I have only had good experiences going to the US Post Office in East Milton! Typically I just come here to drop off with a shipping label printed out prior to coming here and the process is fast. If there are lines, does not take long. I did do my passport renewal here about a year ago and that was easy to do here. I made an appointment online and took my photo across the street at the CVS by the Fruit Center. When I came in, I had my form filled out already as well so all I really had to do was pay! Always my go to for post offices. It's small but they get the job done fairly quick; much quicker and more pleasant than the other nearby post offices in Quincy. Highly recommend. read more

Very slow times. Went in at 11 am to ship one package waited in line for 40 minutes need more employees. There were only two people in front of me in line and it still took almost an hour. read more

Recently I went abroad for a month on vacation. I signed up for mail hold online. Two days later, I saw the mailman delivering the mail on my ring camera. I had to make an expensive phone call to the post office and remind them about my mail hold application. The man told me it won't happen again. However, a week later mail was delivered again. I had to make a phone call again. A week later they delivered the mail again. I made the phone call again. Morons. morons. morons. read more

Nothing new here. Old looking, ran down, terrible service. Extremely slow and unsurprisingly rude. read more

We are in the month of July, and I just received I pile of mail from May! Plus, another pile of letters for THREE other people. I guess literacy isn't part of the exam for hire. Unbelievable. read more

Mary Beth and Janice were SO helpful and efficient and kind, thank you so much!! Really thankful for your help

I live at Fuller Village Milton. On 4 different occasions I have tracked a package which says that it was delivered but when I go down to get it it's nowhere in sight. I have the time and date when it was scanned and supposedly delivered. When I call the Milton PO they say that they will investigate but I never hear from them again and the package mysteriously appears the next day. Unfortunately this time it's been 2 days and no package. Who is the Postmaster at the Adams st PO because I would like to speak to him . He needs to clean up his workplace. read more

This place is unreal need to be investigated they admit they holding my mails because all my house hold last names doesn't match

This place went from OK to unbearable since this new woman ( Monique ) work here. She has this permanent bitch face that screams " I hate my f@&ken job and I am going to choke these people in line. First time she was rude, I thought she might be having a bad day, so the second time I smile and and act friendly, but yet she is still rude like miserable with her job. I just don't understand why people have to work at places they dont like, and ruin everyone's day. read more

Why is it that none of the Post offices in the area have self-service machines, so you can buy something simple like a book of stamps without having to wait in line for 45 minutes? Get with the times, people. It's almost 2019, not 1989! Like most in the area, this post office is small and slow-moving. I came at 3pm on a Monday and it took over 30 minutes to even get to the two windows. Ridiculous. If you have time to spare, come on by. read more

0 stars I've lived in 5 states and this is by far the worst US PO I've ever dealt with. Inconvenient, no self-service and the folks there, well some of them have the worst attitudes ever. I literally saw them close and lock the door in a patron's face at 1:03 on a Saturday afternoon. The poor guy asked if he could go to his PO Box and was literally right there at the door as they let me out. His response was the door slammed and locked. Mind you, I've also seen them take their sweet time in opening. I and two other people stood in line for almost ten minutes PAST the posted opening time waiting for someone to start helping us. As we stood there we heard the employees inside talking, laughing and shuffling around. Meanwhile the two older ladies (the ones with the absolute worse attitudes) at the service windows milled about as we watched them. They never once apologized for making us wait or even acknowledged they were running late. They just ignored us. All we could do was stand there, check our watches against our cell phone time (to ensure this was really happening) and shake our heads. Wouldn't you know by the time they deigned to open the windows, they had the attitudes of "why are you people even here?" I will not be renewing my PO box here. read more

Small and a tad cramped, this is for sure a local new England scene. Taciturn lady behind the counter putting up with all manner of foolishness with a slightly surly but friendly banter, periodically breaking through with kind acts and generous insights - entreating people to take their turn nicely, to let someone back in who stepped aside and explaining to all 5 miserable cold consumers that it makes it go faster. And it did. Especially when nice lady #2 showed up after break. No bullet proof glass, add a point. No self serve kiosk, take a point. Over all, probably my new fave P.O. read more

