A disaster. I mailed a package and sent with delivery confirmation. The delivery person claimed…read morethat the package was left with " an agent, front desk or mail room" It's a single family home and they never tried to get a signature. The package was left under the mailbox in the rain and was vandalized. Someone smashed the side of the box and removed a pair of gold earrings leaving the soggy crinkled smashed box behind. I tried 8 times yesterday to call the post office. The phone rings for number of minutes and then disconnects. I am going to try today again. usps will hopefully cover $100 of their insurance but I am out $200.

I had an awful experience here. Near closing time, my girlfriend and I were in the store when a…read moreworker instructed me to use an alternative door to pick up tape. The moment I returned, another employee--who hadn't moved from her desk the entire time we were there--suddenly jumped up, yelling "What are you doing?" three times, in an aggressive and confrontational tone. It was clear she assumed I was committing a crime--stealing mail, of all things. Only after realizing she had just racially profiled me did she attempt a weak, half-hearted apology. The situation could have been resolved with a simple, professional "Hey, why did you use that door?" instead of immediate hostility and accusations. This kind of blatant profiling is unacceptable, and the employees here clearly need conflict resolution training--or at the very least, basic respect for customers. If you value being treated with dignity, skip this place and take your business to FedEx instead.

Can you *please* at least just answer your phone, have an answering machine, or an email address,…read moreso I can contact you about the packages you regularly lose on me (going on about a dozen lost this past year alone). Calling the 1800 customer service only went so far: they "opened an investigation," and I'm still waiting to hear back about a package that's gone "out for delivery" about 5 times now -- never gets delivered, gets rerouted all over the stage, then back to my west leb PO, and the cycle repeats. Until about 5 days ago that is: "forwarded" (for no known reason) and no more updates. Package is marked to me correctly, as it shows in my informed delivery. Can someone *please* just answer the phone, or get back to me, so I can find out if you lost *another* expensive and irreplaceable item (no longer in production, can no longer be found. They're expensive, rare, and needed for my work. And you lost it. No amount of money [which I'm sure you won't refund me for anyway] would even be able to re-purchase these lost items. Get it together!!! Side note: as awful as this PO is, and all the packages they've lost on me, Samson is absolutely fantastic and has gone above and beyond to try and remedy situations in the past for me. I just can't get in touch with him, and thus, here we are... again.

Plan to show up 15-20 minutes before "closing" or you will be turned away. I understand not coming…read morein at 4:29, but showing up 10 mins before closing with 2 people in line and you're "closed".

Stated they tries to deliver a piece of my mail and left notice and didn't do so. I am tryingto…read morereach the post office about this piece so I can pick it up and the can not even leave a message due to mailbox is full. Total bs that they don't eve really try or leave a notice at all. Not impressed at all. Have had this happen more than once. Think you need to get this straightened out ASAP. If youstates youleft a notice you should have left the notice in my mailbox. But I had nothing in my mailbox nor on my door. Someone was home all day on Tuesday. So no excuses for this to happen. 2 people will be home today so no excuses

They said they tried to deliver but could not do so...whatever this mans as I was home the whole…read moreday and there was no problem getting to the door. No slips left. Obviously they did not even attempt to deliver. I tried calling but no one can actually get through. I see other people have gotten status as delivery attempted. I am here to sat NO delivery was not attempted. Others have said could not access...that is a big NO also since I had no blocked area where they could not access the door. No way to even get a call to them. This is unforgivable. I can not even input my track number since I can not speak to a person on the phone and the automated system is a joke.

They handle so much volume. They are always helpful. Appreciate this business a great deal.read more

This is the most disorganized and poorly run business of any type, anywhere that I have ever seen…read more I will never use their services again. It's unfortunate that they have a monopoly, but from now on I will travel a greater distance in order to have a more confidence-inspiring experience. Among other complaints, their tracking numbers are never working, they lost one of my packages and were useless in helping me track it or file a claim, and their customer service is generally poor. There was a young woman when I went in this week who was terrific! They need several more competent and well organized employees like her to turn this disappointing business around.

No one there! NOT a FUNCTIONAL POSTOFFICE!…read moreNo mailing any packages from here sadly !

I needed a new charging cable for my phone and was befuddled by the array of choices, all with…read moresuper-technical labeling. Then George came along and not only found the right item but tested my cable and plug to determine if both--or only one--needed to be replaced. What a gem! Not only was he knowledgeable, but he wanted to spare me an unnecessary expense. I've always hated Staples for its lack of staff to guide and advise customers. George has changed my whole perception of the place! Thanks a million!

When they sell faulty damaged equipment they shouldn't try charging customers returning them fees…read moreto remove private data and links to Microsoft and Google