I rushed to this UPS store 3 minutes before closing to return some items. The gentleman who helped…read moreme was patient and efficient. He provided great customer service. He did not make me feel rushed or anything even though I came near closing time. I would a hundred percent recommend this UPS store for your shipping needs.

From the owner: The UPS Store #7147 in Brentwood offers expert packing, shipping, printing, document finishing, a…read moremailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Brentwood Pharmacy.

Thought I would get here before closing but still slow 5 people online one person on counter the…read moreother two sitting there I think closing out . Glad not busy but was told from a buddy they can pick up packages now

Here's the Scoop! I frequent this establishment often to print photos for my cards or book binding…read more Jesse is very helpful, efficient and friendly! Whenever I come here he is spot on with whatever I need done for my Card Business. He always tries to figure out a way to make it work. I appreciate the service he provides and his ingenuity. I always get my catalog binding done here because of Jesse as well as my photos. It's a pleasure to come to a business and receive excellent service every time. He definitely makes it look easy and I've had some dilemmas.

Lies, no notary services and very limited services…read more False advertising about services, they need to update what the actually provide

entrege un tanque y me robaron varios articulos y celular galaxy f20 , tanque llego su destino…read more con cajita vacia del celular

Absolute cheats and scammers! My small business has been with them for years. They'll overcharge…read moreyou for everything and never fulfill any requests for audits or invoice checks. Literally drove me out of business. Stay away! No one from their company responds to queries or values small accounts. Only big sharks should go here.

What a horrifying experience. Ruby Has shipped our inventory between warehouses (without alerting…read moreus), and our inventory went offline for a week with no notice. When questioned what was happening, we got the email equivalent of a ¯\_(ツ)_/¯ and no direct answer. Finally, after not being able to fulfill orders for a week, we requested to retrieve our inventory. It has now been nearly THREE WEEKS that our inventory has been offline and we can't get any definitive response regarding when we will be getting our assets back. Digging into comments/questions on social media show more than 45 of their clients are also being ignored and disregarded during this same time frame (and that's just the vocal ones). Give me my inventory back.

A few months ago I started a small cosmetics business. And I had been looking for a place that I…read morecan use to ship my Makeup packages through. I didn't feel like waiting online at the regular post office. Because it was just so much going on due to COVID-19. Boxes and Bytes was just easier. I know my office has used them to ship prior to me going in. The guys were great. They were patient with me. This had been my first there for personal use. I forgot to print my shipping labels lol. They guy who helped me, was super sweet and patient. He told me to take my time, as I went through my phone to find everybody's name and address. I shipped I think five or six small packages at about 5/6 dollars each. Nothing crazy. Still a Great Business. I will be using them for further shipments.

Great place ran by amazing people. Always willing to help you with any issues. FEDEX damage and…read morelost my package. They called fedex and got my a refund. They took care of everything. Highly recommend. This is the one and only shipping company i been using for many years.

Great salespeople but Angela C in their accounting dept has a major attitude problem and talks down…read moreto customers. I was appalled by her attitude and how a company like this can treat their customers. Response to message: I am not angry at all. I'm simply sharing my experience as a customer with all Yelpers. Your response in itself speaks volumes about your company. Also, you may wish to get your facts corrected, as I requested cancelation of my account due to your poor customer service and not the other way around. For you to think that you "released us" is a laugh. There are dozens of freight forwarders like you around and they will happily have our business.

Services are changed or discontinued and they don't communicate it to their customers. The latest…read moreis DDU service, which I've used for years. Then a few months ago, I received a bill for duties. I showed Globegistics via a screenshot that we shipped it DDU and was credited. No mention of the service being discontinued. Then two days ago, I get another duties bill for a DDU package and questioned it, and was then credited. Then I get a condescending email from the sales rep telling me that they've graciously credited me for the duties, but that non-USPS DDU doesn't exist anymore. This was literally the first time this information was communicated to me.. AND the service is still available in Shipstation for their company. If you contact customer service, they will do what you can do - which is look up tracking and parrot back what it says. If you have a problem with a package, you're on your own. I had an issue where a package showed in a UK post office and my customer walked several miles to that post office to pick it up, but the package could not be found. I contacted Globegistics customer service and they just told me tracking says it's there. They wouldn't contact the post office directly or do anything to help me or my customer. I expressed my displeasure in an email (sternly worded, but not profane) and ended up a couple weeks later with my time wasted on a phone call with an upper level manager who after 20 minutes of pointlessness tells me that I can't "yell" at their employees. I could only laugh. I had never talked to any of them on the phone. I asked if he understood he was talking about an email - he did not. I told him to review the emails and then get back to me once he actually knows what is going on. I have never heard back from him. This *could* be a great company and a great service - but with poor communication and unmotivated customer service employees, it's only tolerable.