I was in and out, the lady who helped me was super nice, i don't understand these negative…read morecomments, just looks like slander from immature people

Majority of packages either don't get delivered on time or you have to go pick them up at the…read moreoffice because the drivers are incapable of pressing a quick button that says deliveries if they can't get into the door period instead of using a tiny bit of brain power to open the door they use no effort and don't do their jobs. Even the most obscure delivering services have been able to deliver my packages on time but the USPS seems to struggle in a way that I cannot comprehend.

This is the Pelham NY Post Office, The people at the counter here are nice. They know all the…read moreregulars and great them with a smile. Its a small town and most mail deliveries are done by the mail man who walks his route. However there is a huge problem with the truck driven package delivery system which is nothing short of what you might expect from a third world country. Two weeks ago a package was not even attempted to be delivered to me. No note, no delivery.. they just returned it to sender. I try to work around this by telling people to never send me anything USPS and to use UPS or Fed X.. anyone else ! Unfortunately some venders have contracts with USPS and I have no choice. Just now I have been waiting for a very important package that deals with my business that was marked for "signature required". I had the USPS tracking number so I could track it. After waiting 48 hours the tracking program records " attempted delivery". My whole family was home waiting so there is no way they attempted delivery. If they did attempt they did not leave a note. I don't know if its the problem with the USPS system or just this local post office. I hope this post office can sort out their problems and get ride of whoever is at the root of this problem. Under normal circumstances I would just say " so what, its just a package", a pair of shoes or a CD can wait. But when it effects my business I take it personal.

I stumbled upon this place when they relocated the Pelham Post Office. The staff are extremely…read morefriendly and helpful! The interior is very warm and welcoming. I highly recommend this as an alternative to the post office.

This is my go-to post office. Very friendly staff. Quick in and out- there is seldom a queue. Good…read morecollection of greeting cards. I wish they would carry a larger variety of stamps.

Somehow they always deliver my packages to the wrong address. Very frustrating as staff should…read moreverify the house number before leaving a package at someone else's door.

The incompetence and indifference to customers at the post office is breathtaking. One female…read moreclerk in particular is not just stupid, but outright hostile (a truly bad combination). The supervisor is not interested in doing his job; he pointedly kept me waiting for 20 minutes in an empty post office regarding a lost package (one of many over the years), and offered no help. From time to time over the years there have been friendly and helpful staff members, who never stay there for very long. The Bronxville Post Office is a disgrace.

I am shocked that it took 2 whole month for my package to leave the post office. It was scanned but…read morenever updated until two months later! I'm never shipping out anything from this branch. Shame on Bronxxville branch! I have shipped out from this branch and its always late! Go somewhere else or USPS needs to fire everyone in this branch.

I don't expect the best customer experience- it's a post office after all. But there is a female…read morestaff here is that is RUDE and mean. I've seen her be short and rude to an old lady who was asking questions. But she's has just gotten worse with the attitude. Yesterday, I came in with packages and when it was turn , tapped the weighing scale. I didn't know she was telling me to put the package so she was annoyed. (I didn't I'm even know she was ready to help me) then when she was weighing my envelopes( I had a few)she'd flick to me when she was done with each. So many reviews complaining about this lady but nothing has changed. I won't be coming back to this PO again but maybe that's what the staff wants- no work!

I came in @ 1:50pm on Saturday 11/14/20 to drop off a package that already had a shipping label on…read moreit. I picked this location because I was around the area and it had a later closing time (8am-4pm) than other post offices (mostly closed or 2pm closing time). There was only 1 customer in the lobby (max of 2 people) and she was already coming out, no lines anywhere. It was very clean and organized inside, pleasant atmosphere. I was greeted right away and I asked if I can drop it off with him as is or if I needed anything else. He said I didn't have to unless I wanted a receipt. I said 'Sure, why not?' and asked if the tracking number is on it. He confirmed it was and also underlined it for me on it. I didn't catch his name but he was very quick and polite(on the receipt is says 'clerk: 11'). Awesome experience (only took about 2 minutes total!) thank you! =]

