Update 11/28/25, 5:50pm: If I knew this video would play to the end, I would upload it and let…read morey'all see how these folks, more so weekend people now, throw packages down. Good thing my glass item was inside a bubble tube as I call it. I don't know where they get these unprofessional folks from. I heard it hit the garage when it was dropped. Wouldn't even bother to put it by the door. She was too busy running her mouth on that phone. Please do better. But my regular weekly folks are doing so much better!! The thank you sign in my box is for them.

I want to highlight a very special postwoman/lady name Mrs. Charlie Jackson who drives truck # 32…read more I moved her from Alaska about two years ago back and forth, changed my address a few times. That can be confusing. I went from one unit to another, same complex apartment though. Every time she made sure, I had my mail even when it went to the wrong apartment by other reps. She provides outstanding customer service by going above and beyond what's expected, consistently. I have NEVER in my 50 plus years receive stellar service she provides. The mail flow is definitely off when she doesn't work. Mrs. Jackson carries the biggest and friendliest smile like every time you see her even in extreme weather conditions when it's very hot or very cold. Our mail never gets mixed up when she is on duty. The holiday seasons makes me nervous as theft increases but when she is working it's never been an issue. She pays close attention to details and knows her customers. This is useful when our mail gets mixed up when she is off. The way she goes up and down these stairs is also impressive. Before I moved back to Alaska, I wanted to say thank you ma'am for being as amazing as you have been consistently for the past two years of me living here. You absolutely feel like family to us. My kids and I had at one time three different units and she knew them all and aways made sure we had our mail/packages when mixed up. Thank you and you will be greatly missed.

The postal people have a busy job and do a good job of keeping the mail sorted and delivered…read moresafely. Great work our community heros!

Super kind friendly ppl. Live my USPS Just wish the price of shipping would go down!! Yikes!read more

Please hire more people. I came here on a Saturday about 45 minutes to closing and it was one…read morelittle lady by herself working a the line was long . I got half of what I needed done plus the clerk was helpful with information as well

Going to the post office Sometimes you never know what will…read morehappen And 99 percent of the time... We know that we are either mailing Or receiving something... Walking into this post office I instantly noticed the convenient automated stalls To process mail and other things.. This is in the lobby area You can also get your mail ready for shipping It's a cool area. Stepping inside the main area with the postal workers I grabbed a spot in line The postal workers Told everyone thank you for being patient This is a very nice touch "Can one of you gentlemen give this lady a hand" The postal lady said. There was and older gentleman And only me I rushed to help lift her heavy box onto the counter Happily doing so.. The postal worker thanked me And the people in the line acknowledged the feat I had no idea I would go to the post office and leave Feeling like a better citizen.. My mail needs were taken care of With excellent customer service And heading to the car in the parking lot The older gentleman stopped me To thank me.. My postal experience was legendary. I highly recommend this post office

The lines are long sometimes, but there is only one post office in Warner Robins now. And they have…read morealways sent someone out to help those just dropping off or picking up a package when they get busy. I don't understand the lost packages comment, as I have sold (shipped) and bought on eBay and do a LOT of other online shopping with the exception of overseas customers, have never had a box lost from me and have not had one not come to me. The Postal service gets a bad rep due to the Federal employee thing, but try to deal with the IRS or social security.... The people at this PO are always nice. And no, I've never worked there. I just think people do try to help as best they can and getting my mail everyday deserves more than one star!

They claim they attempted to deliver a package even though we were here. Plus I never received my…read moremail for the day. They are holding my package at the post office so I guess I will be picking it up.

These guys are awesome. Always courteous,helpful, and informative whether it's printing or shipping.read more

The customer service is always exceptional. The store location is always neat & clean. You can be…read moresure to be engaged in an uplifting conversation while conducting any of your needs, business or peesonal.

I am 73 and have the difficulties that come along with age. One lady and one man who were waiting…read moreon customers were very snippy at moments. I really think this office needs some training in dealing with all human beings.

