If you spend enough time listening in the post office line, you will realize that these Flower…read moreMound employees are saints. I have no idea how they deal with the public on a constant every day basis, and a lot of folks have no idea how to mail a letter. They are polite and kind to each person, and it's very much appreciated. Sure, the lines are long and times, but I think you will get that anywhere. And if the employees can be patient with all of Flower Mound, we can be patient to wait in line. This location has self service machines that can be used if one wants to skip the line, or if they come on hours when the counter is closed.

The staff here is so rude and the opposite of helpful. Trying to shop out holiday gifts and the…read moreolder guy at the front couldn't be bothered to help, was eating at the front but couldn't check people out (line was at least 20 people long) and then getting an attitude with everyone there. He made me buy additional tape even though it was a priority package that was getting taped by them anyway. Terrible experience... go to FedEx or ups, they're considerably more helpful!

First time going to this PO, but I was in the area and was happy to find this one. First, the…read moreparking lot is huge and easy to maneuver around. It was so nice after dealing with the parking at my local PO. Secondly, the inside was big, and everything seemed to be in working order. Another plus that I'm not accustomed to! And, the final plus, the workers were friendly and efficient. I really wish this post office was in my neighborhood.

Sent my Grandson who lives in Tooele Utah his 10th birthday card. Had $50 bill in it. It got…read morethere a few days later , had been torn open, scotch taped back, and of course money was gone!!! So upsetting. KARMA will take over hopefully on this one. Who ever did this works for the government and should be ashamed of their pathetic life stealing from children.

I Live on Pinnacle Bay PT and our Mail Carrier is the best. She is very nice and always on time…read more She is a great person and always friendly. She is awesome and USPS should know that. Give you Mail Carrier a hug because they have a demanding job to get your mail to you as quick as possible. that can be stressful because the public depends on them to get it right and not loose important mail and documents. I Like the Little Elm Post office. Everyone has always been real friendly and Helpful except for a couple people that were having a bad day. Everyone has a bad day. People will change if you let them. I always give people a second chance and everyone should too. I believe everyone has a lot of good inside them and sometimes everyone has bad days and can let life and the job get to you and change your mood. If someone is being rude just tell them you love them and God loves them and this will change their attitude. Sometime people just need a little help when they are having a bad Day. Good Job Little Elm USPS. :)

we sent out 68 wedding invitations. only two from addresses around the nation and the world were…read morereturned as undeliverable. Both of them from Little Elm PO and both were CORRECT up to date addresses. These were mailed from another PO less than 10 miles away. Clearly, this PO is in need of better management and oversight.

This place is supper nice!!! This is the second time with…read morethis location. I went to this location right after I was pissed off at Lewsiville location (I waited more than 40 minutes there). Compare to Lewsiville location, this place was like haven!! I was in and out within five minutes!! The lady at this location was super nice!! And they opened a new line when there were more people walking in.

I was supposed to have three small packages delivered today. Two of them were in my mailbox. The…read moreother one was returned because it said the apartment was vacant and I had an incorrect address. Obviously that is not the case or the First orders would not have arrived. I enjoy ordering things from temu but I'm going to try and. Make sure that any further items that I order are not sent via the post office.

I ship packages for depop here all the time. they are so nice and helpful every time. I've gone to…read morethe flower mound post office and usually the workers are not as kind, but I could not recommend going here for shipping enough. Very kind hearted workers.

Honest to God I wish I loved them but I don't. I've shipped several packages w them and every time…read moreit takes ages to arrive to the people i'm shipping to versus when I drive to any other post office it doesn't take an entire month+. Along with the fact this one worker reviews himself instead of letting us - the customers- do it he spam presses the smiley face, which I would put a good rating anyways but why are you so worried about me doing it myself, it gives a off putting vibe & honestly the reason i'm writing one because that vibe was gross. Not to mention, God forbid it's ice on the roads for 3 days, won't even be attempted to be delivered for weeks after even when every other courier has been delivering. They delete google reviews, such a shame because this is the only usps in argyle & the worst usps I have ever been to and i've been all over Texas. Not to mention I keep randomly having to pick up certain packages that they havent even attempted to deliver? Makes absolutely no sense, never in my life have I had so much trouble with a USPS, they make it worth driving 20 miles out of the way.

The postal center is clean, yet my packages were supposed to get delivered to my door. I am…read moredisabled and had to haul 5 boxes in a wheelchair . I have more items to pick up again, because they did not have an access code the day of delivery. This is so unfortunate. I have perishable food items that I needed for medicine and they did not get delivered. I really wish they could work with the disabled.

