I had a great experience at the Duxbury post office at depot at today. I had to get passports done…read moreand found a highly knowledgeable, helpful, and friendly staff.

i never write reviews but after my experience there today I am. Frank was so rude to my family when…read morewe were getting passports. He was impatient, unfriendly, argumentative and really....just was being a jerk. Some of the info he was telling me was different from what I read on the US gov page and when I questioned him he started yelling at me. I told him he was being rude and he shouldn't treat customers that way, and he continued to yell at me. My kids were horrified. His job is dealing with people and clearly he hates his job by the way he treated us. it's time to retire Frank! Try being pleasant and smiling for once.

They don't deliver every day to our address: West Long Pond Rd. Our road has been plowed for three…read moredays since the big storm and still waiting on mail. We've been without mail for about a week.

Good employees, seem extremely understaffed on any given day, to the point where help cannot be…read moreprovided unless you're willing to waste half the time in your day.

Yes, it's a great looking building and they do get you in and out in a very quick manner. Yes, they…read morehave nice people working there. But UG! the parking!! It's the WORST!! You have to street park and there isn't a lot of that available. Minus two stars for this. If this was 1970, I could understand it but come on it's 2017! If you want to know why the United States Postal Service is not going well financially building post offices with inadequate parking could be one of the reasons why. Summary: Another great Post Office ruined by a bad parking situation.

Usually happy with the service until the Grinch stole the Christmas spirit away at my local P.O…read more. Chose a beautiful Christmas card in a 4 x 5 plain white envelope for my sister, mailed it and found it returned demanding more postage. I was disappointed my sister had not received her card but I was more disappointed when I was soaked for $3 in postage. The office here considered my card a "parcel". Well it wasn't a parcel it was a Fn card. So Fn Merry Christmas Mr Ebeniezer Postmaster. You can guarantee, that this ponderous chain will not end here.

Just dealt with the rudest employee ever, no customer service skills what so ever. I can see why…read morepeople prefer to deal with private mailing services. This guy just repeated the same thing over and over,and made the issue worse with his rudeness. Definitely customer facing traing needed here!

This is the worst post office I've ever been to. Not only will they make sure your mail doesn't get…read moredelivered to your home properly but bringing anything here to be mailed is also a huge gamble. I sent something that required extra postage and it was never received by the recipient. I should have known better after all the games with home delivery from the same incompetent miserable people. They need to fire everyone and start again.

Be careful if you are returning merchandise here…read more There's a new staff person (a young blonde-haired man) who doesn't seem to be properly trained and inaccuracies of your return/tracking receipts could cost you money. Standing in line, I was watching him taking care of an elderly lady that was having some difficulty with her returns and I watched him roll his eyes multiple times. She was being polite but he seemed to be visibly annoyed. When it was my turn, I had four (4) packages to return to Amazon. If you're unfamiliar, Amazon's return/refund process begins with the scan of your package at the shipping facility. If it's not scanned properly, you don't get your refund (or it can make it difficult). When I left, I realized that I had four (4) tracking receipts but he had double scanned one of the items and not scanned another. In addition, one of the scanned labels showed a zero (0) weight which could cause a vendor to believe that nothing was in the box if the box was lost in transit and I tried to show that I properly returned it. I had to drive back to the store. When I came back to the store, he seemed annoyed/rushed when looking for my packages. When he finally found them he scanned the package that had not been previously scanned but did so with someone else's package on the scale. This caused my tracking receipt to illustrate a weight that was three times what it actually was. It would seem that he isn't aware that these kind of mistakes can cost customers considerable money if the items aren't properly scanned, and then get lost in shipping. It would also seem that he needs remedial training in customer service and courtesy.

This store use to be great, not sure what's going on. I've brought an expensive bag to be returned…read moreto the store and twice they have shipped it to me!! I am beyond pissed. And a second package I brought n is now lost. So that's $400 bucks I need to be credited for. I have no idea how to resolve this. But now I have to go back to the store for the 3rd time. Bottom line use another store.