Great local office with wicked friendly, helpful and knowledgeable staff. Their rapport with…read moreindividuals, and the personalized service given to everyone makes me want to go inside and buy stamps, or mail care packages, more than usual.

For some reason every time I am supposed to get an Amazon package on sundays they have a problem…read moredelivering it, says the driveway or front door inaccessible, when nothing has changed since the last time they delivered something during the week. Literally happens every delivery attempted on a Sunday.

We have used this location for drop offs, shredding, and scanning documents. Although at times…read morevery busy, the manager and staff have been professional and friendly, and have acknowledged those waiting. Most of the time, our transactions are quick and easy.

This store is great! The people working there have always been very helpful and friendly. Cathy…read morehelped me today and she was fantastic! I always know I can count on them to do a great job!

This office is a joke - won't answer the phone at all. Have made several attempts to call and…read morewaiting for a little over 3 minutes, I get a busy signal. Also received a notification that a PKG was returned at 9:45 this morning due to "insufficient information" which is interesting since it's now 3:55 in the afternoon and mail person HASN'T EVEN BEEN HERE TODAY!!!!!

Inside the city limits of Redmond, delivery by USPS is not reliable…read more Out for Delivery, Expected Delivery by 8:00pm REDMOND, OR February 21, 2026, 8:37 am 9 hours later... nothing. Every day, for 5 days the delivery date was specified for yesterday, 36 hours ago. Terrible weather these days. 50° plus daily highs all week. Including today's "heat" wave in the depths of a February winter.

Terrebonne USPS sucks!…read more If you want your mail delivered to your address you got better odds with blind pigeons, or possibly tying it to a stray cat. I have the same stray cat show up to my place every day and shred our outdoor patio chairs, seems reliable and consistent. Not a chance in hell though that im gonna get anything delivered to my mailbox with my address in Terrebonne by USPS. I would actually prefer they replace the post office with a giant dumpster, when the truck comes from Portland just load it into the dumpster and we can find it ourselves. We got better odds.

This Post Office provides terrible delivery service. They…read morefrequently lie stating that packages have been delivered. The post office is a deep hole where packages get lost. The only bright part is when you go to the front desk. They are friendly and helpful. But PLEASE give me responsible delivery service. Please find honest and responsible mail carriers.

I love having a downtown Post Office. Very convenient, and the service and friendliness is superb.read more

The gals who work at this post office are amazing. They are very friendly and efficient, even when…read morethere is a long line and I can imagine they are under some stress. Also, they always provide options in terms of cost, packaging, turnaround, insurance for whatever you are delivering. I hope that nothing changes in this post office!

I love quaint and simple post offices in small towns like this. Admittedly, I dread going to the…read morepost office in Indy- there's always a line and it tends to be a stressful and time consuming experience. I stopped by this post office during my visit to pick up some stamps to send cards and postcards. They had an impressive selection of fun stamps and a handful of cards for sake. The lady working behind the counter was helpful and patient. Overall, a positive experience.

Great staff, though a little undermanned. They have really come through for the local communityread more

I am not a fan can never get my mail when its supposed to be there rude people behind the counter…read moreno help always pack out line out the door outages prices for mail po box not happy

Prineville USPS switched to a contract letter carrier (non USPS employee) for my delivery. Instead…read moreof consistent, regular afternoon delivery, now who knows when/if mail gets delivered. I've had stuff delivered after 6pm or sometimes I don't get delivery service at all even when tracking indicates "package out for delivery." Desk staff at the post office itself are always helpful and great, but the delivery service here absolutely sucks.

Go to this UPS store, not the one on Century!! The folks here are efficient, polite and…read moreknowledgeable. They welcome moves to make the line run quickly (setting down prepaid packages for example) and go above and beyond - a young man spent about 10 minutes taking down every large box they had so I could find the perfect fit to ship a saddle without paying a unnecessary penny just a few weeks ago. I never thought I'd put so much thought into a UPS store lol but when you compare it to the train wreck on Century, this store deserves a shoutout.

