The staff at this PO are great and accommodating. I print my postage for packages at home and…read morethey always have a drop location inside so I don't have to wait in line. After some limited hours and poor staffing earlier in the year they are now functioning well.

The worst customer service now in 2024. Rude. Not helpful…read more Disrespectful. And won't disclose their name. Hiding from their poor service.

It was never a great location, but thanks to construction on Gov. Printz Blvd. it has only gotten…read moreworse. I made the mistake of turning on Gov. Prinz from Marsh Rd. I drive past the post office on my left...and keep driving...and driving...and driving. The turn lane is gone, and there is no way to get across the road for what seems like forever. Finally there's a place to turn around and I am able to park right up front and pick up my certified piece of mail. The moral of this story is....if you're going here, pick a route where the post office will be on the right side of the road. I can't recall the names of the other streets that you can turn down from Philadelphia Pike, but they are out there, and will save you the trouble of having to find a place to u-turn.

THIS IS A LIVE REVIEW! THIS IS HAPPENING NOW!…read more By far, this is the absolute WORSE post office in the UNITED STATES! I have been waiting for the 'acting' manager for over 20 minutes! He has not come out OR said he's sorry for the delay! The mail carrier who is supposed to deliver packages doesn't want to get out of the truck, so they'll just login and say that they TRIED to deliver, and that they left a slip on the door! NEITHER IS TRUE! No KNOCK! NO SLIP! This has been the third time that this HAS HAPPENED within the last few months! After waiting nearly a HALF HOUR, they're now telling me that BARRY THE 'ACTING' manager left! Yet, I HAVE BEEN WAITING 30 minutes!!! I left with a complaint form!

On December 2024, I rented P.O box at the Trolley Square station. The box was closed without my…read moreconsent. After I complained, it was reopened. I subsequently paid for its renewal, demonstrating my intent to maintain the service, Systemic Failure Begins: Despite my payment, the post office again closed my box and changed the lock. Astonishingly, they continued to place mail into a locked box to which I was denied access. Complete Loss of Mail: For months, each visit to the post office to inquire about my mail was met with the same response from clerks: "We don't know where your mail is." During this time, I complained to the Postmaster for Wilmington, and Postal Service, to no avail, if anything it made the situation worse. Two months ago, (September 2025), I spoke with the new supervisor who acknowledged the problem. He personally delivered a large accumulation of my mail a few days later. This confirmed that my mail was being held within the facility, inaccessible to me. Since that one-time delivery, I have received no mail whatsoever. In fact, 11/19/25, I received a call from Delmarva Power requesting my new address, I told the young lady that that I'm still at the same address. She then explained that the post office sent my mail back and wrote on the envelope, "return to sender, moved wear about unknown ." This is not a case of intermittent service; it is a complete blackout of my postal delivery. On November 17, 2025 I visited the Rodney Square office. The clerk, who was visibly annoyed, again stated she did not know where my mail was and, when I requested to speak with the supervisor, I was told he was not available. The consequences of their shameful failures are not merely inconvenient; they are catastrophic. * Financial Security: My bank sent a new debit card six weeks ago. It has never been delivered, leaving me without secure access to my funds. * Loss of Vital Benefits: Most devastatingly, the Delaware Department of Labor sent time-sensitive correspondence regarding my unemployment claim. Because the post office held this mail for over three months, the deadline to respond expired. As a direct result, my unemployment benefits have been terminated, and I'm now indebted to the state of Delaware for a portion of the payment received.

Enjoyed listening to ZZ Top's greatest hits here today. Resisted singing along. My favorite postal…read moreworker waited on me today. She knows her job well

Yes, this is a review for a US Post Office. I like this P.O. It's pretty clean and doesn't have…read morevery big lines like the one down rt 52. The staff is friendly and they seem to know all the old-timers' names. The PO boxes are open 24hrs so you can grab your mail at any time. They do close for an hour after lunch, which could be inconvenient for some. They are always stocked on Priority and Express boxes and envelopes. I'd suggest this PO over the others.

This post office never has a line and the staff are very friendly! I love having my PO box here and…read morenever having to wait in a long line, unlike the office in Greenville. I hope this office continues to stay open!

Happened again. For a short period of time I was having items shipped to my parents house…read more Unfortunately - that will start again :( Did the entire process of going to Claymont and then Edgemoor. Manager was not at Edgemoor so I called the following day. While waiting on hold for 40min ***very important here*** I filed a missing mail item claim. This will go directly to Valerie and appears to be the only way to have my items miraculously appear. The first disappearance act with my package happened pre-COVID. This second incident, I was more understanding due to recent events. I received both packages - approx 5 days after filing the claim.

last year on dec. 2023 i sent a letter with a money order i bought here in new york, to bank of…read moreamerica in wilmington delaware, unfortunately my letter went to the wrong hands and my money order was stolen and cashed, even when it was written that it was for bank of america, someone cashed the check that fell into the hand of someone in po box 16019, that person or company stole $ 150.00 from a handicapped senior citizen that lives on a very very small s.security check. please, tell me who goes around stealing from poor elderly & sick people?? i want the person or persons who stole my money to do the right thing and return me my $150.00