Since 10/21, I've tried to get an online issue (tried to purchase some stamps, but it was Declined…read more Yet, my CC was Charged for them (cussing) . So, after renting the Minivan, I stopped here, I hoped of getting the issue resolved in person. But, alas, and as honestly expected, the clerk was unable to do anything about it. So, I will have to call them and complain. However, I did buy a book of stamps anyway, as I was completely out of them.

Will not answer the phone. It rings until I am cut off no matter how many times I dial the number…read more I continue to get the wrong mail. I live on the street horizontally from the address that I continue to get. In my mailbox there are 2 pieces of mail that belong to the other family. I am still looking for a parcel that has been missing for several weeks. Personally, I like Kim, my carrier. However, someone can not READ the different street names. She blames the substitute. Surely, reading is a requirement of a mail employee.

Adhere to the business hours posted. This is the second time I came here during business hours and…read morethey are closed.

Update 11/28/25, 5:50pm: If I knew this video would play to the end, I would upload it and let…read morey'all see how these folks, more so weekend people now, throw packages down. Good thing my glass item was inside a bubble tube as I call it. I don't know where they get these unprofessional folks from. I heard it hit the garage when it was dropped. Wouldn't even bother to put it by the door. She was too busy running her mouth on that phone. Please do better. But my regular weekly folks are doing so much better!! The thank you sign in my box is for them.

I want to highlight a very special postwoman/lady name Mrs. Charlie Jackson who drives truck # 32…read more I moved her from Alaska about two years ago back and forth, changed my address a few times. That can be confusing. I went from one unit to another, same complex apartment though. Every time she made sure, I had my mail even when it went to the wrong apartment by other reps. She provides outstanding customer service by going above and beyond what's expected, consistently. I have NEVER in my 50 plus years receive stellar service she provides. The mail flow is definitely off when she doesn't work. Mrs. Jackson carries the biggest and friendliest smile like every time you see her even in extreme weather conditions when it's very hot or very cold. Our mail never gets mixed up when she is on duty. The holiday seasons makes me nervous as theft increases but when she is working it's never been an issue. She pays close attention to details and knows her customers. This is useful when our mail gets mixed up when she is off. The way she goes up and down these stairs is also impressive. Before I moved back to Alaska, I wanted to say thank you ma'am for being as amazing as you have been consistently for the past two years of me living here. You absolutely feel like family to us. My kids and I had at one time three different units and she knew them all and aways made sure we had our mail/packages when mixed up. Thank you and you will be greatly missed.

The delivery person is constantly saying that I tell them to hold my package...I have never. It's…read moreso frustrating because I know it's not true and my packages take longer to get to me just because they don't feel like delivering them.

This should be zero stars. I paid extra for Saturday delivery and my package was not delivered, nor…read morewas there any attempt made. Please explain when daily mail delivery will resume in this area, as this level of service is unacceptable. Mail was once reliable--now it's a giant mess.

They claim they attempted to deliver a package even though we were here. Plus I never received my…read moremail for the day. They are holding my package at the post office so I guess I will be picking it up.

OMG! This is the poorly Post Office I have dealt with. I…read morehave send packages that never where delivered. Tow weeks ago I send a package I follow up with the trackers number it's said it's at the post office I to follow up they stated that it was delivered. IT WAS NEVER DELIVERED MY MOM WAS WAITING FOR THE PASS 4 DAYS. IT NEVER WAS DROP OFF. SHAME ON YOU!

Exceptional customer service is becoming harder to find, so when you experience it, it's important…read moreto recognize it! My sister Tiffany and I stopped by this post office in Macon, GA to mail a large number of envelopes, and we were running out of time. JoAnna noticed we were trying to get everything finished and, without hesitation, came over to help us place stamps on our envelopes. She didn't have to do that, but her kindness, patience, and genuine willingness to help meant more than she probably realizes. She was so selfless, understanding, cheerful, and caring. She truly went above and beyond to make sure we got everything mailed on time, and we are incredibly grateful. It's rare to see someone step in with such a positive attitude simply because they want to help another person. I'd also like to recognize her colleague who assisted me while I purchased the stamps. She greeted me with a warm smile, was friendly, pleasant, and professional, and made the entire experience enjoyable from start to finish. Thank you both for reminding us what outstanding customer service looks like. JoAnna, your kindness did not go unnoticed, and you made our day! Macon is fortunate to have such caring employees serving the community. Five stars all the way!

