Recently I had to return an item that I purchased and the it had a UPS return shipping label…read more So I went to this location within the Roxbury Mall shopping area. Plenty of parking. The place has a sign it is under new ownership. It's clean and the staff was friendly as I approached the counter to drop off my box and quickly got attended to with good customer service and given a receipt for tracking. It appears to have all the services (boxes, packaging materials, copier for printing documents, design & print customized products, mailboxes, etc.) of a traditional UPS store, even though it is not huge. I was in and out in a few minutes!

Preface w/YES LISTEN TO MY 100% DISPUTED REVIEWS ON THESE THEFTS!!! I buy nearly everything as many…read moredo online for convenience, easy, pricing. Naturally, returns are a service that is now needed for online shopping. Amazon, and other carriers have worked out contracts that keep both sides thriving. Now, per this exact store since the newer ownership. It was a wonderful Asian family who had manned this store for awhile, ans was always so pleasant to my wife and/or myself when we came in. We never once had a problem that would of been on caused by this store. Sure, sometimes they were slow and it took longer than usual, but this is life and its not always moving as fast as we would or expect it too sometimes - take some deep breathes people, everyone has off days or plenty of unknown problems in their life that could be causing an "off day (i.e. slower than normal). Those to me should not be reviewed like people do, not fair. The store that is currently owned by the newer Indian folks (Please forgive me if Indian is not the correct name - absolutely no racial hatred or done on purpose at all. I love diversity ), that still operate as of this review April 1, 2026. I did not figure this out until I used some tech gadgets to see exactly where all of these random items I was returning to various stores (high,value electronics seem to be the constant) were disappearing to. Example: I returned a Samsung phone for a "trade-in" credit for an upgraded phone. This trade-in happened to be brand new in the factoey box and valued at $1,200.00 for the trade in price toward the different newer phone. Packed it all up, took pictures, it was fully sealed, sticker protection, etc. and brought to this store. The gentleman scans it in, I get a receipt and off I go. I wait for it to be delivered to Samsung and they get the trade-in and deny it and charge my card for $1,200.00 because the trade in device sent back was not the device I sent. They have videos shows its arrival like every other one, and it shows only the box I sent, which was now open and had some other phone in its place. It took me 8 months to finally get my money back. Well, this happens like 5 more times with other items and now I am looking like some kind of thief, and understandably so. I am not going to disclose how I finally figured out it was the new people at this store. I shared this information with all the parties involved at that point, and was cleared of any possible fraud or wrong doing on my behalf. I can't imagine how many other people they are doing this too. So, PLEASE SAVE YOURSELF HOURS OF HEADACHES, MONEY GETTING TIED UP UNTIL YOU CAN PROVE IT, AND SIMPLY TAKE IT ELSEWHERE! I don't have words for people like this.

First visit here to send out an package. Had a pre-paid return label to return equipment for…read moreoptimum (FYI: worse cable provider). The interior was clean and organized. The lady at the front counter clerk was friendly and quickly scanned in my package.

HORRIBLE SERVICE!! I was expecting a shipment for a client of mine which I was supposed to receive…read moreTuesday, it is Friday and I got no shipment because it was postponed because of the weather, even though it didn't snow today, and the roads are clear, along with my driveway. Amazon came here multiple times with no problem. I'm seeing my client Saturday which means he's not going to get his shipment and I'm going to have to make a special trip to bring it to him. Thanks FedEx

I probably told you once or twice before about how I'd rather buy some stuff in person as opposed…read moreto online. In the past whenever I needed office supplies I usually found it pretty handy to have a Staples Store around. Although most of these brick and mortar type stores are fast becoming a dying breed I do try and support them whenever possible [or practical].   So I really do wish I could tell you that they always have everything I'm looking for, but they don't. Not only that but they don't even seem to know what merchandise they do carry or even if they'll be getting anymore in stock for that matter.   Well that ain't a good sign. and other than some Pens, Pencils, Printer Paper and some Random Office Furniture you're probably not gonna find whatever it is your looking for here either. and it shouldn't take a Dinosaur like me to have to tell you, that's a Damn Shame. Ok internet you win. I'm ordering my stuff online.

