Basic UPS store. Easy drop off. The staff is very nice and very helpful here. Great for returns…read moreetc. Faster than other drop offs

We had an abundance of last minute varying printing requests for our wedding and everything turned…read moreout amazing. Akshay and the entire staff were incredibly friendly, professional, and went ABOVE AND BEYOND to make our experience as painless as possible. Amazing service and I highly recommend. We look forward to using this store again!

These guys did an excellent job! Bert was the one I worked with to organize the move, and Jackson…read more was the mover the day of the move. They are professional, thorough and fast. This is the third time I have used Optimum Moving services and once was for my mother. Highly recommend this company for your move.

My move was this year (2026). We worked with Bert for the…read morecoordination. My review stands.

I brought in some large paintings to be shipped. They couldn't tell me how much it would be until…read morethey were wrapped and weighed, so I left them there and came back an hour later (he said come back in 15, but I gave them an hour). They still weren't done. I was told he was too busy to do it today, and could do it tomorrow. I would have to leave them there, but not know what it cost until after he boxed it. Of course I said no and said I have to use someone else. He said OK and helped me leave with the paintings and said have a nice day. I've used this place before, and they do a decent job, but it takes entirely too long to finish a transaction and they don't really care if they have your business or not. They supposedly do picture restorations and I have several pictures I am restoring, but I will take my business to the camera store in Midland Park. I will also take my shipping needs somewhere else. It was a total waste of my time today. There are too many businesses in the area who actually want your business so why spend all of this time with a business that is mismanaged.

Disappointed. They sell their rental items as if new and call you a liar if you call them out on…read moreit. I've been ordering from this company for many years. Although we had issues before, we were able to work them out. They just don't care about their customers anymore. They now rent linen as well sell them. Which, is not a problem. Unless, they try to pass it off as new. I order 2 cases of a certain size tablecloth that I paid up front as a purchase for NEW not used items. Being in the linen service industry for well over 30 years and having knowledge of fabrics and threads. I can tell when something has been washed or used to be clearer. I received my order 2 days before I need to send to my client. As my production department is inspecting items. They noticed there was a pronounce crease right in the center of each one of the cloths so further inspection was made and they were DIRTY! Not a little dirt from dragging fabric as they are sewn dirty. NO! These are food stains that did not come off after a wash. The edges were worn off with lint on threads on the merrow. I call Stella in customer service and she tells me that since the linen came from China. The crease in the middle is made because the fabric is not big enough so they have to fold it? That made no sense. She probably thought I meant seam. If anything, there would be a fold because the fabric is too big. I say "Okay. what about the stains and the worn-out edges?" She said "We would NEVER send anything like that" and requested for me to send her pictures and she would checked with manager. So she came back with a 10% discount. I am not looking for a discount Stella! I need to you to replace the linen with what I promised my client. What I paid for and was supposed get in the first place. There was not enough time to have them replaced so told them I would send them back after my clients event. They were used anyway. She said she would check with Roger and some other name she gave me. Who are the owners of the company and get back to me. Her words when she called me backs? No. I'm sorry she emailed me. Not called me. Well, here are the emails. So unprofessional good thing there are other companies to get linen from. By the way. I'm still waiting for my check of the 25% discount. Please avoid the stress and stay away from this company. They will do nothing to rectify their mistakes. 1st email after my conversation with Stella. Hello, Here are pictures of the imperfections on the Duchess Satin in Ice Pink we received yesterday afternoon. To my surprise, this is what I found on all linen. These are not NEW linens. You sent me used items and charged me as if they were new. I'm just surprised. I know fabric and these are washed, used, snagged and dirty linens. In any case. I have to use these for my client. We are delivering to her tomorrow and will not get them back until next Wednesday. But I expect this to be rectified on your end. I promised her new linen and this is not it. Please send me the new linen that I was supposed to get in the first place and I paid for. Please also send me return labels for the ones I have now so I can return them back to you next week. As you can see the first image show the edging has been rubbed on several times. That is not new sewing. The rest of the images show snags, stains and 1 had a sticker on it that once we removed it, glue residue was left on that spot. Gloria Stella's response- Good Morning Gloria When I spoke to you yesterday, I clarified that these tablecloths are not used, we would never send our customer used tablecloths as you mentioned. Unfortunately you do not give us the opportunity to see the tablecloths and personally inspect what you are mentioned in this email. Because you are going to use them, you cannot return them; we can only offer you a 10% discount. Another option would be you will send the tablecloths only to change the merrow thread. Thanks I called her after I read above and told her I was not looking for a distount and not to isult me. I was furious and I have to say I was loud. But after she check with Roger this is what I got... Gloria I'm very sorry but the only thing we can do at this point is offer you a 25% discount. As I told you before, if you want, send them and we will change the merrow thread. Thanks Stella This is my last email to Ultimate Text Wow Stella, Change the merrow? The problem is you being dishonest in sending out linen out of your rental inventory and charging it as new! What about the stains and snags Stella? But. Okay. Just send me a check for the credit. I will do everything in my power to not order from you again. Not only are you calling me a liar but the way you handle your mistakes very unprofessionally. Now I understand all your negative reviews. We all make mistakes and that is not the problem here. The problem is your insults. You would NEVER send anything like that? PLEASE! You people need to own up to your mistak

