Fahim, Seema, & their team ALWAYS over deliver and provide top notch service and quality. It is…read morealways a pleasure to stop in for all my shipping & printing needs.

A+ A+ A+ A+ Talk about customer service. Literally every…read more single. employee that I've ever interacted with here are top notch. Exceptionally friendly and kind, for sure! I am here at least a couple times a month to drop of prepaid packages to be shipped back to vendors. They make it so quick and easy, esp. since there are no UPS or Fedex stores on the island!!!

Fast service and friendly people. It's not far from me but if you've never been you'll pass it…read more It's in the cut of the mini plaza there.

From the owner: Amazing Service for Amazing Customers- Come visit us today to pack & ship your flips, gifts,…read morereturns, and anything you need to ship! We offer FedEx, UPS, and USPS services. We also have in-house mailboxes, customer workspace & seating! Printing services from large bulk prints or flyers, banners, and brochures! Let's get some business done!

TL;DR: For the really important stuff, trust these guys…read more Longer version: Was in Ithaca for a family memorial service; thus the ceramics and pottery we were shipping back to California had a great deal of value to us. How do you ship several pounds of bowls, ceramic art and sculptures? Could have used the Post Office, UPS Store, etc...and probably end up with a box of fragments when it arrived. Found Uncle Marty's on Yelp, and was encouraged by the reviews, so we drove the rental with a trunk full of ceramics there. Staff was very understanding, kind, and friendly. At the same time, while they were gentle on the items and very mindful of how to pack them, they were also very conscious of the cost implications, and worked through several different options to find the right number of boxes (and the right sizes) to ship off the items to two different locations (daughter in Chicago, us back in California). While it didn't end up being inexpensive (not Uncle Marty's fault...FedEx ain't never been the cheapest), I am pleased that every single item arrived perfectly packed, safe, and undamaged. I'm not sure if I'll ever find myself again needing to ship things from upstate New York, but if I do I know where I'll go.

I stopped here recently because I used to ship via DHL from my office, but campus is closed and I'm…read morenow not able to schedule a pick-up from the same location. I have a DHL account I've used for charging the cost of shipments; however, the person I spoke with at the front desk of Uncle Marty's while trying to ship out my parcel said that they have a specific retail export account number that all shipments get assigned to when being scheduled for pick-up... so they can't use alternative DHL accounts for charging shipments. When I offered to pay for the shipment with my procurement card, that seemed to be fine... until I inquired further about whether or not duties/fees could be charged to that same procurement card upon their arrival at the destination processing facility (I was shipping to Tanzania, and this is an easy process when shipping via your own DHL account). I've typically ensured our office - as the sender - makes payment on duties/fees for a parcel, at least within the last couple years (it expedites the delivery, and many international institutions in the developing world don't have the easily accessible means to pay for duties/fees on an item that's being provided to them as a donation). Since I wasn't able to ensure that duties/fees would be paid by me/my procurement card as the sender - and I couldn't use my own DHL account - I ended up leaving, parcel in-hand, without being able to get it processed and sent out via Uncle Marty's. I was also able to leave with a single plastic waybill packet, as well as a paper waybill... after specifically requesting both items (more than once). While DHL has certainly preferred folks go through their electronic scheduling system in recent years, that has proven to sometimes be problematic when shipping to certain parts of the world (given the need for indicating villages / areas that aren't especially known)... so I like to have a couple paper waybills handy, and I *HAVE* been able to ship out with paper waybills (i.e. without DHL rejecting the parcel because of a paper waybill) without issue. In the beginning of working from home back in March, I had gone to the Pack & Ship store that used to be on the corner of the Commons to ship out an identical parcel. There? No issues whatsoever (and yes, I used a paper waybill for that parcel). But that store is closed now, so I opted to try Uncle Marty's. Unfortunately, the process isn't as easy here as it was at the store on the Commons (which was so much easier because I was just able to use my DHL account number for any / all charges). TL;DR The explanation above probably includes more complicating factors than most shipments being sent out via Uncle Marty's, but it was my experience. The guy I spoke with at the desk was certainly friendly and answered my questions helpfully (hence the rating), but it's important to know the complicating factors of trying to use your own DHL account, etc.

