This review is based on the post office in Glenolden, PA 19036. I went to the Glenolden post…read moreoffice (19036) on 8/24/22 at approximately 9:33 a.m. As I approached the window a gentleman was leaving and just shook his head at me. As I approached the window, the employee was sitting down staring at her phone. I placed my priority mail box into the slot of the plexiglass and pushed it towards her. She raised her head and asked "How can I assist you today." in a monotone voice. I said "Well, I want to mail some things". I thought this was obvious as the large box was right in front of her. As she took the box, I placed 4 priority mail padded envelopes in the slot. After finishing the box, she took one of the envelopes, typed what she needed to and printed the large label. She placed the label on the envelope, covering my return address. I said "Oh, you covered the return address." She looked at me, sighed and tried to peel the label off. She couldn't so she shoved the package at me and said "label won't come off, you can write the address on it". As she took my third package, I said "Please be careful not to cover the return address." She stopped, looked and me and snorted. I said "Excuse me?" She snorted again and continued inputting the package information. I asked "What's your name?" She looked at me and said "we're not playing this game." I said "What game? I simply asked your name." She said "we're not playing this game." Again, I asked "I simply asked your name. I don't know what the problem is." Employee "You ain't gonna give me a compliment." At this point I asked for her supervisor. She stopped what she was doing and said "No, you just want to start trouble." And then she stopped and stared at me. I asked "are you going to finish that?" (as she was in the middle of entering the information on my second package). She said "I am not gonna be disrespected." I said "Whatever, finish the package." She said "No, not until you apologize to me." (WHAT???) Wanting to end this confrontation, I said "I apologize." She said "Say please." I said "Please." I guess I sighed because she kept saying "you not gonna disrespect me. You made about the label over the address." I said "I simply asked you nicely to be careful." Again she stopped and looked at me. I said "Ok, just finish up." She again said "you disrespecting me". There were 2 men behind me and one said "Ladies, please. Life is too short." I said "I agree." She then loudly stated "I'm not gonna be disrespected." She finished my packages and I thought she missed one (the one on which I had to write my return address) and I said "Oh and this one." Then I noticed it was already done and said "Oh." and pushed it back to her. She snorted and laughed out loud. I paid with my credit card and hit "Print receipt". She took the receipt and started to write on it and I said "Please don't write on my receipt." (I have to input the tracking numbers and sometimes when the postal employees write on the receipts, it is hard to read the tracking number.) She stopped, looked at me and said "I have to". I said "No you don't." Still looking at me, she circled the scan code at the bottom, handed it to me and said "Have a blessed day." This is the second time she has waited on me and the first time did not go very well, but not to this level of unprofessional-ism. I have been using multiple locations of the postal service here in Delaware County (19032; 19074, 19094, etc.) and this is the WORST employee I have ever encountered. Before my recent two encounters at this location, the employee that worked at this location, Fred, was always very polite. (I had not been to this location in a few months) I contacted the recipients of the 5 packages I mailed and told them I had an "encounter" when mailing their items, so if the packages arrive damaged to please take pictures and contact me.

The worst post office ever they never put the mail in the right box and they are so lazy there are…read moredays when they don't even deliver the mail not sure if its just a lazy mail man or just the post office as a whole. They even sent my mail back meanwhile I've been getting my mail to the same place for over two years.

Normally walking into a USPS facility makes me want to go postal (GET IT, GET IT???) but the two…read moretimes I've been here have been quite pleasant. I was hoping that the employee's name would be on my receipt, but it just says "clerk 11." I'm a bit bummed about that because the past two times the same girl has helped me (a young black woman) and she's so damn friendly and nice and it's just so not what I'm used to at a USPS store, so I wanted to give her some props! Oh, well. This place has its own parking lot (thank God) and I've never had any issues.

I end up leaving this post-office more often than staying. I can never just make one visit. End…read moreup waiting 10 minutes then walk out, regardless if there are two or six people in line. And it's always because of the same clerk behind the counter; chatting away, taking WAY too long weighing packages, being unprepared (tape that prints the postage running out...instead of moving to the other machine, decides to change it while 4 people, obviously on their lunch break, wait in line). And at this time of year, you'd think they'd schedule more than one clerk! Just over it

This particular branch of the Post Office has excellent customer service. A rep from there,…read moreAntonio, really helped me out today by accommodating my request to drop off packages in a Covid-safe manner after I found all the mailboxes in my entire locked to only open 1/2 inch rather than the normal amount that mailboxes have been opening for the last 50 years, at least. Despite this bizarre decision by the USPS to lock their mailboxes down to disallow thin packages, the Holmes branch must have excellent training for its employees, as I was greeted and helped in a friendly and helpful manner. Thank you Antonio for doing an outstanding job! I really appreciate it!

Hello Yelp Family!! How are you today? I have visited this Post Office in Folsom about three times,…read morebut never reviewed it til today. Theresa , the post office clerk, is a big reason that I visit this Post Office. Theresa is always kind and friendly. She goes above and beyond for all of her customers. She doesn't know me by name, but thats ok. She says she sees a lot of people everyday. Thats explainable. Every visit that I remember, Theresa goes out of her way to make sure a customer is satisfied. Last week, I needed a Priority Label sticker to mail a Priority Package and Theresa came from behind the counter and handed me one and put more on the counter and places where the Priority Mail products were in their respective cubicles. Today, I had two returns going to the same location, two Ebay products. I just arrived today, one of the first customers to arrive after 8:30 am. They open at 8:30 Am. When I arrived, I started looking for boxes big enough to fit my two items. Theresa came from behind the counter and asked what was I mailing? I showed her and she suggested a box. Then she said, I have a box for you and went and fetched me a box. Sure enough, it was large enough for my two items. I addressed the Priority Label and gave it to Theresa. She slotted it in the computer, after telling me it was $14.40. I was maiing my item to Plantation, Florida. I got off cheap today! I asked her, her name today and told her that I was going on Yelp to give her a great review. I also gave her a great review on the USPS website. I will definitely return, it is convenient, right near Planet Fitness, where I work out three days a week. After the gym, I visited Wawa, Dunkin and then I waited in the Post Office parking lot until they opened. I was listening to the Steve Harvey Morning Show to kill time. The parking lot is not large, just large enough to hold a few customer cars and employee cars. Okay,Yelp Family, have a blessed weekend, today is Friday, August 7, 2020.