To say that they have horrible customer service is incorrect- they have…read more NO CUSTOMER SERVICE- ZERO!!! I purchased my item thru Walmart, It arrived in a plain piece of plastic with a piece of scotch tape- no marking of any kind making it impossible for me to attempt to return to the store. I have been attempting to contact this company since the day I received my order, no response. Walmart also sent them a msg- no response. So unless you are 100% certain that you want to keep what you buy from here- no matter what- STAY AWAY--DO NOT PURCHASE FROM THIS COMPANY!! It is inexcusable to not even as much as send a reply. Their policy is 30 day return after day of delivery- isn't that convenient that they refuse to contact you?? Also there is no place on the site to write a review... Wonder why that is??? Bet I know! I will never purchase from this company again- and I strongly encourage others to join me as I look elsewhere for my products.

Dropped off a package that was an online store return. The box was sealed and ready to ship. The…read morestore provided a return shipping label so there was no charge. The employee or owner at the front counter said that she would take care of it. That was more than two weeks ago and the online store says they never received the return. There is no tracking information on the return label they provided. In other words, the package was never shipped. What happened to this package?

Store worker refused to wear mask and was confrontational when I requested they wear a mask…read more Unprofessional and inconsiderate in the midst of a pandemic.

I was having a tough day and it's been a while since I had to ship something of importance.. lily…read morenoticed that, and helped me during a stressful time to get my envelope sent. Place was clean, she was helpful just a great experience. Having a small business is tough. So I try to give great feedback and recognition when necessary! Highly recommend!

The woman at the counter was very helpful. she helped pack my boxes and ship my items without…read moreworry. will definitely be back.

They need to change the UPS hours. It doesn't open until 12PM, but when I called at 12:15, she was…read moreon was on her way from NYC...she wouldn't be there before 1:15 if then. There were three people waiting and left when I told them it would be a least an hour. One man was standing there with a young son. There is a sign on the door saying they wouldn't be there today until noon. But the sign is there everyday when the website says 9-8. The second time I went there in two days.

I would give them a 10/10 if I could. The staff are always very friendly and helpful. Everything…read moreis so easy. For shipping, they give you the best options to make a decision for your needs and pocketbook. Provide a Scanable QR code for USPS and you are good to go.

this place is like the Home Depot of technology. They have great prices. I like the fact that I can…read moreorder online and pick up the at the Internet pick up window.

I have mixed feelings about Micro Center. On one hand, they originally built this computer for me…read moreand did a great job, and their retail store has an incredible selection of parts. However, I will never trust their service/diagnostics department again.My PC stopped working, and their tech department diagnosed it as a bad motherboard. I bought a replacement motherboard from them and had an outside shop (Computer Doctor) install it. When it still wouldn't work, the independent shop correctly analyzed that the processor (CPU) was the actual issue.Since Micro Center told me I had free follow-up diagnostics, I brought the PC back to give them a second chance. Incredibly, they missed the processor issue again, argued with me, and claimed the brand-new replacement motherboard we just bought from them was also defective.I rejected their diagnosis, took my computer back, and bought a new processor elsewhere. The independent shop put the new CPU in, and it works perfectly. Micro Center completely failed me on the diagnostic side, quoted me on the very high end for the repair cost, and wasted my time arguing instead of properly testing the hardware. It was the processor all along. Go to Micro Center to buy your parts or have a system built, but go elsewhere if you need a repair or a correct diagnosis.

Absolutely one of the easiest experiences from start to finish I've had in my 9 years in NYC. I got…read morea quote, booked and he showed up. He was timely, kind and accommodating. And he even texted me a picture when the delivery was done. I will be using Deondre again for my small business courier needs. He's a sweetheart with GREAT RATES and even better at communication. 10/10.

Deondre W., owner of In Da Clutch, was early-morning (before 8:30) responsive to my plight, when…read moreother courier services were not--In Da Clutch was the third company I tried to reach. I'd left my work laptop at the office and was about to work remotely for 5 days ... going all the way there and back (a 4+ hour round trip) was out of the question. Deondre knew the location ("we deliver there all the time") and gave me an instant quote that was very reasonable. When the driver who picked up my laptop was delayed at at appointment, Deondre picked up the ball and retrieved my laptop and brought it to me. He is personable, communicative and just a nice person. I will definitely spread the word. RELIABLE. That's the word. Thanks, D! P.S. Get payment method settled before completing the booking. We initially agreed on cash to the driver, then D later said I could Zelle. Both are fine, but I'd already trotted off to the ATM to ensure I had enough cash. No harm done, but knowing Zelle was acceptable would have saved that trip (I needed the mini-walk, anyway!).