im not sure why the other reviews are so bad, the workers are always kind and patient and they…read morealways get my mail shipped quick! thank you usps :)

Horrible customer service. Sorry your job doesn't suck that bad. We all work. My mail hasn't…read morebeen delivered in over a week and I get alerts everyday telling me what I'll be getting in the mail. My neighbor, who lives in apartment 1 and I live in apartment 2, has went away to Florida for a few months so she stopped her mail. I'm thinking there was a mix up. My wife goes into the Hanson Post Office and gets zero help and we still don't have our mail.

The past 2 years Marshfield post office main branch has gone down in service drastically . Last…read moreyear in October I sent in my car payment and Marshfield P. O. gave it back to me with a P. O. sticker over the printed out address from the car company that I've been sending it to for a year. It's a pre-addressed envelope from Hyundai finance saying that the address did not exist. Yet, it was Hyundai finance in Texas! It's a COUPON printout and that's where I send my bill every month! . Christmas time I get returns of at least three to five Christmas cards that I've sent out And, MARSHFIELD P. O. saying in sticker form that the addresses don't exist . They ALL EXISTED and I wonder how many that the post office probably threw away . Last September and October of 2024 Marshfield post office delivered 16 pieces of mail that were over 6 to 8 months late to me . So this month January 22, 2025, YESTERDAY they returned a expensive card Christmas card. Returned it to me on 1.22.25 but it was mailed in December, 10 days before Christmas 2024. Since Deb (mail lady) left I've had my mail delivered to the wrong people, my packages to the wrong people and evidently they're not even sending out my bills to the companies . It's all neglect, it's so upsetting and it cost me $55 to cancel checks and have special sent Express checks. And HILLARY is Not willing to reimburse that amount and she said that no one can sue them either because they are U. S. government. Is that true ? Hillary doesn't seem to care about being the post office management because this problem has never been resolved, it's just getting worse . Since Deb left (mail lady) her route, it's never been dependable. It is outrageous and so unacceptable that I go to another town now to mail my letters. Yet, my mail is not all being delivered to me. A crime! Thinking of posting pictures....

I had high hopes for the postal service in Marshfield but it's been nothing but disappointing…read more Need to get a PO Box, no problem but when you go to get one there is one person who is in charge of it. He happens to take his vacations in the summer, great. But when he leaves no one in that office can open a PO Box which just seems puzzling. Fast forward, our daughter goes to summer camp and we could not get a PO Box. They tell us to send it to the post office and low and behold we find out that the address did not even exist. Every day we would go to get mail from her that we know she mailed and it has been 3 weeks and nothing. So many mixed messages about address and area codes and what's what. Very disappointing. We should have letters from her for memory sake and a birthday card from my daughter but nope it's floating somewhere in Post Office land and no one knows where it is. Luckily, we have the return address on the envelope so it will get send back to her camp but god forbid, we needed something "essential" I would not trust this post office service at all. I am sorry to write this because they seemed like nice people but every person had a different story.

Given as how a number of other locations are following COVID protocols of social distancing and…read morerequired masks, but really no other limitation of services, I do not understand why this post office will not print off receipts for prepaid parcel labels. Not only that, but the staff insists that you put your package in a giant bin in the retail floor, which must not be emptied often, as I saw more than a few boxes and padded envelopes absolutely crushed beneath large packages haphazardly thrown atop the pile. And in the one instance I left a few in the bin, the tracking info showed a a full business day gap from the date I dropped them off to the day they were "received by the facility." Not cool. Suffice it to say, if you need to pay for something, sure they'll sell you stamps and ring you up for labels, but if you're just dropping off, this ain't the PO to go to.

One star because there's no minus option. Not that it's not the cleanest, it's because we are…read moreforced to us p.o. boxes (window hours are a.m. only). The main street and some side streets have mailboxes, the rest of us have no option other than a p.o. box.. Try and have something delivered to a p.o. box.. ups uses on zip code while fedex uses another.. yes, 2 zip codes. Hope you pick the right one or no delivery (makes for a great Christmas). Makes no sense.. the cost to lease the building, utilities, someone to be at the window (mornings only), cleaning crew, pics are from the fall, not winter. Why not deliver to mailboxes like you do on the main road and some side streets? Pick a zip code.. It's 02350 or 02341 There's no reason everyone in the area can't have regular mail delivery like the rest of the town.