Never bothers to deliver packages at my complex especially when we have receptacles that can hold…read moresome stuff. Ive even had the fortune of having one left one in ONCE. It's very frustrating having to waste gas, and have to come here and deal with potientally rude workers (pro-tip: if you hate your job THAT MUCH, quit ) highly recommend using literally any other postal service if you have the option, as Im aware theres sometimes less of a choice. Im fully aware they have a significant less work load too, but Ive ALWAYS had a more pleasant time at places like UPS and FedEx than this lousy excuse of a postal service

this is the worst post office will never use post office again i have loss package for bussiness…read morecannot get know help from this nasty post office the whole system the post office has the worst system my package was supposed to be delevered on march 5 going on 2 days they cannot tell me when they will deliver mean while it costing me money to rent car at 60 dollars a day for there mistake horrible experice and the do nothing to help you will never use post office ever again

I shipped by priority mail. They lost my Christmas gift to a friend. I am trying to file a claim…read more It will not let me because I do not have receipt for the items I bought. Insurance up to $100 is a big scam since they don't tell you this bit of information. So keep any receipts for your insured packages.

2024 Yelp 100 Challenge - #38…read more Visited this Post Office for my passport application and I was in an out in no time. The postal worker was kind and friendly and it was an easy in and out.

That branch is a black hole for mail. Especially if the envelope looks like it might be a birthday…read morecard. If you are mailing a gift card, I recommend sending it certified mail. We have NEVER had one make it through the system otherwise. Also, their outgoing Wichita Falls basket is next to the basket (according to USPS staff) that goes to Savannah. I had a package from overseas make it to Aubrey post office only to be routed to Wichita Falls twice. The circle only stopped when I called with the shipping information, then it took another 3-4 days working days to make it to my house. We also had a box of checks from the bank sit at the Aubrey post office for several MONTHS before it finally arrived. It required multiple calls and a site visit to get them moving. I recommend paying g extra for an alternative shipping method. I assumed they were understaffed because of the population growth in the area but after going there and seeing how things work, I think it is either poor leadership, otherwise I engaged employees, fraud, or perhaps a slow carbon monoxide leak.

In a world that can feel as hectic and disconnected as it does today, this experience truly stood…read moreout in the best way. From the moment I walked in, the level of kindness and patience from the staff was noticeable. All three attendants were great, but Randall especially left a lasting impression. He treated every single customer with genuine care, taking his time and never making anyone feel rushed--even when there were clear language barriers. At one point, an Asian woman was trying to schedule a passport appointment and was struggling to understand the process. Randall didn't brush her off or rush through it--he patiently worked with her, doing everything he could to make sure she understood. I also saw him switch to Spanish to help other customers who weren't fluent in English. That kind of effort and compassion is rare, and it truly matters. The woman at the middle desk was incredibly warm and welcoming, and the gentleman at the end, with glasses, handled a busy line and an overflow of packages with efficiency and professionalism. It's easy to expect basic service, but it's not every day you experience genuine humanity like this. Today reminded me that kindness still exists in everyday places--and it makes all the difference. This was, without a doubt, the best experience I've ever had at a post office. Maybe this review is too deep. Maybe not. I think too many times we hear about the negative experiences and not enough times are we recognizing the good in the world. Even if it was something as simple as kindness and patience at the post office. God bless these people.

I have had plenty of problems with the Carrollton US Post Office on Josey Lane over the years. But…read morelet me warn you about another way for them to pull the rug out from under you. We've used medium sized Priority Mail boxes for years because we could depend on the fixed price for shipping the box, regardless of the weight. Sure, the rate goes up nearly every year. You can depend on that, too, but the current fixed rate is $21.95 with delivery in 2 to 3 days (or maybe 3 weeks since they sometimes miss the target). We picked up a few boxes, from the lobby, at the same place the post office staff makes them available. We did the addressing, filled it up and asked a friend to take it to the clerk and pay the $21.95 postage. To our surprise, the cost was $34.25 because we used the wrong medium size priority mail box. Did you know there are 2 slightly different medium size priority mail boxes that you could use? I kid you not. It could cost you an additional $12 to send it if you pick up the wrong one. We've never seen the wrong box before. Make sure the box you select has small red lettering that says "FIXED RATE" for the lower $21.95 rate. If it says "MAILING BOX" instead, you'll probably pay more, like we did ($34.25). I can't say for sure that the postal employees intentionally switched the boxes on us customers but the 2 options definitely look too much alike. We won't get fooled again.