The customer service was very poor, the 2 ladies there did not greet people and, were very…read moreunpleasant! I will not be going to this location anymore. They looked unhappy to be at work and tried to make it seem like I had an issue. This was the morning/afternoon shift.

I came in this morning to make some copies and was helped by Ashley; she was very rude. They really…read moreought to be a bit friendlier.

I had the best experience getting a mailbox here! Steve was beyond helpful and took the time to…read moreanswer all of my questions. He made me feel so comfortable with the whole process and provided top-tier customer service. If you're looking for a secure spot for your mail and packages in Lakewood, this is the spot.. kudos to Steve

First time stopping by and unfortunately was disappointed to hear he already "closed the register"…read more~4 minutes before closing time and asked me to come back tomorrow instead. I know I should have made it in earlier because he certainly deserves to go home on time! But, a little odd to close up shop before published closing time while still having the "open" sign displayed at the entrance. He was perfectly kind and professional nonetheless.

Just snooty and not helpful. If you don't fit the mold of grandma sending a package they don't want…read moreto help you and ignore you. The prices for everything are we're just too high to justify bad service. I want to buy local, but when Target is cheaper AND more pleasant, I'll go there instead.

Loved this place! Everyone is very friendly here! Great place to mail and print labels .read more

Great customer service. Makes sure your mail gets scanned before being sent out. Pricing is good as…read morewell.

I've been coming here for 11 years. There is not a better place to mail packages , but stamps and…read moreget greeted with a smile. They are glad to see you. You are treated like family. What more could you ask for. I left the post office due to the long wait and poor customer service and angry service people. Thank you The Postal Depot. Keep up the great customer service.

Their service is great. Matthew is very accommodating very helpful. I consider have a friend.read more

Hardest working guy right here. Always a great experience. Love you guys Wouldn't choose…read moreany other place for delivering my CBD bath bombs

Rap music blasting with derogartoy words. Young man acted like he did not see or hear me at the…read morecounter. I ask him to make 1 black/white copy and he quoted $3.00.. When I asked why it was so much, he stated supply and demand, no one in this neighborhood has printers! This is also a FedEx service location, sad. Totally ridiculous, will never go back there.

Had to return a stroller there, process was super easy and staff was so friendly! He didn't mind…read morehelping me grab it from my car, and took care of it from there. Great customer service!

Very impressed by this location. I had occasion to visit the week before Christmas to send a…read morepackage The line was wrapped around the store and nearly out the door when I arrived. I questioned whether or not I should come back but I stayed as I needed this package to go out as soon as possible. The line ended up moving very quickly as even more customers arrived. All three registers were open and the employees were working speedily and diligently to help the customers as quickly as possible. As my turn came I was told my package may not arrive by Christmas as the deadline for that date had passed. However I learned that only two days later my package was received and all was well. Very happy with the staff and the wonderful service I received.

I just found out from customer service that when tracking says they have your package, they don't…read morehave the package. It's a lie. I've been waiting for weeks for my kidney medicine. I'm told it's not coming. I have a kidney infection now because of UPS.

If I could leave negative 10 stars, I would. I've been here several times with service not being…read moregreat. But it's convenient for me so I keep going back. However, after Saturday, I will go out of my way to avoid this place. I work remote and recently changed jobs and needed to return my old equipment. My former employer sent me a very detailed email with QR codes and instructions that state, UPS is to pack the items. When I went in, i was asked repeatedly what was in the box. I listed out verbally and opened the box to show him as well as showed the email checklist. After 10 minutes of repeatedly asking me what was in the box, I was asked to come back on Monday at 10am. Well of course I cannot and will not, I have a job. I gave up and went to the UPS in Casa Linda. There, Jessica helped me start to finish with no questions. I'm not sure if the man here was new or just lazy. Either way, he has no business being in customer service.

I do not recommend this store if Sam, the franchise owner is there. This place is not the same with…read morehim in charge. It was immediately noticeable the disregard he had for me as a customer as soon as I walked through the door. He did not greet me, yet asked, "What do you need?" I told him I needed to fax documents, handed them to him and as he turned around to the machine I asked if I could have a Cover Sheet. He blew his breath in frustration as he turned around and gave me one and then plopped (literally made sure he had enough air time) my documents down on the weight machine. My hand was open to receive the documents, he chose to place them down otherwise. In the middle of me filling out the form I could see and feel his building frustrations so I silently pleaded and asked for help from another employee who was available. THANK YOU JOHNATHAN!! He took my papers with no problem and assisted me with professionalism, generosity and care. Abraham was nice too! Thank you young gentlemen. Sam could learn a LOT from you two when it comes to customer service and professionalism.

Fast friendly service, would recommend coming here for any quick print needs. Personal was very…read moreattentive and helped guide me with any questions I had.

Awesome service and very friendly! I just love this cute little gem in the community. Thank you…read moreguys!! See you soon!

They have really friendly staff that are efficient and quick. It's great to have this mailing…read moreservice close by. I've used them twice and have been pleased.

This place is the best! I live in the area and have been coming here for years. It's incredibly…read morebetter than any Post Office. You can ship UPS, FedEx, USPS, anything! I often come with a QR code to scan for postal labels. Also the fastest place to get anything notarized.