I had to run a priority package in to be shipped out. I was very appreciative of the efficient and…read morekind gentleman that was there to help me get an important package on its way! There COVID-19 measures are well placed as well!

We love the small town post offices, and the Pella, Iowa, post office was no exception. We had…read moremail sent there general delivery. The man at counter was friendly and efficient when my wife went to pick up the mail and to buy stamps. She returned there a few days later with questions about post card stamps and the same gentleman was friendly and helpful.

I don't know how hard it is to read the numbers on a mailbox for the mail carriers at Oskaloosa…read morePost Office. I've gotten mail from my neighbor and people that haven't lived here for 4 years! I went to the post office myself and told them "if you don't see any of these names for this address, do not send it to me!" I get very important/delicate mail sent to my address and would prefer if it didn't fall into the wrong hands. Gosh I could be a career criminal for all they know and they are just putting someone else's mail in my mail box all willy-nilly! I thought they were suppose federal workers, not a bunch of amatures... If it's illegal to take someone else's mail, it should be illegal to have mishandled it as well.

Service is always friendly, they r just doing there job.Strange requirements and rules for…read morebusiness. Thank you Connie

20 people in lobby. 1 person staffed at lunch in a Monday…read more Really??? Planning would be good. So much time and money wasted here. I'd go somewhere else but I have to use this one

Excellent window staff at this post office. They are completely professional, ask all the right…read morequestions, and are very helpful in the suggestions. The lines are very reasonable considering that many customers are unprepared when they get to the front of the line. The area is always maintained in a neat and mannerly order by the office custodian.

A postal worker passed me on the shoulder while I waited for the person infront of me to turn left…read more I went to the post office to file a complaint and Manager Steven Bowe on cell phone video refused to take said complaint with dash cam video. Video was too long to put here. Was forced to call and jump through numerous hoops to finally file the complaint and submit the videos.

Tis the mail season. Stamps are expensive…read more Finding right addresses sucks. This post office continues to be a bit above average for me-- as the location is right between my gym and children's school. Supes convenient. Monday thru Friday the last collection is at 5:15PM. Saturday it is at 4PM. (USPS is closed on Sunday.) Also shout out to USPS! I wanted some holiday-ish stamps (but not way too holiday-ee if you know what I mean?) and they delivered. I found some adorable woodland creatures with holiday vibes on their website. Got it in the mail days later-- last time I ordered online they took FOREVER to arrive. (Like after the holiday season forever.) Today I dropped off my holiday cards (with said adorable woodland creature stamps). This is timeliness is unprecedented for me. #IRock Get your loved ones current addresses, buy a way too expensive stamp and mail it here!

Excellent service, excellent quality and value…read more They always help you with any problem and explain the solution.

I mailed a four pound package of popcorn to my father in southern California. He received a ten…read morepound box of baby clothes. Neither the North Liberty or the CA post office want to do anything concerning the theft that occurred. I am out sixty dollars but I have learned my lesson. Do not mail anything via USPS because they do not care if your items are stolen or never arrive and they do nothing to fix the situation. I was given the runaround and told to call the corporate headquarters and then told to call the local post office to no avail. The local post office said because a package was delivered on time, there's nothing that they can do about it. So unless you purchase their ridiculous insurance (as though I am supposed to somehow account or be responsible for the screw ups made by the post office), the package you send could in theory be opened, replaced and even though there is absolute conclusive evidence that shows that the package was tampered with, "there's nothing we can do about it," is the response you will get. Corporate told me that "they'd look into it." That's another way of saying don't call us anymore until we call you, if we call you at all. Popcorn doesn't grow heavier with time. I understand that you don't need a PhD to work at the post office but seriously, I ship out a 4 pound box, and the receiver receives a 10 pound box (he was there immediately to receive the package); let's see 10 pounds minus 4 pounds, after the intense algebraic formula calculation; it can be gathered that there is a 6 pound difference that happened between North Liberty and CA. I didn't get as much as an apology for my package being tampered with and stolen. Show some accountability or just be honest and warn your customers that their packages run the very probable risk that they will be tampered with and stolen, and that insurance in highly recommended.

The fellas at this post office are so professional and helpful, from the Postmaster through the…read moreentire staff. The building and grounds are well maintained. Always a pleasure to come here.