Great place. We came from Woodbury and we will continue to do all our mail from here…read more Friendly people. Thanks Kevin

It's a post office. I don't expect any level of customer service besides just doing their job. It…read morewas fine.

I was just treated so shockingly rudely by a staff member at this store that I am still shaking. A…read morefew days ago, I ordered 10 4x6 cards to be printed. I sent two images- one that was labeled "inside". I thought it was pretty clear I wanted "cards". They even asked if I wanted envelopes. When I got to the store I saw that they had printed they them as flat cards not folded cards with the image inside. I said I asked for cards. These were for a group gift where I wanted each person to be able to write another message in the cards. The cashier asked for the person who made the cards to come out to speak to me. He was immediately rude and combative and said those are cards. I said I can show you the email where I asked for cards with two images- not a postcard. He then said "don't call me a liar". I was completely shocked and said I never called you a liar and I don't think that's a very appropriate response. He said "well don't put words in my mouth". I said I never put words in your mouth I just said I ordered a card with an image on the front and one inside. Shockingly he said you know what- just take them and go elsewhere and waved his hand at me. He completely escalated and was combative in a situation where I was in no way being rude or aggressive. He could have easily said if you want "folded cards" we will have to charge you more and I would have happily paid for them. I've lived in Woodbury for over 25 years. I've never in my life been treated by or talked to like that by someone at any store anywhere. I was so shocked I was literally shaking when I left. I turned at one point to a clerk working at another register with bug eyes like "what is happening here" and he shrugged his shoulders at me! Like this is how they talk to their customers. I went online afterwards to their website to see if they have had other issues with rudeness to customers (they have). I was in disbelief to see that the person I looked at appears to be the same person shown online as the franchise owner. Before I walked out I think he started to realize how out of line he was and he said well I can reprint them for you but at that point I was so in shock and couldn't believe what had happened I said no and left very shaken. Unbelievable.

DO NOT USE THIS LOCATION!!!! Very rude staff!!!…read more The staff and management is extremely rude. I sent an urgent package with medicine that was needed for family over night guaranteed delivery and spent over $160. The store refused the package twice even though their website doesn't say anything about about not receiving packages without having a mailbox. They were only concerned about selling me a mailbox for the one week my family is in the area every year. No one attempted to call me to let me know there was an issue so that I could rectify the situation so that the urgent medical supplies could be received by my family. The last individual I spoke with who did not give his name used passive aggressive terms like " brass tacks" and just told me if I didn't like it to call the UPS 800 number then proceeded to hang up on me. When I called back to ask the name of the individual somehow everyone had memory loss.

I'm so impressed with this post office. It's small but cute. The employees went above and beyond…read moreto help me during the Xmas holiday. I thought my package was completely lost but they eased my concern and gave me information on the annex. I also use their self service machine quite a lot. They work great! BONUS - the wait to the counter is never long either! But now with me writing this everyone will run to this post office.

I have had major issues with the s Stillwater, MN post…read moreoffice for twelve years. Periodically things improve, but they are now worse than ever. First class mail is often not delivered for days. I arranged to pick up my missing mail. After two trips to the annex, no one knows where my mail is. They refuse to let me talk to the Postmaster. Filing complaints with USPS rarely helps. I know things are bad since DeJoy took over as Postmaster General, but I need my mail.

The absolute worst lobby service than anyone. There is never enough help at the counter. We have…read morewaited a half hour at times. It is rare to get a happy person helping you. Go somewhere else if you can.

I didn't have any problems personally, but the way I saw some of the workers being irritated with…read moreclients wasn't the best thing for me to see. I understand some clients can be difficult, but they just need answers/help to understand certain things. I don't think they want to take time as they are probably short staffed.

Impolite - Incompetent in regards to international mailing…read more To start, there's a sign asking patrons to "wait until they're called" to the front desk for assistance, which I did. I was the asked "Do you have a question?" -- As if I'm standing here waiting for my own health. I let her know, "No, I'm ready whenever you decided to call me to the front." I needed to send a package internationally, lady at the front had no idea of the purpose of "SERV" on an address. After I made her aware of the significance of placing "SERV" with the property address, that it ensures it is processed correctly, routed efficiently, she told me she "can't". Bless her heart, she doesn't know how to do her job. I'll stick to FedEx since they're competent AND polite. The African American lady was always nice though, other lady could take a pointer or two from her.

This post office has some character and gives you and old town feel. Located in downtown North St…read morePaul next to a bunch of very old bars. Love the brick on outside and the inside has a unique feel as well. I feel this USPS location does a lot better with service than most I've been to.

I can't believe the reviews! I go out of my way to use this post office. Always friendly and…read morehelpful. I never feel rushed, but they are efficient

I rarely need to go to the post office, but when I do go to this one, but each time I go, the…read morepeople are always unfriendly and keep rushing me one time I git there right at 4:28 so I had two minutes, but they started closing up early and said that they were closed and they were very rude about it.

I've attempted to call multiple times on multiple days during their business hours, as I have moved…read moreout of state and literally no one ever answers their phone. I paid to have my address forwarded when I moved, and the mail is still being delivered to my old address.

They are always nice. As the crabby staff seem to no…read morelonger be working. Should have more than 1 worker at counter. Lots for one employee.

I try to avoid going here if I can. Always packed and the customer service people are rude.read more