This review is based on the post office in Glenolden, PA 19036. I went to the Glenolden post…read moreoffice (19036) on 8/24/22 at approximately 9:33 a.m. As I approached the window a gentleman was leaving and just shook his head at me. As I approached the window, the employee was sitting down staring at her phone. I placed my priority mail box into the slot of the plexiglass and pushed it towards her. She raised her head and asked "How can I assist you today." in a monotone voice. I said "Well, I want to mail some things". I thought this was obvious as the large box was right in front of her. As she took the box, I placed 4 priority mail padded envelopes in the slot. After finishing the box, she took one of the envelopes, typed what she needed to and printed the large label. She placed the label on the envelope, covering my return address. I said "Oh, you covered the return address." She looked at me, sighed and tried to peel the label off. She couldn't so she shoved the package at me and said "label won't come off, you can write the address on it". As she took my third package, I said "Please be careful not to cover the return address." She stopped, looked and me and snorted. I said "Excuse me?" She snorted again and continued inputting the package information. I asked "What's your name?" She looked at me and said "we're not playing this game." I said "What game? I simply asked your name." She said "we're not playing this game." Again, I asked "I simply asked your name. I don't know what the problem is." Employee "You ain't gonna give me a compliment." At this point I asked for her supervisor. She stopped what she was doing and said "No, you just want to start trouble." And then she stopped and stared at me. I asked "are you going to finish that?" (as she was in the middle of entering the information on my second package). She said "I am not gonna be disrespected." I said "Whatever, finish the package." She said "No, not until you apologize to me." (WHAT???) Wanting to end this confrontation, I said "I apologize." She said "Say please." I said "Please." I guess I sighed because she kept saying "you not gonna disrespect me. You made about the label over the address." I said "I simply asked you nicely to be careful." Again she stopped and looked at me. I said "Ok, just finish up." She again said "you disrespecting me". There were 2 men behind me and one said "Ladies, please. Life is too short." I said "I agree." She then loudly stated "I'm not gonna be disrespected." She finished my packages and I thought she missed one (the one on which I had to write my return address) and I said "Oh and this one." Then I noticed it was already done and said "Oh." and pushed it back to her. She snorted and laughed out loud. I paid with my credit card and hit "Print receipt". She took the receipt and started to write on it and I said "Please don't write on my receipt." (I have to input the tracking numbers and sometimes when the postal employees write on the receipts, it is hard to read the tracking number.) She stopped, looked at me and said "I have to". I said "No you don't." Still looking at me, she circled the scan code at the bottom, handed it to me and said "Have a blessed day." This is the second time she has waited on me and the first time did not go very well, but not to this level of unprofessional-ism. I have been using multiple locations of the postal service here in Delaware County (19032; 19074, 19094, etc.) and this is the WORST employee I have ever encountered. Before my recent two encounters at this location, the employee that worked at this location, Fred, was always very polite. (I had not been to this location in a few months) I contacted the recipients of the 5 packages I mailed and told them I had an "encounter" when mailing their items, so if the packages arrive damaged to please take pictures and contact me.

USPS has always been unreliable. They've lost expensive shipments of mine before. I sent an iPhone…read more(trade-in) to AT&T. I take accountability for misplacing my tracking number. However, this should not be the end-all for keeping track of packages. They could not search any information to help me figure out why AT&T has yet to receive my iPhone. There is no motivation nor concern to rectify their incompetency. The clerk was utterly unprofessional. Sarcastically saying "You're so bright, you don't have your tracking number" I was required to use USPS in this instance. Yet, I will continue to never support them. Depressed, given-up on life, and cynical these employees are.