This is my local post office. It's usually a good experience in terms of friendly workers. However,…read morethe place is very lowly lit and lightly cleaned. The time of day will dictate whether you have a long wait or not. I appreciate that they have a self-service machine in the lobby for you to mail your own packages, which is very helpful when there is a long line. Lately, they no longer display which stamps they have in stock in the display cases. When there is a long line, I like to browse the stamps in the case to help pass the time. It also helps me decide which ones I want to purchase...but now you just have to ask the teller what's in stock and go back and forth with them while they check.

This is the post office I use most often since it's in my city, and while they get the job done,…read morethe customer service could definitely use some work. I understand that postal employees deal with difficult customers every single day. I've worked in customer service myself, so I know how draining that can be. But one thing I've noticed--not just here, but at post offices in several states I've lived in--is that the attitude often carries over to the next customer. A smile, a simple "How are you?" or a friendly tone can make a huge difference. Instead of making customers feel like they're asking a dumb question, use your experience to help them. For example, if someone asks to mail something one way and it's expensive, explain their options. Saying, "If you ship it this way, you'll save a few dollars," is much more helpful than responding in a way that feels impatient or dismissive. Not every employee is this way, and I've met some very kind postal workers over the years. But the overall experience here often feels rushed and unfriendly. My only wish is this: when one difficult customer leaves, don't let that interaction affect the next person in line. Some of us walk in smiling, treating everyone with respect, and we're just hoping for that same energy in return. At the end of the day, we all need the post office, and I appreciate the service they provide. A little kindness on both sides would go a long way.

this place is so fucked up…read more The express I sent from China was about to be returned because I didn't sign in time, but when I went to rebook the delivery, it showed that my address could not be delivered. I went to the post office there to ask the staff, and their attitude was outrageously bad, as if I had provoked them somewhere. But in fact, I came here for the first time. I didn't quarrel with them, but they refused to give me my package to the grounds that they could not prove the identity of the recipient. Although I had provided my identity, my package showed that it was going to be returned to the sender, but after 10 days, my package status has not been updated. I called them and they couldn't find my package. Now I don't know where my package is, whether it has been lost or stuck in any process. What I want to say is that you employees working in USPS must do your best to make things difficult for others. You really should go to hell. To be honest, it's cheaper for you to go to hell. You should be hit by cars, shot to death, and bitten to death by wild dogs. You don't deserve to live in this world. I hope that one day someone will kill you all because of your arrogance. At that time, you will know what retribution is.

Since 10/21, I've tried to get an online issue (tried to purchase some stamps, but it was Declined…read more Yet, my CC was Charged for them (cussing) . So, after renting the Minivan, I stopped here, I hoped of getting the issue resolved in person. But, alas, and as honestly expected, the clerk was unable to do anything about it. So, I will have to call them and complain. However, I did buy a book of stamps anyway, as I was completely out of them.

Expected a delivery on 8/21. Received a notice on 8/20 that said "We could not access the delivery…read morelocation to deliver your package at 2:20 pm on August 20, 2026 in MILLEDGEVILLE, GA 31061. We will redeliver on the next delivery day. No action needed." Mind you, this is a very well known business in Milledgeville, with not one, but two delivery locations of which USPS delivers to every single day, Monday-Friday. How could you not access the delivery location? We are in dire need of the products to be delivered to meet a schedule, and today, 8/21, the package still has not been delivered. I called the 800 number and held for an ungodly amount of time. I've called the Milledgeville office 7 times and no one will answer the phone. I am highly perturbed at the lack of service from our post office. Maybe I should apply for Post Master, as I can't find any information on who that is either.

I've been at this post office several times. I needed to mail something off and decided to stop…read morehere. The employees are really friendly here. If I'm in the area, I'll be back.

Terrible Terrible experience: We set up an appointment this…read morepast Saturday for passports, we got there early, and as we went to the window the, person there not only informed us that the person we were suppose to be seeing, and the only one to handle passports at this location not only called out, but Was clear to mention how unreliable she was, and also warned us that more than likely if we came back it would more than likely happen again and recommended that we go to the probate court to get our passports taken care of. And we wonder why the United States postal service has the problems it does!!