Awful customer service, and a rude owner! Short of free amazon return don't waste your time.read more

Worst customer service ever!! Always a very long line out the door and there is every only one…read moreperson working. Some people have very long transactions and take up all the time of that one person. I do NOT recommend this UPS store

Always got things out quickly . Never an issue. When I needed an item packaged it was done with…read morecare! Sadly they are closing, leaving a big hole ! They will be missed

Went there today to ship some packages, and the sign in the window said they had closed the…read morebusiness.

Katie came to mysister's assisted living place on time. We did the POA, she notarized it and was…read moreout the in less than fifteen minutes. She was also professional and confident in her demeanor. I've saved her card in case I need her notary services again. Joan

Katie was prompt, friendly, and went above and beyond to keep me updated throughout the process. We…read morehad to make a quick deadline to sign a large docuement for our out-of-state business transaction. She made herself available when we needed her. She was so patient and ready to help. We will definately call Katie first in the future! Thank you so much, Katie!

I called them to speak with them about their laundry service. They do not fold the clothes. They…read morebasically roll the clothing, sheets, etc up and put it in the delivery bag. I would not recommend them for this reason. I called, gave an opportunity to correct the situation, situation not corrected

Poor communication...rude and ignorant....no concern for seniors dealing with serious…read moreillness...lies and lies and lies!!! Left laundry out on Monday...its Wednesday and it's still there!!!

Super service there. The Manager " Keshav" is always smiling, helpful, and knowledgeable about all…read moreshipping products. He definitely deserves a raise. He is an asset to The UPS Store Brand. I would travel any distance to have him help me. Billy C.

Tricked me into paying 20 dollars for shipping a card. Dishonest service. Avoid at all cost!read more

I called Robbins because I needed an early morning ride to the airport and another taxi company…read morethat couldn't accommodate the early time referred me to them. I called 2 days in advance and they were willing to pick me up for 4:30 even though it was before they normally open. The driver was right on time and I got in with no problem. It was a little pricey, but for a 4:30 a.m. Ride from the South Shore into Logan Airport it was worth it.

driver pick me up on time.. he turned around in my driveway and tried to check in via a device. I…read moreexplained to him very nicely he won't be able to check in until he makes a rt out of the driveway and go down the mountain to obtain service. He proc to drive only to stop in the driveway and asked for my WiFi pw. I don't have WiFi I have satellite. With that he yelled and demanded the people! Well I tried to explain I didn't have it because it's my daughters and he yelled again. He finally drove away and then. Stopped on the road. No he didn't pull over because there's no shoulder. He stopped approximately on car length way from a knoll that's on a curve which is blind! I did once again said nicely you can't stop here we are going to get hit! He yelled again. At this point I yelled back and told him to back this van up into the private road right behind him he yelled telling me he knows how to drive, I kept yelling we are in danger her you need to move!!! Well he finally jammed it in reverse and as he moved back a very large truck not a pick up came over that knoll.. then right behind that truck another huge truck came I did say I TOLD YOu! This road is extremely narrow and you must be extremely careful driving it. He finally continued after he phoned his boss who then tried telling me the rules of the company that they have to check in. Well I did explain to her you can't check in if you don't have service! Also you and your drivers should not be speaking Spanish and talking shit about the white women in the back who you assume don't understand Spanish! She shut up. He finally took off and he was a maniac driving! I'm a bit vol unable at this time because of a stroke and recent heart procedure but I will not tolerate this behavior. If they choose to retaliate which they did! They have a fighting their hands! They will loose. They are also not accredited with the bbb! Which I recently found out. They also use different names for their company also! Beware!!!

Wish I did my research first before signing up for a mailbox here. Plenty of other negative reviews…read moreabout this place. This guy is just plain rude, in a sort of stupid way, his mouth just doesn't stop spewing. Should have taken that as a warning sign. The signup process was painful. What should have taken 5 minutes took him 15 minutes. My observations so far: 1. The mailbox contract says there is additional fees for some situations, but he said "we don't charge that". So I asked him to change the contract, he did but not without complaining. 2. Two weeks after opening the mailbox and I still haven't received copies of the contract, he said it would be left in the mailbox. 3. Went to the store first time on a Saturday to pick up a package and it was closed, although their website says open on Saturdays. Called later to ask why, he said "oh, nobody uses that website anyway" , he got argumentative and started complaining about the USPS. Ended up hanging up on the guy. Amazes me that businesses think they can actually argue with their customers. I recommend the shipping services of Wil Ship, 3 minutes away on Washington St. The UPS Store mailbox services are looking better and better. Update 1-2-2012: 1. He changed the website to show Saturday by appt only. 2. Received my first package, went after hours to pick it up. It was crammed into the mailbox so tight I could not remove it. Had to cut the exposed end open with a pocket knife, remove the contents, then cut away at the box to remove it piece by piece. Can this guy get anything right? He should have left it in the locked box for large packages and given me notice and the key to access it, which is their standard procedure.

Terrible! Did not get to be a customer. Perry, the owner was the one I dealt with and I can not…read morebelieve he is a business owner. He has a sign in the window that he is an authorized Fedex shipper, but because I came in with a prepaid shipping label he would not even tell me where I could leave it for pickup. He said, "you are not a customer.". He will make darn sure of that!

Very responsive, professional and reliable service! This is not the first time that Boston Courier…read moreis saving my day. I strongly recommend this service

They were prompt in replying, showing up and in delivery -- just about as speedy as was possible…read more My shipment was maybe moderately priced, but it felt like a good value. And the crew was very professional. Would strongly recommend.

We used them to move from ma to dc. Everything was great until when we were unpacking. A lot of our…read moreold china was broken. And our dining room table was scratched pretty bad. Good price though but not reliable.

Agreed price for move across town 3 truck 6 guys $4500. Day of move showed up with 2 trucks and 5…read moreguys but one was barely working. They loaded 2 trucks and with 3/4 of our contents and demanded another $4500 to "finish the move and deliver our belongings ". Never applied our deposit. So a move that should have cost 4500 cost us 9500! And they didn't finish it! Promised to go back for a third truck and left items in our driveway and home we sold. Messed up our walk through and closing. Coat us another $1500 to love the rear of our stuff out and a 5k hold back was placed. So much stress. And during the move there was damage to our property and belongings. We are taking them to court. They literally held our items and us hostage and extorted money from us to finish the move then didn't finish it. So disgraceful. Consumer beware. Also we were told after the fact they manipulate data for better reviews and this is their MO! awful. AG office BBB and state authorities have been made aware.

Horrible home delivery for several months now. Missing 2 tax documents and 3 bank statements, as…read morewell as Explore magazine from WGBH. Receiving other people's mail. Postmaster seems to have no concern, just tells us to bank online and use gel pens when writing checks. It's not our fault we're not getting our mail!

My mail is NOT delivery in time,I am always late paying my bills…read more I have to pay online to stay ahead.