It's the wise words of Matthew McConaughey, "Alright, Alright, Alright!" That's an apt description…read moreof this post office. It's alright. The pros: 1) They open a full hour earlier than the other (east side) Schaumburg post office. 2) Plenty of parking 3) Large lobby space where you can drop larger packages, buy stamps, access a PO box, etc. The cons: 1) Service is all over the place - I've had the friendliest experiences and "I don't give a sh*t" interactions. 2) The actual customer service area is small and narrow and there's often a line. I appreciate that USPS is trying to keep with the times - easier click to ship, convenient pick up, etc but there are still times that you have to pop over to the PO, and this one is fine.

This is the worst post office in the US. This post office consistently looses packages. Lies about…read moredeliveries are common. I feel sorry for anyone who has to use this post office.

All I have to say is they have postcard stamps at this post office! I've got Other Post Office in…read morethe City and In Chicago area and they're like nope we don't have any, you can order them online. There's a two dollar handling fee. Glad I was able to walk in and say, of course we have postcard stamps Super convenient located near the IKEA and the Costco. And there's a simple parking lot.

This USPO location in Schaumburg (behind Capital Grille) is a shining example of how a post office…read moreSHOULD work! Compared to the one on Schaumburg Rd. where every employee there is miserable and spreads the same misery to all the customers. It's a night and day difference. My recommendation is for you to drive the extra mile and go to this location for service. Yes, there was a little wait but the service is exceptional. I'll be going there for my postal needs from now on!

I just went in today to the PO in Medinah on the busiest day of the year for the USPS and they had…read morethe one person working and a line out the door. I should have just gone to my usual PO in Itasca. I ran over there and to no surprise they had not their usual 1-2 people working but had 4 and 1 additional looking to help with drop offs and stamps. The service here is always a "10" and you are in and out. I know reviewing a PO is weird but this location deserves it! Talk about a great culture at this location.

never had such amazing customer service. my package was delayed by 10 business days due to union…read morepay out on old timers and they helped me find the package and track where it was when there was no update on the tracking. I had to leave from Chicago and they were able to have it shipped to the hotel I stayed at and rerouted to nye with no hassle. I really appreciate not losing this 20 pound package.

My go-to Post Office when I don't particularly feel like whiling away time standing in line to ship…read moreout that Ebay sale. I frequent the USPS Roselle branch on a regular basis - several times a week, to be exact and 9 times out of 10, I don't have to wait in line. Service is quick, efficient, and hassle-free. I mean, you still have to deal with grumpy postal workers - that's pretty much universal wherever you go (but particularly so with the Schaumburg branch) - but to their credit, they are slightly less disgruntled than most other locations. Parking is plentiful, and there is a drop box for driver-throughs.

received a 3849 in mail box 2 problems: 1st they didnot ring the doorbell, 2nd receipiant moved…read morewithout any address!!!! p.s. their was 5 people in the house why don't they ring doorbell also have them on doorbell camera not ringing!!!!

i am picking up my mail because my mailbox was hit by a car and is not functional. I get an email…read moredaily with photos of each piece of mail. I just picked up my mail but only received yesterday and Saturday's mail. I just tried to call to make sure the rest of my mail is there for me to pick up but no one answered the phone. I am disabled and driving is very painful. I do not want to drive all the way back there only to be told I received all they have for my address. I don't see how that could be the case however since my email shows 9 pieces of mail, one being from the IRS. It looks like I have to drive all the way back there. This is not right.

do not go to this post office for your passport they don't know how to send in what you have to…read morethen tell you it's your fault!

I've always had good service from this post office location. There was a short line that moved very…read morequickly. I was probably in line for only a few minutes. I needed to send a letter certified with return receipt. They were very helpful showing me what forms to complete, and to ensure I filled them out correctly. I also though the price was fair.

2026 update: changing from 1 to 4 stars, they seem to have improved on everything. Usps oftentimes…read morehas the best pricing for small items Update: This place has gotten slooww and they keep one lane open which causes such a delay. Dont have a problem with the employees themselves Original review: I've only been here once after a long time, and the biggest problem is the speed, they're too slow even when it's not so busy. The employees were nice but didn't look like they wanted to be there in general.

this place has so much hate, but truly it is the most amazing post office, I'm a local resident and…read moreI also sell a lot of items on Depop and eBay and they have never let me down with shipping and it is always a very fast and easy experience. I'm pretty sure they have some new workers and they're absolutely amazing. I've recently just had a woman help me with processing my passport application, which was very important to me because I travel out of the country a lot and she helped me and my ethnic family of three other people very fast and efficiently with zero problems and triple checked to make sure all the information is accurate and I cannot stress enough How patient they are. I've had my passport and other important paperwork done more than two times at this place now and it is a 10/10. And if you're from Illinois, especially Chicago you know how awful USPS workers can be especially in the city sending you home for any missing document or even using the wrong tone with them, but they are truly the best over here.

Ignorant employees believe that it is illegal to photograph and video record inside the post office…read more Refused to read their own rules regarding photography.

I had to visit the US Post Office in Wheeling because of a piece of undeliverable mail. The note…read moreattached to my mail was of no help. Our postal carrier necessitated my visit to the post office. Once I arrived, I had to wait in line. When I got to the front of the line, my issue was resolved in a timely manner.

The post office used to be open early so people could go before work now they open late and people…read morecan't go there. Do not like these hours. They should open early in the morning and close earlier in the day.

Whenever I come to this particular USPS, three words come to me mind - nine inch nails. All the…read morewomen working at the counter have huge nails. The women tend to have attitude issues and work slowly. Nevertheless, my experience has so far been pleasant. I also got my passport photos developed Update: one of the ladies asked my name and commented I smelled good

Ratchet, Rude, and Completely Unprofessional - Worst USPS Around…read more This Carol Stream USPS location is an absolute joke. Every single time I walk into this place, it's the same miserable, nasty attitudes from employees who act like they're being forced to do their jobs. I've never seen so many people working in customer service who clearly have absolutely no business dealing with the public. The attitude behind that counter is straight-up ratchet. Long-ass nails, constant attitude, eye rolls, and acting like customers are bothering them just by asking a simple question. Maybe spend less time giving people dirty looks and more time actually doing the job you're getting paid to do. It's embarrassing that a federal agency allows this level of unprofessionalism. You'd think asking someone to mail a package was asking them to perform brain surgery. Nobody is asking you to roll out a red carpet. Just do your damn job without acting like the entire world owes you something. And where the hell is management? Does anybody supervise this circus? Because these employees seem way too comfortable treating customers like garbage. If you're that miserable coming to work every day, FIND ANOTHER JOB. Nobody in Carol Stream should have to put up with your nasty attitude just to mail a package. Absolutely pathetic customer service. USPS needs to clean house at this location and hire people who actually know how to treat customers with respect.

Located in a strip mall near downtown Bartlett, this branch of our USPS has full services including…read morestaffed counters, package drop off, PO Boxes and inside mail drop off (we don't trust the outdoor mailboxes anymore for our critical mail). While I was waiting, I saw plenty of people park quickly to do a fast chore inside the post office. Having a post office as a non-stand alone, as part of a strip mall, definitely does not remind me of my youth...but have to admit, it is efficient.

Always slow, unfriendly, long lines, too small. If ai could give no stars in would. Avoid going…read morehere