Highway robbery when they charge $3.00- $7.00 to print a return label! Something that with the cost…read moreof paper and ink might be $1.00 Ridiculous!!! Poor customer service in my eyes.

The UPS store at lamp and lantern Center is outstanding. And the employees that work there are…read morealways friendly and helpful. I also love the fact that they're open on Sundays. Great store great people. I actually go an extra 2 miles to use this UPS store..

The staff here is so friendly you'll just want to hang out and chat. They are always willing to…read morehelp your packages and printing jobs wherever they have to go. When or if something goes wrong, they won't leave you hanging out just shrug and act like it doesn't matter. I try to take all my mailing projects and print projects here first. If they say it can't be done, then I just forget about it! LOL Their prices are fair and they'll give you good quality work. Just being around people who care about what they do and understand the value of prioritizing customer service mates all the difference to me. I truly appreciate their work ethics and dedication to the community they've chosen to serve! Bravo and thank you for your customer service!!!

We receive our mail here rather than post office. Always great service and friendly staff.read more

Getting mail in the mountains is a challenge! Jimmy and team always go above and beyond to make…read moresure we get all of our deliveries. They are super helpful with shipments too always willing to check for delivery times prices and are on top of circumstances here so that our packages get where they belong.

I mailed a package with Just Send It, and the entire experience has been extremely disappointing…read more My package was reported damaged, and while the company opened a claim, I received no meaningful updates. After several trips to the store and a week of silence, I finally got an email asking for details about the package contents. I responded immediately with descriptions and photos -- that was over a month ago, and I have heard nothing since. At this point, I'm out the cost of shipping, and my package and its contents are missing. The store itself is unorganized and cluttered, and when issues arise, their customer service is nonexistent. They do not follow up, communicate, or take responsibility. Strongly do not recommend.

Mike R. at the Front Desk has always been very helpful and kind with me and my family. Very much…read morerespect the professionalism and hard work.

rude kid at the counter. Wouldnt help me pack unbreakable items, wouldn't charge the box and tape…read moreto the account. Just unhelpful. Find another shipping place. The UPS store near city market bend over backward with helpful service.

Gave a call to inquire about mailboxes, and Judith was personable, informative, patient and…read morefriendly. Will continue to review after my first visit.

The service here is so fast and they really enjoy what they do! Last week I brought in an unusual…read morewood basket with a wire handle and other gifts in a too small box. I left everything for them to pack with bubble wrap in the correctly sized box, paid the fee and I was out the door in minutes! Unbelievable! We are very lucky to have this UPS store in Glenwood Springs!

If I could give this UPS Store a 0, that would be generous. I had a shipping label printed and they…read moreprinted it on orange paper. When I asked for it on white, they reluctantly printed another one, but it was just a piece of paper, not an actual adhesive label. Then came the $10.99 roll of tape that looked like something you could buy at the dollar store just so we could tape up a box. The entire experience felt unnecessarily difficult and unfriendly. I have used plenty of UPS Stores and have never had an experience like this. Absolutely the worst UPS Store I have ever been to.

The worst Ups Store I have ever been to. Do not come here if you need a notary. The notary made a…read moremistake and did not fill out the document correctly and made a rookie mistake. Almost jeopardized a real estate closing and I called to get it eradicated by the store and the manger Jon proceeded to tell me it's my fault, yelled at me, and then hung up....

Shows my package was delivered but it was not. Cannot speak to a human at customer service. FedX…read moreSUCKS!!!! I am posting one star because I have too! They don't deserve one!

stated package delivered - no signature required......and in traditional FEDex and UPS style....no…read morepackage found at my door...seriously!! Betting the drivers swindle our packages for personal use. Why is it so difficult to get these drivers to deliver our packages here in Edwards?

This company takes forever to deliver and you have to call them multiple times to get them to…read moreactually deliver. It the one thing they should be good at but they are not. I now tell shipping companies not to hide them for the final part or my deliveries.

This company has no interest in customer service. You will get your delivery when they feel like…read moreit. A week? Two weeks after they receive the product? Vendors who use this company should beware of their very poor attitude and disinterest in the community they "serve".

There were a lot of challenges with shipping a package to this store. I went to pick up the…read morepackage and they were not very service oriented.

FedEx is pretty bad in the Vail Valley. Shipments routinely are delayed while UPS provides great…read moreservice. Avoid using FedEx to ship to the Vail Valley or when shopping anything important from the Vail Valley.

I stopped in to print a PowerPoint presentation, while nearby at a Conference, The three employees…read morepresent did not seem to be focused on service, but more on personal conversation. None of them could assist with the issue I was having. I ended up at another printing business nearby. Not a good experience or use of my time. They were the opposite of this business.

I had the worst experience with Julia, she was immediately rude. The moment I came in she asked me…read morerudely what I wanted. As I was telling her what I needed she proceeded to walk away from me as I was speaking to her. She then stopped working on my order and started talking to her boyfriend or who I assumed was her boyfriend for about 5 minutes. She returned to my order when she finished she basically threw it towards me on the counter. I paid and left as quickly as possible. ​​