I just dropped off packages. They were busy but literally no wait! Excellent service and friendly…read morepeople. Family run business at its best!

Let me start with the prices for faxes here are ridiculous! Seriously ridiculous! The two owners…read morewho work so hard keeping this place going is still worth my support. They are fast and efficient and mostly polite. They are both in pain 98% of the time, I feel so bad for them. If you need to take care of any business please come here to show support!

No one, I repeat, no one should be allowed to wear Pervert Meta glasses with cameras while working…read moretheir government job at this location. What the actual fuck?

I came to pick up my mail on hold at the US post office on Sunrise in Palm Springs. What a…read morehorrible experience! First I waited in line for 10 minutes to speak with someone at the counter. When I finally get to speak with someone, I'm informed I have to go to another window to pick up my mail. I'm still waiting..its been 30 minutes thus far. Finally got to the window...wow...just to pick up mail so it doesn't get stolen from my locked mailbox.

Kevin is a loose cannon .. The guy is as rude as they can be... I walked up to the line as soon as…read morea customer was finished and he shouted at me wait till I call you ... Fair enough than he ask me what was so funny I said he was funny... He than told me to never come back again.. Meanwhile I had my little puppy with me and was just mailing out my taxes ... The guy definitely needs a speaking to!!! I asked who is manager was he directs me around the corner ... I didn't see manager so I though I just yelp it instead.. He goes yep 30yr here with the postal service ... I'm like great ... I bit my tongue and laughed inside as I kind of felt bad for him ... There was no reason to really speak to me the way he did nor did I feel he needed to escalate his attitude while I was actually very chill ...

Super nice and friendly service. Actually surprised me how nice the postal service guy was. Took…read morecare of my shipping needs quick and easy.

Lady at the counter was rude af. Had an attitude about helping customers in line talking about " I…read moredidn't call any body up yet". With a stink attitude. Rushing customers to explain why they are there at the post office. Huffing and puffing about everyone needing a label printed out for them. Why are you working customer facing positions if you cannot be a customer facing person?

Went in this morning, line was out the door, finally PO opened and the machines didn't work so…read moreeveryone stood in line or left. I went to the self service machine to mail my package. Other day was in the PO and only 1 person again was working with the line to the door. Your workers are exhausted and most of the time friendly but your working conditions are unimaginable for all the people that really need jobs. Hire more people, have your machines in good working conditions...Isn't that your responsibility as a business or a good business.

Tatiana was a great help. This place is great for your copying, faxing, and scanning needs.read more

Well I guess because I made a yelp review they blocked off my number completely and refuse to…read moreanswer me on facebook. I dont appreciate the fake response and the lies acting like they are all innocent. I never did anything wrong and I was always happy and cheerful when I went in there. (god forbid a customer get upset, they dont care!!! they dont need your business! they are not afraid to show it!) A few times I got there 5 mins before closing they wouldn't let me in.. thats when the trouble started... Service has just gone down the drain about a year ago and I am just Done... It was strange how I could never get through on the phone for no reason so when I asked about it the girl gave me a really ugly attitude that was really rude and mean.. (got forbid Im standing right there calling on my cell & they are ignoring the phone ringing since I had it in my pocket while standing right in the store..) then I go to check the website for the next time... as they told me to.... and that didnt work cause I would drive all the way down there when they were supposed to be open.. I cant tell you how many times they keep doing this.. they do not update the website.. Thats a lie!! Now they woulnt even answer on facebook.. They treat me like I am wrong for being upset that I am not treated with a tiny bit of appreciation or as a human being.... THIS SUX!! It really hurts my feelings!! : .....( I tried talking to them about it really nicely, I tried to make it work.... it was all of a sudden they became other people and stopped being courteous or appreciating the customers... I cant tell you how many times they over charged me for things like books that are supposed to be a set price.. Take your gaslighting BS and shove it!

I picked up a package here when on vacation and needing to receive something. It wasn't expensive…read moreand they held my package while I was on my way into town. Tip: call ahead and let them know you need to pick up a package but don't need a mailbox long term - they will go over pricing and tell you how to address the package. Not all places have this service and I don't really know what it is called but it is helpful if you're traveling. Only removing one star because when I called (before arriving) to check on the package I had to explain three or four times that I didn't have a mailbox there, what my name was and so on. The person who picked up the phone made it sound like they didn't have my package or even provide this general delivery type service, which was a little scary.

Always greeted with a smiling face and I know that my mail and packages are safe at that facility!read more

Showed up late on a Fri when the last UPS pick up truck was pulling away. Store employee Quinnzel…read moreliterally flagged the driver down so my item (and another customer's) would be part of the pick up! Outstanding service from Quinnzel.

I've had a mailbox here for about 2 years.. The gentleman…read morethat run the business and are always so nice and helpful. 5/5 for always having a good attitude and friendliness.

Every time I've gone to this location, and I've been multiple times for various reasons over the…read moreyears, I've encountered friendly staff, efficient service and the best prices I could hope for. Can't recommend this location enough! Derick is especially great to work with!

Terrible customer service. Try any other UPS store because…read morethis one is not about serving the customer. They would not take my Amazon code and making me print a label when the code was right there in front of them. Very disappointed.

Walked in nobody in line paid bill. Ability to pay Electricity bill was easy at the time of need…read more It is very handy to be able to pay utilities

Ron was great! The post office did not want my business because they said I had too much and I may…read morecause them to use up all of their ink. Mail Depot has my business now and they did not cost as much as I thought. I now prefer Mail Depot for quality customer service. Thank you Mail Depot.