I was on line at the Islip Terrace post office. When the woman in front of me got to the counter,…read morethe clerk threw her hands in the air and came running out front to give her a big hug. When the other clerk asked what was going on, the first clerk told her that this woman was going back home to Colombia tomorrow. I commented out loud that the service in this place was amazing. Then the second clerk came around and hugged the woman. On her way back behind the counter, she gave me a hug as well saying she didn't want me to feel left out. Then when the Colombian woman finished her transaction, she gave me a hug also. Five stars.

This post office sucks...... if you call to have them hold a package they tell you to bad I'm to…read morebusy you have to wait for delivery.......... good thing they get paid to do their job!

I went at 11:37 on a Friday and nobody online. I dropped off my package and was probably the best…read moreexperience I've had at the post office. I think the no Line really helped but have to give credit where credit is due.

Terribly slow and rude most of the time. This needs automated tellers long before McDonald's does.read more

There is never a line when I come here. Usually 1 or 2 people ahead of me with only 1 person behind…read morethe counter. Staff is okay. Parking can be a bit tight. Street or you can pull up in front. They are very strict with rules. Such as not accepting credit cards without a signature.

What can I say about this place: Fast, friendly, reliable, courteous, and that is EVERYONE that…read moreworks for this well-run establishment. I will be the first to admit, I am constantly on the go, and everything is fast-paced with me, but I am guaranteed to have time to crack a joke with Lou or his staff. I look forward to getting my mail. EXCELLENT customer service, (a product that is missing in our computer -generated world) you wont be disappointed!! So, Lou, if I've never told you, you guys are AWESOME, thanks for allowing me to forget about the troubles of the world for five minutes a day. Rachel J.

A few months ago I started a small cosmetics business. And I had been looking for a place that I…read morecan use to ship my Makeup packages through. I didn't feel like waiting online at the regular post office. Because it was just so much going on due to COVID-19. Boxes and Bytes was just easier. I know my office has used them to ship prior to me going in. The guys were great. They were patient with me. This had been my first there for personal use. I forgot to print my shipping labels lol. They guy who helped me, was super sweet and patient. He told me to take my time, as I went through my phone to find everybody's name and address. I shipped I think five or six small packages at about 5/6 dollars each. Nothing crazy. Still a Great Business. I will be using them for further shipments.

Only place in the world that ships DHL international. Had to come here to have my stuff shipped to…read moreSouth America as other carriers like UPS, and FedEx couldn't guarantee packages will be delivered to the destination. Glad this place exists! : )

Very poor service. FedEx delivered a package to my house that belonged to another person. I called…read morefour times- it took me 20 minutes per call. When I asked for a supervisor, they left me on hold. Finally I looked up the person who the package is addressed to and found she has my package. She too called FedEx to report the problem. Needless to say, tomorrow I will drive to the next town and we will exchange packages. Awful service. I called the general number and 1-800- number. Terrible service.

Great salespeople but Angela C in their accounting dept has a major attitude problem and talks down…read moreto customers. I was appalled by her attitude and how a company like this can treat their customers. Response to message: I am not angry at all. I'm simply sharing my experience as a customer with all Yelpers. Your response in itself speaks volumes about your company. Also, you may wish to get your facts corrected, as I requested cancelation of my account due to your poor customer service and not the other way around. For you to think that you "released us" is a laugh. There are dozens of freight forwarders like you around and they will happily have our business.

Services are changed or discontinued and they don't communicate it to their customers. The latest…read moreis DDU service, which I've used for years. Then a few months ago, I received a bill for duties. I showed Globegistics via a screenshot that we shipped it DDU and was credited. No mention of the service being discontinued. Then two days ago, I get another duties bill for a DDU package and questioned it, and was then credited. Then I get a condescending email from the sales rep telling me that they've graciously credited me for the duties, but that non-USPS DDU doesn't exist anymore. This was literally the first time this information was communicated to me.. AND the service is still available in Shipstation for their company. If you contact customer service, they will do what you can do - which is look up tracking and parrot back what it says. If you have a problem with a package, you're on your own. I had an issue where a package showed in a UK post office and my customer walked several miles to that post office to pick it up, but the package could not be found. I contacted Globegistics customer service and they just told me tracking says it's there. They wouldn't contact the post office directly or do anything to help me or my customer. I expressed my displeasure in an email (sternly worded, but not profane) and ended up a couple weeks later with my time wasted on a phone call with an upper level manager who after 20 minutes of pointlessness tells me that I can't "yell" at their employees. I could only laugh. I had never talked to any of them on the phone. I asked if he understood he was talking about an email - he did not. I told him to review the emails and then get back to me once he actually knows what is going on. I have never heard back from him. This *could* be a great company and a great service - but with poor communication and unmotivated customer service employees, it's only tolerable.

Best in the Business, Fast friendly and Professional service. I would definitely use them again…read morewhen I need something rushed or for long distance projects.

I am so disappointed to have to update my initial review. After using Vamus Express on two other…read moreoccasions with no issues, they completely dropped the ball on delivering cupcakes and balloons for my daughter's birthday party, even though I 1) made the request two months in advance knowing how important this is, and 2) even changed the pick up time at both vendors at Javier's request. Thankfully, the balloon shop called me two hours before the party to let me know that no one had showed up, so I was able to frantically deploy relatives to pick everything up. And no picked up their phone when I twice called to confirm whether anyone was coming. The worst part? After I sent two follow up e-mails to Vamus expressing my disappointment and asking what had gone wrong, they could not be bothered to acknowledge or apologize for what is clearly their mistake. Had they owned up to it, I might have been willing to use them again.