Friday - May 31, 2013 - 11:30AM…read more When packages needed delivery, I patronized the Manoa post office in the Manoa Shopping Center. Unfortunately, the Manoa post office is closed. The Havertown post office is habitually crowded and the sparse parking is frustrating. I was leaving a business at Loehmann's Plaza in Drexel Hill when I recognized the ever familiar post office logo. I conducted business here years ago and forgot its existence. I immediately drove home and placed contents into a box and returned. It's a small but, serviceable facility with plenty of free parking in the middle of the lot. I completed the appropriate forms and submitted same with the package. I asked a postal worker for the cost of sending the package at the cheapest rate. The employee weighed the package and declared a $5.80 fee. He indicated that the package would be received by the recipient perhaps as early as the next day. He was efficient and professional but indifferent. (If I had his job, I'd feel the same) I was skeptical about the next-day delivery but paid the fee and exited. The next morning the recipient received the package. Say what you wish about the postal service. I was satisfied with the results. The post office is sandwiched about the middle of the plaza set between unrelated businesses. My new go-to place for package shipment.

No respect for anyones time. I spent over an hour just trying to mail a package. Will not come here…read moreagain.

So many problems. They close their service window quite often without notice, they do not always…read morehave window staff with access to the cash drawer, they don't answer their phone, they have lost my mail more than once and their postmaster does not return phone calls. They deserve to be privatized.

The lady that helped us with getting our kids and my passport was extremely helpful. She made sure…read morewe liked the photos that were taken and made sure the application was filled out completely. Hubby and I came in at the perfect time bc there was no line. We received undivided attention from her as she worked quickly yet efficiently to get all the paperwork in order. She was extremely organized even when the place started getting busy. Shortly after we came in, a line started forming. They waited a while as the passport process does take some time. I noticed some getting very irritated and I was surprised that no one from the back came up sooner to help. It was only when we were almost finished (swiping our credit card) that someone from the back came up to help the remaining customers. It seemed the lack of communication bw workers were the cause of it because if she just mentioned she was doing passports, I think someone from the back would have come up sooner.

Customer service at this Post Office stinks. If there's a way of me stopping junk meal. I would…read morehave no delivery at my house at all. But my carrier is very good.But the supervisor at this post office is horrible

Was so happy to hear that this P O had Passport services. I printed my application form online and…read morealso made the required appointment online. The clerk who took care of the paperwork was so knowledgeable and couldn't have been more professional and patient. This is a truly painless way to apply for or renew passport and the staff is wonderful. Thank you.

We went to get our passport done and the young lady with long hair was very patient and kind to us…read more Unfortunately we didn't get her name. We didn't have to wait and the whole process with well.

This particular branch of the Post Office has excellent customer service. A rep from there,…read moreAntonio, really helped me out today by accommodating my request to drop off packages in a Covid-safe manner after I found all the mailboxes in my entire locked to only open 1/2 inch rather than the normal amount that mailboxes have been opening for the last 50 years, at least. Despite this bizarre decision by the USPS to lock their mailboxes down to disallow thin packages, the Holmes branch must have excellent training for its employees, as I was greeted and helped in a friendly and helpful manner. Thank you Antonio for doing an outstanding job! I really appreciate it!

Best little post office around. Plenty of parking it's well staffed with pleasant people…read more Lines when they rarely form,move fast. And they always have the most beautiful flowers planted outside in the parking area. No one likes going to the post office, but this Ridley Park one is a Pleasant Experience.

This is the conversation I just had with the woman working at USPS today:…read more Me: Hi I'd like 2 books of stamps, please - for a total of 40. Her: We don't sell books of stamps in packs of 20. We only sell them in packs of 11. Me: Ok...I'll take four packs of 11, then. -She rings me out- Me (in my car): Why did 44 stamps cost me 44 dollars? That doesn't make any sense when they're .55 cents each... Me: *counts the number of stamps per book and finds that each book has 20 damn stamps in it and she sold me 80 stamps instead of 40* How do you work at USPS and not know that 20 stamps come in a book? And that selling a book of 11 stamps is ridiculous? And that when the cost comes up at $44, you sold me double the amount of stamps I need? Parking here also sucks.