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    US Post Office

    2.0 (22 reviews)
    Open 8:30 am - 6:00 pm

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    Email response at 5:59pm est

    Have existing forwarding request on account not honored due to file in on route. Zero accountability for mistake. Followup promised but instead request closed. Opened up new request after 7 days. New request responded to outside of post office working hours as delivered properly. Horrible customer service experience.

    I took a picture of the package when I dropped it off.
    Andy B.

    So, I went back to the post office 12 days after my package was dropped off, and still no one knows where it is. I was told to leave my number and they will check to see if it went across the conveyor belt and give me a call back to let me know what happened. That was Monday and it is now Wednesday night. I am so sick to my stomach at this point. When you walk in this place, there is one person working the register and 1 million people in line. You see people walking all over the place in the back, in and out doors, and nonchalant as if they have nothing to do. This is the worst post office l've ever been to. Where is my package...

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    Photo of G. A.
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    7 months ago

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    2 months ago

    They were fast and attentive. Nice clean large building! I wish we had this post office in Atlanta.

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    4 months ago

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    1 year ago

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    3 years ago

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    4 years ago

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    5 years ago

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    4 years ago

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    9 years ago

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    7 years ago

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    7 years ago

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    7 years ago

    Great customer service. Had a very pleasant experience. Really busy so be prepared to stand in line but not more than 5-10 minutes.

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    Photo of Amy H.
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    8 years ago

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    13 years ago

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    5 years ago

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    8 years ago

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    7 years ago

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    8 years ago

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    6 years ago

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    11 years ago

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    11 years ago

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    Duluth Post Office - Interior

    Duluth Post Office

    1.8(85 reviews)
    10.4 mi

    I have been going to the Duluth Post office for a couple of years. Today I had an issue that needed…read moreserious attention. The postal clerk had me see the Post Master 'Nick' He was absolutely wonderful. He investigated the issue on the spot and provided me with a satisfactory outcome. He was knowledgeable, courteous and upright. Shout out for Post Master Nick

    I would like to start this off by saying the supervisor Kayla's inability to understand a simple…read moresituation, combined with her unprofessional attitude, raises serious concerns about her competence as a supervisor. Please promote Greg to this position. Here's what happened: l am a frequent customer at this USPS location and have always had positive experiences here, especially with Greg, who is consistently professional, patient, and helpful. On 7/15, I reused a mail bag that had previously been delivered to me. I placed the new item I was selling inside the mail bag that still had an old label. Normally, USPS places the new label over the old one or ensures the old label is no longer scannable. Unfortunately, that did not happen, and the package was mistakenly shipped back to me instead of the intended recipient. In other words, this package was delivered to me twice because of an avoidable processing error. Greg did everything he could to help, but since he couldn't resolve the issue himself, he called the supervisor, Kayla. This is where the experience went downhill. Instead of listening to what I was actually explaining, Kayla immediately became defensive. She started talking about reimbursement, even though I never asked for a refund, and then implied that I was trying to scam USPS. She also aggressively snatched a paper from me. That accusation was completely unprofessional and based on a total misunderstanding of the situation. I wasn't asking for money, simply wanted my package sent to the correct destination. A supervisor should be able to listen, understand a straightforward situation, and either resolve the issue or explain the next steps respectfully. Instead, Kayla seemed more interested in making assumptions than helping a customer. If someone in a supervisory role cannot comprehend a simple shipping issue or take the time to understand what a customer is saying before making accusations, they should reconsider how they approach customer service. Greg deserves recognition for his professionalism. Honestly he should be supervisor. Unfortunately, Kayla's attitude and lack of problem solving turned what should have been a simple fix into a frustrating experience.

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    Duluth Post Office - Self service

    Self service

    Duluth Post Office - Interior

    Interior

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    Exterior

    US Post Office - postoffices - Updated August 2026

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