This Post Office location is terrible. Went to try and renew a passport. They say the passport window is open until 1:00 on Saturday. We got there before 12:30 and they refused to serve us as it was "too close to 1:00". There was no one else in there except for one other person finishing up at the passport window. Why do the hours say until 1 if they won't serve you after 12? They could not have been more unfriendly or unhelpful. This is not the first bad experience I've had there. read more

This is my local post office. I spoke with them on the phone today regarding a package that did not arrive at my house. The staff was very friendly and ended up contacting the mail carrier directly to confirm the package was delivered. It is a very difficult job to be a mail carrier, and I have never had any delivery problems with this location or the USPS (knock on wood.) read more

This post office is by far THE WORST! The staffs behind the counters are all disgustingly rude with the worst attitude ever!!! They talk to you with attitude, look at you with their mean eyes and slam things like they're being force to work for free! They gossip to one another more than they work. One time I witnessed them talking craps about this customer and laughed after he left. No one ever even crack a smile towards a customer before. I thought they were just being racist but after reading these comments, they're just a bunch of unpleasant miserable people! I'm going to the Quincy one. read more

this business is equal to the worst RMV I've ever seen! The employees all have attitude as if they are overworked and underpaid and are missing their childs birthday. Let me start with my first experience, 10 years ago, my 10 year old daughter and aspiring softball player found for her birthday, the best bat ever!...guaranteed to increase her batting average to .500!...we ordered on line and tracked daily...as the arrival date drew near, the excitement multiplied and the anticipation was palpable. Saturday the tracking said delivered (to my address) by usps ...hmmmm...no sign, I advised my daughter "please be patient if it doesn't arrive today, it will be here on monday, I'm sure"...well work and school masked the dismay for the week until i went to the milton PO with the tracking list in hand...I eventually made my way to the counter where i was answered..."let me check".... 20 mins later the clerk came out with my daughters prize. I asked the clerk, this tracking shows it was delivered last week?...is there a problem with the tracking service?...."No, it has been here for 10 days, we just been busy"-Really?...some one scanned the product as if delivered?...on to my next experience My family and I are planning to go on out first international trip this spring, my wife called the post office to confirm that passport service was available from 10am. I took a day off (week days must be the best time for this?) my wife and two daughters arrived at the milton post office armed with birth certificates photo id's and lots of money (checks only) to pay fees. there is a separate window assigned "passports only" where we waited unattended and observed by several resting clerks, until the 6 ppl were serviced at the "mail/parcels"line which took approx 45 mins, and until the mean and extremely unkept woman at that window asked, what do you need? "We are waiting for passports my wife replied." "Oh, is there no one there?" replied the clerk...meanwhile this window is 36 inches from her window ...wait a second, ill get someone....it was 10 or 15 mins before mr personality came to assist. He did his job, albeit rather slowly, an hour into it, it was finally my turn....wouldnt you know it...my MA drivers license was expired at my last birthday...uggh, now i have to return....between visits, I renewed my license and re read the criteria for passport requirements where I found, if you do not have a valid drivers license, you can have an acquaintance who does have a valid ma id fill out an affidavit to attest on your behalf...this was never offered to me while i was with my family and waited 2 hrs on a weekday??!!. I returned a week later with a friend, where I waited another 2 hrs (watched the same mean clerk shame a new mom with a child off crying for cutting line when the women was advised to return to the front of the line with the corrected form) when i got to the window, i was then informed "no paper licenses" really?...what can i do?...."you can make room for the next customer, and come back when you have a valid license!" ..well can I have a friend sign an affidavit attesting for me?...you would ve thought i asked for her first born?.....i was attested for and i was able to complete my passport application......c'mon really?...my wife could've done a week before??..that post office is so poorly managed and does not have any type of customer service or kindness read more