A certified letter was sent to Jones County Superior Court in Gray GA from the Bibb Superior Court…read morein Macon GA on 2/5/26. On 2/17/26 it stated "Moved Left No Address." How did the Post Office in Gray GA move and the Court House due to both addresses are on the certfied letter. Called the 800 number today (3/24/26) was of no assistance becasue I could not speak to a customer service rep. but it was of no assistance. However, it stated delivery is taking longer than expected but as of 2/18/26 according to your Confirm Delivery it states the envelope is still at your Gainesville FL distribution Center. This is a very critical issue due to Jones County cannot move forward until they receive the envelope. It is now almost 3/5/26.

First off, I can't leave no stars or give them a half a star because they are about a half ass…read moreorganization. I've had two different congressional appointments to discuss with United States Postal Service, and why I can't get my new built & purchased house address activated and delivered. I talked to Congressman Allen's aid she forwarded my complaint about times, ended up on the desk of a woman named Pamela (706) 562-1882 Who handles the Georgia congressional Complaints. She called me 4:30 PM on a Friday and we talked. She said she would do an investigation and get back with me and She called back 19 minutes later left a voicemail that I'd have to get the cluster mailbox or pay for a PO Box and I still couldn't get certain packages delivered the end! Well state past 12 years ago a stupid law that new divisions and subdivisions have to have a cluster mailbox. It makes sense that way the postman just goes to the box and deliver all the mail and the people come and pick it up it saves fuel But there should be exclusions in there because I'm one house one they have to drive by it every day to directions when they're delivering mail to other houses that were put in for the law, but this uneducated woman said no not once, but twice, even though I had all the evidence proving that the address was made available to her post office, three years prior to the law changed! So to activate my house address I have to spend out of pocket funds for the cluster mailbox they cost $2,700 on low end just outside of town the other 7 plots on my street are nature and for sale by owner & he isn't building any more houses It's not a neighborhood because the streets only connect from the highway one way in one way out. She tried to say that it was a subdivision, wrong again you have to have a Home Division before you could have a subdivision so her lack of education and experience is being shown once again! These are the uneducated people, United States Post Pffice likes to hire and that's why they're always in US Congressional Hearings making excuses for All the stupid rules and decisions they come up with. I literally think They get together for a group function and play a game of polish darts vs playing polish archery it's safer and that decides how they waste taxpayers dollars! This truly is just another leaching Government Agency for your annual taxes should be called "anal taxes for dealing with these assholes!" Are used to believe in being nice and respectful, but after dealing with this group of idiots out of Augusta, I'm retired and they don't deserve my respect they are ran by machine and operated by brainless minions and Peons and I can't tell you who the woman I talk to which one she is but I really won't be volunteer or gift any of my tax dollars, especially if she refuses too do the one thing the USPS Government Organization is Designed to do, deliver my mail!

This is a smaller post office; however, the staff is very polite & professional. It's helpful that…read morethey're very efficient too and if there's no complicated shipping customers ahead of you, yr generally in & out within 15 min. Best advice is to be prepared when going, so you don't hold everyone else up, or at least go online to get yr questions answered before hand. I bought a book of stamps & hope everyone continues to support USPS in all that they do for everyone, without any extra accolades, they do the best that they can to get us our mail thru all of the craziness going on. God Bless, Stay Safe & Healthy

The postal people have a busy job and do a good job of keeping the mail sorted and delivered…read moresafely. Great work our community heros!

Super kind friendly ppl. Live my USPS Just wish the price of shipping would go down!! Yikes!read more

On Sept 6th purchased a Certified Mail Letter to ATL and the post office removed the label, kept…read morethe letter for a week and returned it on 9/12. NOW I get to pay again????