The blond lady that works there is very rude and unprofessional. I took a package in there to be…read morescanned and she said she wouldn't do it. She must really hate her job.

What a terrible place. Packages broken, undelivered, scanned at the office and returned to sender…read more Let this business go with a quickness. Id fire everyone there if I was in charge. Need a 0 star option.

I'm killing time by writing this review as I stand in line at this post office for the 2nd time…read morethis week. A few days ago I missed an hour of work to stand in this line because after waiting 5 months, and paying $40 to get a key to my mailbox at the apartment I moved into 5 months ago, they finally called me and told me they had a key. When I asked the man behind the counter if he could check to see if he had any mail for me he said "no. It will be in your mailbox." Upon returning to my apartment I searched the wall of US Post Office boxes but there was not one labeled with my unit number. I used the key I was given to attempt to open any box, and finally it worked in one, but it was labeled with a different unit number. I left a note for the postal carrier asking if they could leave my mail in this box because that was the key I was given, but no mail has been left for me. I've been expecting something that was mailed to me over a week ago, so here I stand again in this horrendous line hoping someone can give me some answers or at least give me my mail. This is insane. I would like to think something can be done, but since I'm seeing complaints from over 10 years ago on here I guess there is nothing we can do except accept that it sucks and they absolutely do not care about us or our mail.

I need to start by saying I work in the service industry and never thought I'd see myself making a…read moreYelp review. That should be all you need to know about how bad this post office is. For anyone who needs more assurance, here is a nice two-paragraph summary. The passport guy sucks. I came in for an appointment and he refused to see me. After I was refused for my appointment, it took ten tries calling the office to get an answer. I was told on the phone that this location does passports, meaning they straight up lied to my face about not having my appointment. After I got a date confirmed on the phone to do my passport, the appointment dates on the website changed to no longer be available. I had two tabs open on my computer and saw the dates change. In short, this little charmer has been doing anything and everything to avoid my appointment. IDK if this is a consistent theme of his or not, but I'm going to have to assume so based on the way two different people in the front office were able to lie about services provided without skipping a beat. To be fair they were training new employees so I could have seen them at their worst. That doesn't give you the green light to lie about my confirmed appointment if you had just gave me a call saying we need to reschedule everything would have been chill.

I loved using the UPS store They always help me get my…read morepackages mailed for the best rate. I've also, used them to make copies for me and send attached documents through email when I was applying for a new job.

Highway robbery when they charge $3.00- $7.00 to print a return label! Something that with the cost…read moreof paper and ink might be $1.00 Ridiculous!!! Poor customer service in my eyes.

This post office is fantastic, the staff are always pleasant, helpful, and very kind. I am truly…read moregrateful to have a reliable post office location like this one in Summit County. They actually follow through with excellent service, really help their customers and local residents out here. I cannot say enough nice things about this post office, I would give them more than 5 stars if I could. THANK YOU!

Terrible service, bad hours and always understaffed any given time of day takes at least 15 mins to…read moreretrieve 1 package as there is only ever 1 employee at the counter working painfully slowly

Getting mail in the mountains is a challenge! Jimmy and team always go above and beyond to make…read moresure we get all of our deliveries. They are super helpful with shipments too always willing to check for delivery times prices and are on top of circumstances here so that our packages get where they belong.

I mailed a package with Just Send It, and the entire experience has been extremely disappointing…read more My package was reported damaged, and while the company opened a claim, I received no meaningful updates. After several trips to the store and a week of silence, I finally got an email asking for details about the package contents. I responded immediately with descriptions and photos -- that was over a month ago, and I have heard nothing since. At this point, I'm out the cost of shipping, and my package and its contents are missing. The store itself is unorganized and cluttered, and when issues arise, their customer service is nonexistent. They do not follow up, communicate, or take responsibility. Strongly do not recommend.

This is the worse post office in the country…read more While I was standing in line, I overheard how they gave someone's expensive $1,000+ professional camera to the wrong person and never even apologized. Just shrugs shoulders. Its like the people who work here hate the people who live here or something. How many post offices have a 100% fail rate. They have not delivered a single package but force people to physically come into the post office and pay them for a PO box. If Fedex and UPS can both deliver to the houses here, why are the post office act like its some impossible task? Packages come in this place and never come out as far as the tracking number is concerned. Unofficially I think the people at this post office are stealing stuff or just giving them to the wrong person. Either way, you are left without what you ordered. I wish I could give this place 0 stars.

I have never reviewed a PO. But here goes- in all the PO's of this area the customer service here…read moreis the best! There are two really nice ladies, one who is named Star and she is a star and a gentleman. They are so nice, and never seem frazzled. I have received some weird attitudes from the staff at Edwards PO, like they do not want to be there. The Vail one is like you are in the twilight zone. This one is run efficiently!

Friendly and fast service every time I come in here! Sometimes the lines are long like on Saturday,…read morebut they love right along

My package was delivered last Saturday,Aug24 at 11:38 AM. Today August 31. They still have not…read morefound it.Tracking shows it was delivered and placed in a PARCEL LOCKER. This was a gift and I paid extra to have it delivered. They will not answer their phone at ALL. The package as of today is still not FOUND. Any suggestions on this situation would sure help. The USPO phone line has one Hour wait,I am sure they are so busy that the public is calling for same reasons as stated above. IF I could rate lower I would,Maybe Minus 15. From now on UPS or FEDx,no more USPO. Take the weekend off,or maybe look around the building for a missing delivered package.. Tom SR.

Excellent service! Great people to work with. They helped us out when we needed it and we really…read moreappreciate them.

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