I went in today to send an Amazon tire back for my son! I needed and Ashley told me to go put my…read morepaperwork in an envelope. I wasn't sure what side went up and one went told me go over there and stick that on the it wasn't in a box. I want to do it wrong because it was an expensive tire. I simply needed help and I said well can you do it and she ripped the envelope my hand abruptly just put it on the tire like I swear my whole life I have never been treated this bad. I rarely get upset because the norm is poor customer service anymore. But I told her this is your job she says no you have to do your own Amazon packages. I said I'm a nurse I wouldn't ask you to give someone a shot for goodness sakes and I asked who her boss was and she says I'm the manager abruptly . I will never go to that store as by the liquor store and Safeway by Franklin ever again ever I called and talked to a lady at the century office and she was very sweet and helpful. I will go there. She said she would be happy to do my Amazon packages! not that I really have very much . I appreciated her kind words very much. True customer service I'm afraid is in the past.

Is the USPS on vacation here in Bend, OR?? Have not had any mail delivery since 12/9/2025. No…read moremail 12/10, no mail 12/11, no mail 12/12 and nothing yet today. They are delivering Amazon packages though! I did catch the USPS out delivering the Amazon packages and he said they were literally dumped with pallets of packages from Amazon. Perhaps Amazon needs to pay a subsidy during the holiday season so the USPS can hire the additional hands needed? Or Amazon should consider a presence here in Bend! This is all affecting the small online business I am attempting to operate here in Bend. I still have 2 packages that were hand carried to the USPS at 97701 on 12/9/2025 and as of 12.13.2025, they have yet to be scanned for tracking by my customers. We have no way of knowing where they are. Customers are paying $5.50 for the USPS service and this is not the service they expect to receive.

Such a refreshing experience for a government office!! The woman helping me at my passport…read moreappointment was so effective and quick! The service all around was great.

This used to be a highly competent professionally run postal service. BUT they have changed…read moreownership. Under new ownership, prices are significantly higher and services are lackluster to borderline inefficient and incompetent. I would not recommend this business to anyone as it is these days and that is based on the lack of quality services in addition to exorbitant price gouging as surcharges. In February I took a flat rate priority mail envelope to this location for mailing. The post office rate a flat rate of $21, but the PC female employee , whose name I didn't get, described as having several facial piercings, short hair perhaps an African American, as I am, lied to me about their rates, she said that the USPO had increased its rates two days earlier and now the rate to mail the envelope to LA, California would cost me $36, reluctantly I mailed the envelope out of necessity. However, three days later I was at the main post office in Bend and inquired from the clerk, if there was a price hike and was assured there had not been. The truth is that the additional $16 was a Postal Connection surcharge at this particular postal connection. At their discretion they added $21 USPO flat rate postal envelope that I mailed. Naturally, I felt angry that I had been lied to, taken advantage of &the victim of a severe price gouge. Furthermore my envelope didn't reach its destination, and I had to file a claim with the post office. On 11/21 I returned to same postal connection to drop off USPO Amazon prepaid return. It turns off the same delay assisted and I told her of the mistake she made, she recalled our encounter and told me it was not her fault that is the price, then finally she admitted it was the surcharge for me using their business versus the USPO she became agitated saying It's not he fault that the rates are what they are! Finally, she admitted there's a new Owner and these are their new prices. While, I was complaining to her then there's a white male, blonde hair employee who was helping an elderly male at the counter in there about said OK we made a mistake, just take the card I was waiting to pay for a greeting card, and just leave! He so rude and obnoxious. I told him I don't want a free card, and I simply left the store. In my haste I neglected to get my receipt for dropping off the Amazon return. Needless to say, I returned to the store mention that the female had given it to me, I assured him she hadn't, although he did not ask her or check/verify. He said "I could just give you the package back cause I can't print out another receipt." I said ok took my package back and left' Bottom line I'm only one of several folks who've been going to this postal connection over the years. However at the point under its new ownership and outrageously unacceptable services, I will never go back! Word to the wise, do NOT use this business if you have something that you want to mail through the post office or UPS. You would do better to go directly the USPO or the UPS across the parking lot by Walmart, The up charge for Postal Connection at 61141 S Highway 97, Bend 97702 is so outrageously overpriced and the customer service is poor & highly unacceptable. M.Disappointed & Dissatisfied

Awesome service! Convenient location and nice to have a full service company for all my postage…read moreneeds.