Fast, convenient great location go visit before these locations become extinct. A lot of local…read morefoot traffic there

Answer the phone I called several times in a row and all hang ups bad for customer serviceread more

Dear [USPS Manager/Customer Service],…read more I am writing to bring to your attention an issue I recently experienced when calling USPS. I contacted your office for assistance in tracking down my mailbox number. During the call, the representative I spoke with was dismissive and unprofessional. He stated that helping me was "a service" and that he "didn't have to help me at all." Shortly after, he hung up on me. I understand USPS staff are often busy, but I reached out because I genuinely needed assistance. Instead of being treated respectfully, I felt belittled and disregarded. This experience left me disappointed and concerned about the level of customer service being provided. I would appreciate it if this matter could be looked into and if you could advise me on the appropriate next steps to both resolve my mailbox inquiry and ensure future interactions are more professional. Thank you for your time and understanding. Sincerely, Rebekah Muñoz

Why would you put a mailbox in the drive through that has a narrow slot that makes it necessary to…read morecome to a full stop and put your car in park, get out and slide in letters 1 by 1? What happened to the larger box that had the hinged door opening?

Long lines, phantom 'delivered' packages, and what feels like shady supervisor behavior wrapped in…read moreclassic government indifference.

I like coming here as the lines seem to never be long. However, last weekend, I was going to go…read morethere to mail a package and could not get there. The city had blocked access to the post office during their Strawberry Festival. I found that inconvenient and frustrating. I also wondered if cities can legally do that. I later researched online and found that it definitely is illegal. The city would be required to have an alternative route to get there but they did not. It does not matter how popular an event is nor how crowded it gets, the US Post Office has to be accessible regardless.

The letter carriers here do a great job getting the mail out. No one really knows what a hard job…read moreit can be. They must first sort out a huge box of mail into numerous tiny slots . How they can do it so quickly amazes me. Then once they hit the streets they are pressured to deliver each piece of mail at a very fast pace. There are other staff who hide out watching how quickly the mail is delivered. If you are a new employee and not fast enough in delivering the mail, you will be fired. Not to mention the stress of walking the many miles to deliver mail. And the stress on the body carrying the mail on your shoulders.it is not an easy job at all.

This is a great old post office in Salinas. I love coming by here because it reminds me of growing…read moreup and the way post offices used to look! Fantastic service, always in and out pretty quickly!

I and my Company have been doing business with Mr. Ruiz and his company for at least 10 years. He…read moreand his people have always been professional and understanding and willing to go the extra mile to get things done correctly. They have helped us so much! Go see them! They do a great job !!

They have full service mail station and a super nice gal working it. No need to travel farther to…read morea post office. Was sending no something return receipt.

I had a very disappointing experience with the UPS Store in Salinas due to a lack of knowledge…read moreabout the shipping services they offer. The day before my trip from California to Pennsylvania, I called to confirm that I could drop off my live leopard gecko for overnight shipping. According to UPS policies, certain live animals, including non-venomous reptiles, can be shipped through approved services. I had already purchased the shipping label, had the proper packaging, and had documentation from the reptile shipping company confirming that the shipment was authorized. My main interaction was with the manager at this location. He repeatedly told me that the shipment could not be accepted and insisted it was a USPS shipment, not UPS. I explained multiple times that it was a UPS label and shipment, but he continued to tell me otherwise. The way the conversation was handled made me feel like I was being dismissed rather than listened to. I also called the other Salinas UPS Store location for a second opinion and was simply told they would not accept it. Because I was told the shipment would be refused, I had to contact the reptile shipping company directly. Thankfully, they were extremely helpful and arranged for someone to pick up my gecko from my home. Unfortunately, the pickup didn't occur until around 6:00 PM, after the cutoff time for overnight shipping, causing an unnecessary delay and additional stress right before my cross-country trip. Fortunately, the next day, while I was already in Pennsylvania, the shipment was picked up on time and my leopard gecko arrived healthy and safe. This entire situation could have been avoided if the staff were properly informed about approved live animal shipments through UPS. I am grateful to the reptile shipping company for stepping in and resolving the issue, but I was very disappointed by the misinformation I received from this UPS Store. ------------------------------------------------------------------------------------------------------ Accepted and Prohibited Live Animals This is a comprehensive list of live animals accepted for transportation. Shippers are prohibited from shipping any animal not listed here, and all other live animals will not be accepted for transportation. The following live animals are accepted for transportation unless poisonous, venomous, and/or a Threatened or Endangered Species. Amphibians (All): Examples: frogs, salamanders, toads Cephalopod (All): Examples: squid, octopus, nautilus Crustaceans (All): Examples: crabs, crawfish, lobsters, shrimp Fish (All) Insects (Limited to beneficial insects only): Examples: bees, butterflies, crickets, lady bugs Mollusks (All): Examples: clams, mussels, snails Reptiles (Limited to the following): Lizards: Examples: chameleons, geckos, iguanas, monitors, flying dragons Turtles: freshwater turtles (except: snapping turtles), land tortoises, sea turtles Snakes: non-venomous (contract only) Arachnids: non-venomous spiders, contract only Worms (All) Right off there webstite https://www.ups.com/us/en/support/shipping-support/shipping-special-care-regulated-items/prohibited-items/plants-and-animals

Easy peasy to go in and do my Amazon return! No complaints here! The people working there are…read morepleasant, and fast.

5 starts for Samantha!! She was so kind and helpful!!…read more Would highly recommend anyone in the area visit this location

Fast service. Accurate service. Very professional. Clean environment. I will come back again.read more

The postmaster is always friendly, polite, efficient, helpful and knowledgeable. Less expensive for…read moremailing packages than other outlets.

Friendly service and much quicker lines than the other post offices in the area. Services a small…read moretown with usually only one employee at the counter but always great service.