This was a pretty standard staples. I have shopped around here a bit, but mainly use the printing…read morecenter. It's pretty easy to use especially with the new feature of emailing things to yourself or using the QR code. I do think it could be quicker, but honestly, it's almost never a line so it's not really an issue.

Stopped by this FedEx to drop off a return package. I found the store big, clean and organized…read more They had plenty of packaging and printing service goods in the store. All available to purchase for a resolution price. I was greeted by a very friendly associate. He helped me to print the label and put it on the package. I was done in less than 2 minutes.

Compared with UPS, this place is a dream. Service is usually quick, the manager and assistant…read moremanager are friendly and do their job efficiently. They're open late during the week and they are even open on Sundays. It's a painless experience.

I've gone to this USPS several times. Despite its small size, this post office is efficient,…read morewell-organized, and they performs all the standard Post Office functions. Whether you are shipping packages, buying stamps, picking up mail, or doing Passport applications...the staff handles everything with precision and care. The staff is friendly and professional. Their service is always quick...never stood in line for more than a few minutes. Stop in and say hello!

They are giggling in the back while it's past 8:30 am and doors are shut while people standing…read moreoutside. Sad. They are confused why people don't use the usps.

Felt that the prices were high for a thrift store. Several items unpriced - asked if I could make…read morean offer - was told no they'd have to reprocess and would have back out in a week or so. Clothes were so disorganized... overwhelming. They would sell so much more if they organized clothing by type and size.

The prices are higher than they should be. I was also surprised that they didn't have more items to…read morebuy.

James was very helpful and professional. I went to Castle Printing because they were the only ones…read morewho could print on vellum for the cover of my wedding invitations. I ended up getting their whole package because the staff are very courteous and eager to bring you quality service. The invitations are beautiful, and the price was very affordable.

I decided to come here to see how their services worked, and oh boy was I disappointed. First of…read moreall I had to call them about two times to see if my art work was done yet. The first time it wasn't in the system, and the second time they told me that the bigger pieces had to dry, which I understood so I came in later that day. But, when I got home and really looked at my pieces, I saw that some parts of the art work was cut off, and I'm not talking about corners here. I'm talking about words and important elements of the piece where cut of. Also, some of the font was slightly pixelated if I looked at it closely. And finally, some of my art pieces came back looking either very saturated, slightly muggy looking, or kind of blurry. I wouldn't recommend going here, they charge a pretty high price for doing a terrible job. On another note, when I called them to complain and have my art redone, the person who I talked on the phone with told me that the one who originally printed my stuff should be the one I should talk to. I didn't bother calling back, used the pieces that where good in my portfolio, and took my business elsewhere.

Look up the word "service" and you'll see this shop's owner's photo. He truly goes the extra mile…read morefor me every time I have to ship something. Recently, I shipped a heavy, large, car spare tire (Porsche 911 - big and valuable). He figured out how to package it in a way that didn't break the bank and still get the thing to Chicago intact. Fast, friendly and professional. A local gem. Recommended.

Unfriendly staff. The gentleman behind the desk could not be bothered to acknowledge me (yes, I…read moresaid hello and explained why I was there). He waved his fingers so I would push the package closer. I greeted him on my way out. No response. Apparently he is doing me a favor. Won't be back.

My (new) local post office, came here to send about 50 holiday cards out. I needed a few books of…read morestamps also. They have parking which is great, and the place is small. First thing I noticed was the small post boxes almost vintage, and then the cookies at the counter ! How freakin nice, the clerk offered and was very nice considering the hectic time of year. Based on all of that I will absolutely return for my post office needs and in the future!