we are using the Chester ups multiple times for handling the returns for Amazon and others. The…read morestaffs are alway polite and helpful.

Wow Wow. I am sorry I did not ask the young guy his name…read more Today is Wednesday, and I went to the UPS store around 6:45 p.m. This message is for you, young guy. I hope you read the message. And I am sorry to make it public. This is also for the UPS manager, so he knows what's happening in the store. Young man, you should take a course in customer service. YOU NEED IT! If someone asks you How are you? You respond by saying...good, well, great, or bad or whatever, but you respond. Also, you didn't even want to talk or help me; well! You tried to help me a little bit but with a bad attitude. I usually see the good in people, and you probably had a bad day today and didn't want to talk or help. Things like that happen, but when you work with customers, you should always try to be at least polite. Thanks for understanding.

Ray was WAYYYY HELPFUL TODAY!!!!! He made today a success! I…read morewould have left the store without getting anything done. Thank you for help with returns today!

Was in on May 6th in Hackettstown at about 3pm and the older woman at check out handling Amazon…read morereturns was obviously upset that she had to do so. Super rude to me since I did not know the process. I thought it was me. After I went back to my car to get my phone to show the QR that would be clearer than the paper work I had I got in line behind another return. She was just as rude to him! Luckily, by the time I got to the front of the short line someone else stepped in and helped me since she abandoned the station and went to checking out people that were buying things(understandable). The funny thing is just before the younger co-worker helped out she was rude to him as well. She needs to go!

Aaleyah took time to make sure everything was boxed up correctly. I couldn't have done this without…read moreher help! This place is wayyy better than anywhere else I've shipped from.

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