The blond lady that works there is very rude and unprofessional. I took a package in there to be…read morescanned and she said she wouldn't do it. She must really hate her job.

What a terrible place. Packages broken, undelivered, scanned at the office and returned to sender…read more Let this business go with a quickness. Id fire everyone there if I was in charge. Need a 0 star option.

I'm killing time by writing this review as I stand in line at this post office for the 2nd time…read morethis week. A few days ago I missed an hour of work to stand in this line because after waiting 5 months, and paying $40 to get a key to my mailbox at the apartment I moved into 5 months ago, they finally called me and told me they had a key. When I asked the man behind the counter if he could check to see if he had any mail for me he said "no. It will be in your mailbox." Upon returning to my apartment I searched the wall of US Post Office boxes but there was not one labeled with my unit number. I used the key I was given to attempt to open any box, and finally it worked in one, but it was labeled with a different unit number. I left a note for the postal carrier asking if they could leave my mail in this box because that was the key I was given, but no mail has been left for me. I've been expecting something that was mailed to me over a week ago, so here I stand again in this horrendous line hoping someone can give me some answers or at least give me my mail. This is insane. I would like to think something can be done, but since I'm seeing complaints from over 10 years ago on here I guess there is nothing we can do except accept that it sucks and they absolutely do not care about us or our mail.

I need to start by saying I work in the service industry and never thought I'd see myself making a…read moreYelp review. That should be all you need to know about how bad this post office is. For anyone who needs more assurance, here is a nice two-paragraph summary. The passport guy sucks. I came in for an appointment and he refused to see me. After I was refused for my appointment, it took ten tries calling the office to get an answer. I was told on the phone that this location does passports, meaning they straight up lied to my face about not having my appointment. After I got a date confirmed on the phone to do my passport, the appointment dates on the website changed to no longer be available. I had two tabs open on my computer and saw the dates change. In short, this little charmer has been doing anything and everything to avoid my appointment. IDK if this is a consistent theme of his or not, but I'm going to have to assume so based on the way two different people in the front office were able to lie about services provided without skipping a beat. To be fair they were training new employees so I could have seen them at their worst. That doesn't give you the green light to lie about my confirmed appointment if you had just gave me a call saying we need to reschedule everything would have been chill.

The UPS store at lamp and lantern Center is outstanding. And the employees that work there are…read morealways friendly and helpful. I also love the fact that they're open on Sundays. Great store great people. I actually go an extra 2 miles to use this UPS store..

I called and asked if I can send a package for pick up, was told yes…read more When I got to store, they tried to charge me $37.50 to collect my package , they did not disclose this on the phone call. Instead of being helpful , they pushed their point that if an employee failed to tell me the additional cost , I should have gone to web site. Manager is awful , and led to me NOT sending out packages as planned, and now I'm leaving with out my delivery because of an undisclosed , outrageous , fee , for a car floormat that cost $68 The manner in which the manager addressed the issue was first to make me wait 25 minutes before coming out of his office. I watched another customer come in , and witnessed the employee fail to inform customer of high charges for delivery to store, I told the customer who was surprised as well. It's an absolute shame that a manager, who obviously has failed at his job of training and overseeing , has ruined my day , and vacation plan by not coming to a mutual agreement. He offered a $7 discount to pay $30 His reluctance to be assistive , was insulting, and ultimately he looked like he was enjoying the distress situation he put me in. I WILL NEVER AGAIN DO BUSINESS WITH THIS UPS STORE LOCATION IN STEAMBOAT. Manager , about as bright and helpful as a rock. If he is an owner he should loose revenue if he is manager , he should be fired. He has no hair. I do not t know his name.

Rian and his team have turned this post office around! It's running so smoothly now!! Bravo!!!read more

Terrible service, bad hours and always understaffed any given time of day takes at least 15 mins to…read moreretrieve 1 package as there is only ever 1 employee at the counter working painfully slowly

Getting mail in the mountains is a challenge! Jimmy and team always go above and beyond to make…read moresure we get all of our deliveries. They are super helpful with shipments too always willing to check for delivery times prices and are on top of circumstances here so that our packages get where they belong.

They have been fantastic. I can always pick up my mail unlike any of the post offices in Summit…read moreCounty. I switched to them due to the number of "returns" and lack of professional treatment, especially at the Dillon Post office. Another mail service closed down last year. This feels like "someone" is killing the competition.

I have never reviewed a PO. But here goes- in all the PO's of this area the customer service here…read moreis the best! There are two really nice ladies, one who is named Star and she is a star and a gentleman. They are so nice, and never seem frazzled. I have received some weird attitudes from the staff at Edwards PO, like they do not want to be there. The Vail one is like you are in the twilight zone. This one is run efficiently!

First of all, the guy working the counter was all alone.. But REGARDLESS, he absolutely killed it…read more Speedy, expedient, polite, professional and absolutely crushed anything that came his way. Between helping other customers resolve an issue to collecting package slips and getting a line of people between 5-8 people their package/ and out the door and/or getting something mailed out in under a couple of minutes. And not just once but multiple times as the line would form again. While I was getting some things filled out and ready to mail out, he was super helpful and attentive, all while giving every customer the same attention. Alex is an excellent worker and deserves a raise! If I could give more than 5 stars based on his work ethic alone I would. Mis respetos y agradecimiento por tu esfuerzo Alex.

Friendly and fast service every time I come in here! Sometimes the lines are long like on Saturday,…read morebut they love right along

My package was delivered last Saturday,Aug24 at 11:38 AM. Today August 31. They still have not…read morefound it.Tracking shows it was delivered and placed in a PARCEL LOCKER. This was a gift and I paid extra to have it delivered. They will not answer their phone at ALL. The package as of today is still not FOUND. Any suggestions on this situation would sure help. The USPO phone line has one Hour wait,I am sure they are so busy that the public is calling for same reasons as stated above. IF I could rate lower I would,Maybe Minus 15. From now on UPS or FEDx,no more USPO. Take the weekend off,or maybe look around the building for a missing delivered package.. Tom SR.

Excellent service! Great people to work with. They helped us out when we needed it and we really…read moreappreciate them.

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