had such an amazing experience with my local UPS Store. I accidentally left my purse behind after a…read morevisit and didn't even realize it right away. The staff reviewed their camera footage to identify me, and the owner personally came to my house to let me know I had left it there. In a world where customer service can sometimes feel impersonal, this level of honesty, kindness, and effort truly stood out. My purse was untouched and safely returned, and I was beyond grateful. Thank you for going above and beyond. you turned what could have been a stressful situation into a reminder that there are still genuinely good people out there. Highly recommend this UPS Store for their professionalism, integrity, and exceptional customer care.

Today was the second time I've gone into this business. I didn't leave a review the first time…read morebecause I figured I'd give them another chance, well... The first time I had a delivery of wine that seemed to cause major confusion, the first guy immediately handed me off to another guy, who asked to see my id, which I showed him. Then he scanned my tracking code on my phone, then he asked to see my id again, then he went to 'find' the box which was on a rack behind him and told him which box it was, but he looked at every other box first. Then he scanned the box and FOR THE THIRD TIME asked to see my id. Now the box is pretty heavy and other stores have almost always offered me help getting the box to my car, not here. I get that's not required but the offer would have been nice. Today I went to do an Amazon return, I never had to 'pack' my returns before so the box was unsealed and the original plastic was still on the box. The guy said 'this is Customer Packed' I asked if him that meant I needed to tape it shut and he said yes and remove the plastic. I guess they don't have packing tape in a UPS shipping store. Totally unhelpful, I will probably return to bring my now sealed box to complete my Amazon return, but this will be the last time I either have anything sent there or do a return from there. I guess real customer service is a thing of the past

I needed a printer. I searched and found Staples in east Islip. Reviews looked good. I went there…read more Holy cow! I came on and asked for help and within a minute Kevin assisted me . He wanted to know my needs. My needs...not my budget. No sense of upsell...just "what will satisfy your needs." 15 minutes later, I had my printer paid for and ...a week later I'm happy. I'd strongly recommend Kevin and this Staples location, on the service road of sunrise hwy in East Islip.

Ari, a worker at this establishment is kind! It really topped off the deals and supplies at…read morestaples in east islip. I simply wanted to buy some items here and this kind service which lights you up should not go unrewarded by her superiors!

What can I say about this place: Fast, friendly, reliable, courteous, and that is EVERYONE that…read moreworks for this well-run establishment. I will be the first to admit, I am constantly on the go, and everything is fast-paced with me, but I am guaranteed to have time to crack a joke with Lou or his staff. I look forward to getting my mail. EXCELLENT customer service, (a product that is missing in our computer -generated world) you wont be disappointed!! So, Lou, if I've never told you, you guys are AWESOME, thanks for allowing me to forget about the troubles of the world for five minutes a day. Rachel J.

A few months ago I started a small cosmetics business. And I had been looking for a place that I…read morecan use to ship my Makeup packages through. I didn't feel like waiting online at the regular post office. Because it was just so much going on due to COVID-19. Boxes and Bytes was just easier. I know my office has used them to ship prior to me going in. The guys were great. They were patient with me. This had been my first there for personal use. I forgot to print my shipping labels lol. They guy who helped me, was super sweet and patient. He told me to take my time, as I went through my phone to find everybody's name and address. I shipped I think five or six small packages at about 5/6 dollars each. Nothing crazy. Still a Great Business. I will be using them for further shipments.

Only place in the world that ships DHL international. Had to come here to have my stuff shipped to…read moreSouth America as other carriers like UPS, and FedEx couldn't guarantee packages will be delivered to the destination. Glad this place exists! : )

Very poor service. FedEx delivered a package to my house that belonged to another person. I called…read morefour times- it took me 20 minutes per call. When I asked for a supervisor, they left me on hold. Finally I looked up the person who the package is addressed to and found she has my package. She too called FedEx to report the problem. Needless to say, tomorrow I will drive to the next town and we will exchange packages. Awful service. I called the general number and 1-800- number. Terrible service.

The young man at the counter wearing the anime shirt, was kind and professional. It's great to see…read morethat .

I went at 11:37 on a Friday and nobody online. I dropped off my package and was probably the best…read moreexperience I've had at the post office. I think the no Line really helped but have to give credit where credit is due.

Terribly slow and rude most of the time. This needs automated tellers long before McDonald's does.read more

Great salespeople but Angela C in their accounting dept has a major attitude problem and talks down…read moreto customers. I was appalled by her attitude and how a company like this can treat their customers. Response to message: I am not angry at all. I'm simply sharing my experience as a customer with all Yelpers. Your response in itself speaks volumes about your company. Also, you may wish to get your facts corrected, as I requested cancelation of my account due to your poor customer service and not the other way around. For you to think that you "released us" is a laugh. There are dozens of freight forwarders like you around and they will happily have our business.

Services are changed or discontinued and they don't communicate it to their customers. The latest…read moreis DDU service, which I've used for years. Then a few months ago, I received a bill for duties. I showed Globegistics via a screenshot that we shipped it DDU and was credited. No mention of the service being discontinued. Then two days ago, I get another duties bill for a DDU package and questioned it, and was then credited. Then I get a condescending email from the sales rep telling me that they've graciously credited me for the duties, but that non-USPS DDU doesn't exist anymore. This was literally the first time this information was communicated to me.. AND the service is still available in Shipstation for their company. If you contact customer service, they will do what you can do - which is look up tracking and parrot back what it says. If you have a problem with a package, you're on your own. I had an issue where a package showed in a UK post office and my customer walked several miles to that post office to pick it up, but the package could not be found. I contacted Globegistics customer service and they just told me tracking says it's there. They wouldn't contact the post office directly or do anything to help me or my customer. I expressed my displeasure in an email (sternly worded, but not profane) and ended up a couple weeks later with my time wasted on a phone call with an upper level manager who after 20 minutes of pointlessness tells me that I can't "yell" at their employees. I could only laugh. I had never talked to any of them on the phone. I asked if he understood he was talking about an email - he did not. I told him to review the emails and then get back to me once he actually knows what is going on. I have never heard back from him. This *could* be a great company and a great service - but with poor communication and unmotivated customer service employees, it's only tolerable.

Service to American Veterans in need, is what AMVETS is all about. AT Post 18 veterans in…read morewheelchairs and some who can walk, who reside in Long Island Veterans homes receive a free monthly brunch at AMVETS 141 Carleton Avenue, East Islip, New York. Further, this marvelous AMVETS Post has served the myriad of needs of our active duty veterans, who are deployed, for many years. The dedication to service of the members of this Post is exemplary and follows in the finest traditions of the American people.