I can be pretty roughneck at times. I like old t-shirts, ripped jeans and dive bars...... but dive post offices? That's what this post office is. Instead of normal " this window closed" sign, a ripped cardboard box with closed written in black marker is what greets you. The floors are littered with delivery confirmation tickets, and the pens that aren't ripped off the chain don't work. I laugh when I see the sign saying "control your children". My dad retired from Post Office so I'm sympathetic towards postal employees. The clerks here were okay, not the cheeriest bunch of people, but look at where they work. The customers in line boggle me. They complain about how slow line is but get to the window unprepared. Only when they get to the window do they figure out how many money orders they need. A woman pushing baby stroller, using the foulest language because she felt she was skipped in line. Actually there are no pens or priority mail boxes so you have to get your stuff from clerk, go fill it out and return to the window. I've used this post office for years, and while it's never been that good, I've never seen it this bad. this is where your soul comes to die....... read more

This place a GD nightmare. Staffed by angry, disgruntled, unprofessional imbeciles. All the signage is outdated/incorrect. It allegedly opens at 8 am on a Saturday. Yes, the doors OPEN at 8. However no one is actually working. I got here at 8 and have been waiting in line for 10 mins. There's not one person working behind the counter. Horrible. It's the same story every single time I've had the misfortune of coming here. Get your stuff delivered someplace else. Sadly Yelp won't let me leave zero stars. read more

They don't have anyone on the floor to help the elderly. Try asking for a manager. The swipe machines are outdated. No one knows who to talk to when they have a problem. The managers are difficult to locate. I never saw anyone on the floor to help customers. Only one chair for the disabled and elderly. read more

Still being dicked AFTER I moved far away from this shitty P.O. months ago. Apparently they are too damn lazy to forward my mail that I paid to have forwarded. Talking about my request to forward mail is about to expire. It never began in the first place! Then lazy ass talking about I need to call the 1800 number since the main office is supposed to be forwarding the mail not Vanderveer. Liars. I'm escalating my claim with the main P.O. so that this office can be investigated. You lazy bums gon' learn today. read more

The delivery girl stole my package and I did not put any insurance on it. Now I'm on hold with their customer service for an hour. If I catch her in the street it a wrap. In the 17 years I lived in my house I never got my packages directly from the the delivery truck. I always had to go to the post office to pick it up. read more

I give this postal service at Midwood NO stars. The postal service at Midwood is a joke and is under terrible management. Not only does the employees have terrible customer services and they are openly rude and loud to customers. My friendly advice, if you are not going to be friendly or patient with customers I do not think you should work here. Not only did they lost my package twice. The employee tried to steal time and claim that they tried to delivered my package to my home. My doorbell never rung and I never received a notice and I was home all day. The next two days had another package delivered to my house and they left in front of my door but the package was never found. This location is absolutely terrible with terrible employees and terrible package delivery. They need new employees and new management Asap. read more

Any package heavier than a letter gets 'lost' or returned. This office is a joke. Try calling their office number 718-377-8139 IT HAS BEEN OFF THE HOOK FOR FOUR YEARS. They just sent back another of my packages because it was too difficult to ring my buzzer or carry the box to the door read more

These people are so incredibly lazy and incompetent that it actually boggles the mind. My carrier refuses to deliver heavy packages. I schedule TWO redeliveries after they refused to deliver it the first time. The second redelivery was over the phone when I spoke to the station manager, who assured me it would be delivered. F*ck me, right? They instead shipped it back to GERMANY the very next day without ever attempting a delivery. Currently the carriers here are refusing to deliver mail to my building. It has been over a week since they stopped delivering mail. Everyone I've spoken to about this has been obstinate and unapologetic. May god have mercy on you if you are forced to do business here. read more

If zero stars was an option, this hell hole would get zero stars. One star is way too kind. This post office is like getting sucked into some sort of bizarro world where the postal agents are sent to die and they know it so, ya know, why even bother to pretend to care or do their job. And 'a phone? Whats a phone? Bwahahaha, ya mean that thing we take off the hook or pretend not to hear it ring?' If there is anyone in the federal government in charge of post offices- this one needs to be gutted I'm disgusted by the complete lack of giving a flying stamp off a rolling envelope these employees exhibit read more

This is the worst post office 30 min in line for you to get called really bad service

I wish I were a Catholic so that I would be better prepared for the concept of Limbo. A true nightmare. There is no one to help you. There is no one to take your packages. There s no way to get a money order without waiting on a huge line which has only one teller. Then when you finally get to the top of the line, the credit card machine will not work. Truly a religious experience. read more

I had a great experience here where an employee went above and beyond to help me get my package. Thank you to Adrian, who was super accommodating and communicative! read more

This place is unacceptable!!! Worst customer service and they are poorly staff. They never answer the phone. The phone will ring and no one will answer. This company is despicable!! read more

