I had an awful experience here. Near closing time, my girlfriend and I were in the store when a worker instructed me to use an alternative door to pick up tape. The moment I returned, another employee--who hadn't moved from her desk the entire time we were there--suddenly jumped up, yelling "What are you doing?" three times, in an aggressive and confrontational tone.
It was clear she assumed I was committing a crime--stealing mail, of all things. Only after realizing she had just racially profiled me did she attempt a weak, half-hearted apology. The situation could have been resolved with a simple, professional "Hey, why did you use that door?" instead of immediate hostility and accusations.
This kind of blatant profiling is unacceptable, and the employees here clearly need conflict resolution training--or at the very least, basic respect for customers. If you value being treated with dignity, skip this place and take your business to FedEx instead. read more