Worst post office. Arrived at 8:30 am today. Security door open. 10 customers waiting. Told them there was a long line . NO response. Rude. Terrible communication. Nothing. I left at 9:00 am. All 9 customers left. 1 customer continued to wait. Lunch 12:30 -2:00. Close this government office down. They all should be fired. No star. read more

Website says it's open...got there you can hear people talking in the back. There's a sign that says they're closed due to staffing for the next hour and a half. I wish I got an hour and a half break for lunch as a nurse practitioner and maybe this is why government jobs are in the toilet ...Who would work there with this kind of lousy service read more

Yet again, a package has been misdelivered to who knows where by the Kennett Post Office. I was told that the new delivery person needs to have time to learn the route...it's been nearly two months!!! Which, of course, has nothing to do with a part of the problem: he needs to learn how to read digits correctly. This deficiency has not infrequently required our small neighborhood to re-sort the mail after delivery. I received notice from the shipper that my package had been delivered 4 days ago. Not. When I contacted the P.O. office, as has been the case in previous encounters, the manager was totally unwilling to accept any possibility of culpability. She said if the package wasn't there, it was my fault. According to neighbors, it's not the first time that the P.O. managers have refused to accept responsibility for their malfeasance. I don't know if this is a problem writ large across the country because there ARE positive Yelp reviews for nearby post offices. Initially, we've tried to be patient, but the obvious lack of conscientious concern on the part of Kennett Square postal employees--especially supervisors--needs to be addressed. Perhaps this is all a direct result of Louis DeJoy's initial mandate to diminish the USPS so it can ultimately be shut down, so as to allow its functions to be shunted off to companies run by broligarchs. After 77 years, this is yet another tiny bit of evidence that We The People have democratically chosen to turn the Greatest Nation on Earth into a "sh*t hole country." Sad. read more

I have given this post office three chances, and today's clerk frustrated me enough to write a yelp review. There are very few things that I expect out of the staff from a post office: bare minimum courtesy and a touch of respect will have me happy. I received none of this. The lady was rude and negative making it seem like my appearance at the post office was ruining her day. As far as the actual transaction went, I am also extremely dissatisfied. The clerk did not know the rules regarding scanning shipping labels for eBay tracking information and when I preceded to ask to try and scan the label she hid my package out of sight. The tracking number on the receipt does not properly update with eBay because it is expected I scan the package. Now my buyer will not have accurate tracking information for their purchase, and I could lose reputation at the fault of the post office. I like the USPS, just not the Kennett Square location. The location in Unionville has never let me down, and I will be going there indefinitely. read more

Their posted hours of operation aren't correct. I tried calling in to find out when I can come in to send a package and cannot get a hold of anyone. The automated voice answering machine is no help at all. The year is 2020 please catch up. read more