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US Post Office

5.0 (4 reviews)
Closed • 9:00 am - 4:00 pm

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1 year ago

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US Post Office - Mathew, Yolanda and Peter

US Post Office

(81 reviews)

I ordered a cosmetic item from Sephora through Kohls here in town because it wasn't in stock in the…read morestore. I started tracking it about 10 days ago when it was in Santa Barbara & then in Texas & then Arizona! It was so close & then it was crazy whatever was happening!!! I was ready to cancel & just purchase it from my store cuz they finally got it in their store! Anyway.... Until our post office here, in Paso Robles California got involved. They have actually called me to update me twice Matt the supervisor here at the post office just called me to tell me that my package was on its way! And kudos to Shelley for researching it & finding a pic of it! I really felt they cared & appreciated both their time & awesome attitude! Thank you Matt and Shelly! You guys are A+++++!!!!

THE WORST POST OFFICE IN EXISTENCE have had my package delivered to the middle of the road down…read morethe street from my house 6 different times now in the past 3 months. have also had the person delivering not deliver my heavy packages every single time since her car doesn't have room so i have to go pick it up cuz she can't lift it ... like i didn't ask, that's ur job not mine??? i've sent several reports regarding it and no one has fired her or done anything abt this and i can't change my preferred delivery carrier to fedex on amazon ive tried smh. wish they'd fire her and make it known to their drivers u can't deliver their packages on the side of the road instead of their front door??? and u can't just not deliver it at all if u don't wanna lift it or "don't have room" that's not my problem

US Post Office - Bike  parking

US Post Office

(49 reviews)

I feel really lucky to have this large post office nearby. The staff is always friendly and there…read moreseem to be enough people to get you through the line in a timely manner. My new favorite thing is the post office machine where you can conduct a lot of your business without having to get into the big line I also collect those seasonal Christmas tree ornaments, and this post office has those as well as seasonal stamps and bags that make the season more fun

i had used usps for years and years for my small online business. i counted on my nice postmen to…read morepick up my daily packages. this particular day, my husband had to take a break from work to help me drop them off at dalidio office because of the urgency of the order. when i did not see any update on the tracking the next morning i called and talk to HILDA. i asked if she can look around and see if for some reason the package still at the counter. no effort being made except 'oh maybe it didn't get scanned' and 'we dont hold packages here'. so i waited for it to get scanned at the next facility like she suggested. lo and behold the tracking shows acceptance at this facility the next afternoon this is NOT the first time this happens. so i decided to call usps head office to report this so it wont keep happening the supervisor that calls me, JANAE, which i had known for years, getting very nasty and confrontational and even accusing me calling her a liar??? i suggest they listen back to phone conversation instead of taking this constructive criticism, they went ballistic and being defensive because i reporting them and stand/defending their own. finally i have to ask to talk to another supervisor EVAN. telling me that eventhough the tracking shows accepted the next day, its probably happened when the next facility (santa clarita) scanned it (still puzzled by how their scanning system works. usually with fedex/ups is pretty straight forward. the location shown is the location where they scan the packages) i dropped 2 packages that day only one had issue VERY BAD experience & customer service. considering i did not report it sooner when it happened a few times before in the past i will definitely use fedex or ups for urgent package in the future. much more reliable. the stress this caused me with the customer! not to mention the nasty tone i got from JANAE i like the downtown post office much better. LILLIAN is def the best & most friendly

US Post Office - postoffices - Updated May 2026

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