Returned an Amazon order and shipped another item. The staff are always fast and efficient. Very…read morefriendly too. Today, I realized I left something out of my Amazon return and the man behind the counter found it quickly and put the missing part in the bag for me. Thank you!!!!

I first reviewed this business in 2016 and I've continued to come here since that time for reasons…read moreother than the extremely friendly customer service this location provides. Most of my visits here I admit is out of convenience since they do Amazon returns, this service has hopefully help sustain their business although I don't know what that revenue model looks like. My most recent visit was to complete a Amazon return - there were a number of customers ahead of me but this location is always staffed sufficiently so it's never more than a few minutes before you're standing at the counter to complete your transaction no matter what it is. I try to be prepared so my package is boxed and taped securely with all prior labels removed or blacked out and my QR Code provided by Amazon is ready to scan. It a very easy and efficient process and free of charge. These guys are awesome so I know I'll be returning again and again...

I love this Post Office! I've had a P.O.Box here for years. I originally got it when I lived in…read moreOrange City before buying property in Deltona. Over the years I've found that no matter who's working behind the counter they have always made me feel welcome. Customer Service is always above and beyond. As far as cleanliness the place is always immaculate.

Went here today for the first time. This is not a busy area, so even though it was noon, there was…read moreno line and no wait. Two employees were there and Priscilla was the one who took my package. She was polite, answered all of my questions and wished me a great day. No complaints here!

This branch is one of the busiest post offices in the area. The staff is friendly and they offer…read morethe Passport service at this location also. If you have a PO Box, the mail is always delivered by 10am (which is great). The Automated Postal Center is one of the best features at this location, since, a majority of the time the lines are really long for the tellers. They also have a variety of shipping supplies that you can purchase or that they offer for free.

Stealing and losing people's mail at this post office it should be investigated checks in the mail…read morewind up disappearing even though they were showed on informed delivery they also made a mistake of getting rid of the i didnt recieve this mailpiece checkbox why

Moses made me feel extremely uncomfortable. Odd guy, our interaction raised some very serious…read moreconcerns for me. It will 100% be deterring me to utilize a different USPS, if any. Stay safe and alert going to this location -- Ladies especially.

Very helpful and very quick. Staff was polite and accommodating. Plenty of parking available.read more

Such the cutest little post office. It's so quick and easy to get in and out of. It's great to have…read moresuch a small and friendly place to go to. Great place to drop off letters and packages.

This USPS office is close by and very convenient, the staff here works hard, rarely do I walk in…read moreand there isn't a few customers in line no matter how efficient the operation runs there can be a wait. I use this location often mostly to ship eBay items and although I feel the USPS shipping cost are ridiculous this isn't the fault of the staff and they do always try and provide options to save me money when possible and they never fail to provide a tracking receipt and thank me for stopping in. The concept of having mail service still operating like it has since its inception seems to be archaic and wasteful so I feel it should be privatized but that's another conversation. In my opinion anytime a business of any type operates without accountability and has unlimited funding this is what it looks like, I can't think of a better example of a failed system but today still necessary. Well I'll continue to come here short term but there are other options...

Good service, staff is very helpful. I would like to have a do it yourself mail machine, to help…read morewith waiting

Great staff and a pleasure to visit this Post Office. All questions answered accurately and with a…read moresmile.

I requested change of address in March 2025, moved out of state. To date, September 2025, I have…read morenot received even one piece of mail forwarded to me. NOT ONE, and I've had several notices that mail was delivered to the old address in DeBary. I lived there for 3 years and received mail for not 1 past resident but up to 7 past residents. What makes the process of forwarding mail, when all the paperwork was filled out and submitted, so difficult? Poor, poor, poor service.

Kevin at the USPS office was amazing! He ensured that we got our package sent and provided all that…read morewe needed. This will be my go to spot for all my package needs

The family and I stopped in to this post office because once again the store in downtown Sanford…read morewas packed full with a line outside the door. We were doing some shopping in the Lake Mary area and decided to try the Monroe office since it was on our way. The building is a decent size; however, the reception area where you weigh packages and pay the USPS staff members is very small; only enough room for two to three customers max. A bit weird but it got the job done. Fortunately for us when we are arrived we were the only customers here. Shortly after our arrival, about four more customers came in but had to lineup in the foyer just outside the doorway/entrance to the reception. My mom had two ship two packages to NY. I don't remember the exact weight of the boxes but it cost around $60. A bit pricey, but still cheaper than adding an additional piece of luggage to her flight home. Staff here were very pleasant and we were in and out and no time. Overall the store is clean, organized, and is a great alternative when the downtown Sanford post office is in the weeds.

They should should shut this post office down it's always at least a week my mail set's in my…read moremailbox and when I call this location I can never get anyone to answer the phone this office doesn't even deserve the one star that I gave them .

This is a great Post Office operated by a great staff, I've been coming to this location for years…read moreand it seem the staff is still the same as it was since I first walked through the doors. It can get a little busy and be a little slow at times but that's mostly in part to the hometown service you'll receive here. It quite entertaining at times watching the interaction between the customers and the postal workers as they greet each other and discuss last night's dinner, Aunt Betsy's recovery or the final episode of their favorite television show. It's rare that I've seen anyone standing in line get all hot and bother since they likely will continue the conversation once the person in front of them has completed their transaction. You can count on them to always ask if you need stamps or need a receipt it just doesn't get much better than this when it comes to mailing a letter or dropping off a parcel...