Nice location and good sized Post Office........but it's still the Post Office…read more I work a reasonable distance from here, so there are times for convenience only, I come here during my lunch hours to handle my mail business. The place is pretty sizable inside - good for the weird customers who often wander around aimlessly. Depending on the time or day you come, there could be a line and at times, the line can be very slow moving. The workers are a little more animated than other Postal workers, so mostly it's the customers who either ask the dumbest questions or decide to handle a year's worth of their Post Office needs in one sitting that causes the lines to move slow. It's a hit or a miss really, because there have been times I walk right in and wait under a minute for help. Other times, you could be on line for over a half hour. Most of the employees here are friendly and efficient, but there are some who look like they're about to go postal. They love trying to get customers to use the self serve machine, but it's not my cup of tea though easy. It's debit only and will work for most small packages. Since there are always lines, how about more than 2 workers at the counter instead? When an inept uses the self serve machine, they can be there for a lot longer than the whole line wait time is. There is a decent assortment of forms and free boxes available for customers. The form area can sometimes lack what you need or just be a mess in general (customer's can be selfish slobs here). Those free flat rate boxes are always stocked well. There is no parking lot for customers (the one behind the building is for their employees or trucks), so you need to try your luck on the street. On the right side of the building, there are time limit spots (Huguenot Street) otherwise be prepared to pay the meters on the other surrounding blocks. Really, in all honesty, I've mailed out packages from this Post Office and other locations quite frequently - I'm not sure what it is, but the packages from this branch always seem to be sorted and out of this location must faster than anywhere else. All in all, I prefer this location to the ones near me and this really isn't a bad Post Office.

I received this package in a "We Care" bag that was obviously ripped open after being in…read moreIndianapolis for well over a week. Do you think they would have looked into their workers to see who stole the item that was in that package? No such luck!!!

Mount Vernon Postal service sucks!! That's putting it mildly. I have been missing mail. The Post…read moreoffice needs a overhaul!!

Very poor customer service and no regard for time. There's only one person working currently at…read more4:00 on a wednesday afternoon. Her attitude is very poor, she uses sarcasm and a very annoyed tone. She was also on her cellphone taking a personal call.

When I went to this post office, they were super nice. I decided to go here as opposed to my local…read morepost office because of the location and the hours. I had to send a package right before I started traveling and this allowed me to do it. In the city, the clerks are normally terrible with their customer service but at this location, they were so helpful and I ended up being able to mail all of the items I had to mail !

Mt Vernon postal workers are great if all you need are stamps. Horrible customer service with rude…read moreand arrogant staff and supervisors who do not follow the rules of the US Postal Service. Missing mail with zero accountability and behave like they have no training at all. It's such a disgrace and disservice to this town. We need to start speaking up and STOP Postal workers from playing God with our mail! ACCOUNTABILITY NOW!!!!!!!!!!!!!

By far the worse place ever. Never on time, the site opens whenever their employees want to…read moreopen--nasty attitude and unprofessional. The USPS can do better

I have to say that this post office is the worst establishment I have ever walked into. Not only…read moreis it dirty, old and smelly but the service sucks and the attitude of the employees are horrific. To be clear there are two women that frequent the front desk; one of them is nice (and has been helpful) and one has a super nasty attitude and should be fired immediately. I won't label them like I would like to since I am a proud feminist so let's just say that there is one with long hair and one with short hair- the one with the short hair is the nasty one, she has the nastiest attitude of anyone working in customer service I have ever been in contact with in my 51 years. She was so rude to me yesterday that it was upsetting, and I wonder how she makes other people feel like the old people I have witnessed her being nasty to also. I want to bring my business to Bronxville but I pay my taxes in Mount Vernon and its convenient for me. Plus I will not let some miserable POS run me out of my own post office. I will run her out, trust me.