If I could give this place a negative rating I would. It is the worst post office I have ever had to go to. I try and avoid it like the plague. That being said I will first say there is someone always home in my house. I work from home most days and my husband works evenings. So there is no reason we should miss our packages right? Nope! That only works if the postal worker cared to even ring the bell (which always works by the way) or knock or at the very least come to my door!!! My desk faces the window so I'll see you. It's so bad that I have surveillance of the worker coming to my door with the notice already filled out and not even ringing the bell to try to deliver my package!!!!! Then when I do go to the post office they can NEVER find my package. And when I say NEVER I mean it. I'm not exaggerating. Once I see a notice (the few times that they feel like leaving one) or I track my package and they say it's at the post office I know I will never see it. And I must be a touch masochistic because I still go to the post office hoping to see my package but knowing I won't. They either say they can't find it or they tell me it's at the Vandaveer projects post office, which I have no idea where that is cause I don't live anywhere around there. In which they say "well we only send an agent over there twice a week so we won't be able to check for your package until then or maybe next week". WTF is that??? I've opened many cases against them with USPS.com with little to no outcome. Oh and don't try to call cause your just wasting your time! No one EVER picks up the phone. And when you ask to speak to a supervisor you have to wait 30 minutes and then when you try to explain they don't even seem to care. I can only imagine these workers are like this because they know they work for the government and are relatively safe from reprimand and it's just a paycheck for them. When will someone do something about this place? I would walk, run, drive, fly or even swim further away to get my mail if it meant better service and actually getting my mail. read more

WORSE POST OFFICE EVER. They just laugh at you on the phone and give attitudes ALL the time. Don't care about you or your packages and they will give you false information just for you to shutup. If you pay for Rush Shipping...it don't matter because you will not get it on time. read more

Lost 2 of my packages and said too bad try to get a refund when package was scanned delivered. Lost over $250 and no one wants to pay up. Worst service ever! read more

I went in today 8-18-16 to resend a package because it did not have enough postage. I asked the lady Ms. Ware is there a way to calculate the difference. I asked her that about three times, she got mad got up from her seat and told me to go to another window as she walks to the back. She left me right in front of her window and refused to process my transaction. Another worker processed my transaction. read more

I've been using this p.o. for years...I find them to be very helpful and efficient...they have to work with what they've got which is not very much. They are low on staff and do not receive much help from the gov't to make repairs. Given all of that, they have been very helpful and my mail always gets delivered on time and my packages are always sent to me or with a note in my box. I hope they aim to improve. People who say this is the worst post office clearly have not travelled out anywhere or will be the kind of people who complain about everything unless it's in upscale Manhattan, which is a ludicrous comparison to make. read more

The manager of this post office is a disgrace. All he can do is be insulting! All he can do is lock the door 7 minutes before closing time. And why did it take extra FIVE days they should put my mail into my P.O. Box?! The people working at the windows are mostly nice though. The manager is a problem. I am going to post a picture of him soon so you know who I am speaking of. read more

Not enough of staff and the customers are very unprepared. It creates a long long line. My suggestion is add an extra staff to assist the customers who are waiting on the line. So they can resolve their issue or questions asap instead of asking the questions in the counter. I've been to this local post office for many times and always seeing people ask questions in the counter. After The staff answer their questions, they go to filled out the form or pack their package. It's waste of time and delay the line in the back. This is not a good customer service. Adding an extra staff to resolve the questions on the line is very important. Just like today, they have three staffs in the counter, it looks like ALL the customers are asking the questions. The staffs are spending too much time to answer the questions and the line in the back have 30 people. It's probably take more than half hour for the people to ship their package in the back. That's ridiculous. read more

They fail at their main job - the delivery of packages. Judging from the other reviewers i'm not the only one. Plainly put the carriers are lazy. They tell you to come downstairs to get the package because they cannot be bothered to deliver to each apartment. I had one of them say he was "unable" to come up and deliver my package and then he left a notice and lied in their system claiming there was no secure place to leave the package. Disgraceful. It needs a major overhaul. There are no automated machines and don't even try to call there because they NEVER answer the phone. My guess is they have unplugged it or the ringer is turned off. The widespread lack of work ethic here is quite sad. The people at the windows are okay but there are never enough of them. They need to shut it down, renovate the entire place and bring in a new management team to get the carriers to actually deliver packages. read more

If it were quite possible to give a review with zero stars I would have. I have never had a problem receiving packages at my dwelling . I ordered something from target on 10.19.2015 and when i got the tracking the mail man had to have lied and said that they left a notice and that the vestibule was blocked(which it never is, not to mention that was placed on the tracking at 7:35 pm, which sounds like phony behavior). It is now 11.6.2015 and I have yet to get a definite answer as to where my package is. When I called the 800 number a few days ago they scheduled a redelivery. According to the tracking on the website i see my package still hasn't left the post office. I called the actual location and nobody answers the phone. This is very unprofessional and ridiculous. It's a shame that you cant even receive your mail with out a problem. Not to mention this is a clear display of the left hand doesn't know what the right hand is doing read more

i am extremely happy when i am writing this review bcz this was my first time in the postal office .i had to ship gifts to my freinds back in my country .i didnt knew the process the lady i think was russian and she was the most nice lady i ever met .she helped me throughout .and at the end i couldnt thank her enough for being so helpful and nice,her name was maria by the way coz at the end i was so impressed that i asked her name.amazing experience always going back on wenesdays :) read more