with an "alert" excuse of "Delivery Attempted - No Access to Delivery Location" which is total BS! So government workers are allowed to outright lie? Good to know. The pits!

Really nice employees, went to get a new passport and everything was very smooth. Much nicer than…read morepost office employees in the city.

Had to get new passport for 2 month old. I made an appointment online for 1:15pm. Not only were…read morethey on time- but the employee, Samuel, was extremely efficient, professional and friendly. We did come with all our forms, proof of ID as parents pre-prepared, as well as photos already prepared as well. We were done in under 10 minutes. Samuel is super amazing with his service. Highly recommend this post office for passport services!!!

Its a great full service post office. The self service lobby is open from 8am-6pm, while the main…read moreoffice is open M-F 9-5, Sat 9-12.

To my complete surprise, I found a Post Office adjacent to Whole Foods which saved me travel time…read more Who knew that this Post Office had been at that location since 1958? The service was friendly and quite pleasant, that was a wonderful change in comparison to my other Post Office experiences. The postal system was established from what I read in 1775. I wonder what Benjamin Franklin who was the first Postmaster General would think of our Postal Service today. Would he be happy if the Mailboxes were changed to blue in 1971? Or that the mail is not delivered by mule. From what I read, mail is delivered by Mules on a long trail in the Canyon of Arizona. Amuse yourself and find an article on that note.

Rudest young female minority employee. I said Hi, I would like to mail this please, thank you. She…read moredidn't even glance in my direction and continued talking on her phone headset taking a personal call during work hours chatting with some person and laughing while processing my package. Rude . Should not be with a government job. Do they not train on basic customer service these days?

My response to the other reviewer Alessia whose only review on Yelp was one star here because she…read morewas asked to purchase the scotch tape - welcome to the real world and present economic times and reality - all of us across the entire nation, Hawaii and Guam had to do this. We had to either bring in our own tape that we got from the dollar store or Staples; or purchase the three or four dollar tape from here. This was once a free benefit but not for the last 5 years. You want rude and indifferent postal employees - please drive 7 miles south to the Post Office on W John St in Hicksville, wait 12-15 minutes in line and then deal with someone who just hates everything. Seriously! What she missed out on: 1) A great location with dozens of parking spots( rare on Long Island - just try parking at the New Hyde Park, Hicksville, Levittown or Syosset Post offices). 2) Amazing staff that bend over backwards, know your name, work with you when you travel regarding holding mail and get through that line in less than a minute. Huge props and kudos to Raj who is a gem- solid, professional, polite, calm( I have seen a crazy Old Brookville entitled resident ream him out for taking too long with an elderly gentleman who was having a hard time counting his money & coins and was moving slowly) . Raj just smiled and continued. Humanity, Love and Care are very much alive and here to stay in the Glen Head Post Office. Freddy (photo from March 2025)is also just a wonderful person who is a worker. 3) This location is always well stocked with all the necessary postal forms. They have cute greeting cards. They always have PENS at the end of those strings on each table. There is enough room to stand, spread your stuff and write. 4) I have seen how efficient they are with the Passport appointment and explaining everything. 5) The USPS rates and fees are standard and the same everywhere. I do appreciate the fact that they have the flat rate boxes in different sizes - I have sent many care packages and shirts n souvenirs to my grandkids and family in California for 25 years. Thank you for that and the $100 insurance included at no extra charge. Thank you Glen Head PO for also being open on Saturdays.

I went in there trying to send something, I got the zip code wrong by accident and had to fix it…read more When I went to fix it Carlos, who was working, told me to hurry up cause there was a line. I had noticed the line and was trying to fix it as quickly as possible. As I left, he clearly was annoyed and explained to the customers behind me that I was the reason for the wait.

Great post office for shipments and passport photos and processing. They also have a drive thru…read moremail slot drop. The drop has 3 height levels to assist different size vehicles. The postal workers behind the counters are very friendly and get you in and out quickly. There is also an automated/self service machine in the lobby if you want to do it yourself, trust me, wait on line, the machine is a pain! The place opens at 11:00 am and the parking is limited, if you cant find a space pull over to the side and wait, if you leave the parking lot, you can only make a right turn and it will take you forever to get back to the post office Don't even think about making a Left on Stewart Ave, YOU WILL DIE! Stewart Ave makes the infamous "Queens Boulevard of death" look tame in comparison. Happy shipping!

I have been to this post office 3 times and all 3 times Ive had a super experience. I know, not a…read morelot of people can say that about their post office. There is always parking.The people who work there are helpful and nice even if the line is long. When the line is long, the self service machine is a good alternative, but can be difficult to use a times. Theres always someone there to help you if you get stuck at the machine ( I speak from experience). Side note, theres a camera at that traffic light, so dont go through a yellow...almost a red light...you will get a ticket.