Stopped in late November and boy was the wait in line quite long.... but let me make it clear, THE…read moreLINE WAS NOT LONG, it was the waiting for the two cashiers to do their jobs. One kept asking her customer if she wanted to donate to some cause and have her name put on a donation tag and hung on the wall. I felt bad for her and the constant Peer pressure. Hoping for a better second experience.

VETERNS AND THOSE WHO SUPPORT VETERANS DO NOT GO HERE. This UPS Store refuses to provide any…read moreveteran discount or participate in Monroe County's F.A.V.O.R. program, even though UPS, Inc. itself is known nationwide for strongly supporting veterans. It's embarrassing that a privately owned franchise using the UPS logo would refuse to honor veterans while the corporation they represent goes above and beyond for military members. We've used multiple UPS Store franchises from New York to Florida to Nevada to California, and this is the only location that not only refuses to acknowledge veterans but actually gets nasty when you ask why they don't offer any discount or recognition. They should be ashamed of themselves for treating veterans this way. Veterans deserve better -- TAKE YOUR BUSINESS ELSEWHERE.

I've been using these guys for shipping for years and never had a problem. They have looked after…read moremy business shipping from this and their previous location since at least 2010. 100% reliable and trustworthy.

Don't drop off a package and expect it to be sent out. Clearly they are thieves that own it and…read morework there. Myself and 4 others I know have dropped off packages only to have them disappear.

Quick and efficient. Always in and out and they're super helpful. Definitely a good one to go to if…read moreyou want to be in and out.

Best UPS around Staff are hands down the best!…read more Always helpful, friendly & efficient. Great customer service isn't always easy to find nowadays & I always have great interactions at Lkpt UPS.

Customer for a year after UPS charges became totally ridiculous…read more Service here couldn't be better - prices are reasonable whether by the year or the package, lots of tables for checking out your packages, you can dispose of cardboard if that's your thing, Complementary coffee, computer access, a drinking fountain and clean washrooms. Oh! and friendly service. The hours are limited at the moment, but if you can make them work for you CBIUSA is great.

Just as easy to get to as the UPS store, the rates are better per package and FAR better on a…read moreannual basis. They handle surplus packing, have free coffee and clean bathrooms. The hours have become a bit restrictive but if that can work for you I highly recommend them. Hopefully the hours will get better soon.

Polite. Competent. Reasonably priced. I was expecting far less and was very pleased with what I…read moregot for my money.

I've gone to the Post Office - I've tried UPS, FEDX and all the other places, but Box Mania -…read moreformally Box Monkey - brings them all together in one place and that can make your life GREAT! At first I didn't realize what a great place this was - but time after time I have returned to do ALL of my shipping. Whether that be Christmas gifts, birthday gifts or just prizes or samples I ship out - they have NEVER let me down. The staff here always help you find the fasted most affordable way to ship from you to whoever you are shipping to - anywhere! They can pack and ship it or they will ship what you pack and they do so at the best prices. I always just let them pack my stuff - that way I don't have to worry about a thing! Another great thing about this place - they keep track of all your shipments - what I mean by that - I ship to my son in May - I return - and say - ship this to my son Jon - and they say - the one in Wilmington at such and such a street - that's right - they keep the names and addresses of everyone you ship to - so if you do ANY amount of shipping to the same places - this is GREAT - no need to remember anything or pre-label anything - they do ALL of it for you and they are happy to do so! Next time you are going to ship OR mail something - check them out!

Always nice and pleasant when there. Always willing to help and their patience is noteworthy. I…read moreonly go when returning Amazon purchases, and even though there's a self-rerun machine, I am not confident in using it and they are always willing to help me.

I always use this service. They make sure everything gets to the person you want it sent to in good…read moreshape. And a timely manor. They always do great by me.

WOW. We were in a pinch and needed to unload a trailer urgently in their area and Scott at FB…read morepicked up the phone and took care of us immediately. Communication was top notch from beginning to end and I HIGHLY recommend these guys to anyone looking for a good partner. 10/10

Extraordinary service! Friendly people and try to help u out in the best possible way!read more