I've been using Valley Pack 'N' Mail for a couple years now. I am a business owner in the area and…read morehave a lot of things I need to ship out. Everytime I go in there I always get greated and helped as soon as they can. I've been in there times where they've gone above and beyond by getting me a tracking number on a package that I didn't purchase tracking for, just to ensure my package is on the correct path so I can update my customers. To top it off, I've never once been given a gift as a customer of an establishment. I remember last year I walked in the door a few weeks before Christmas and I was told to wait a second. Both Mindy and Scott had a bunch of Bag's with gifts inside of them I'm assuming for customers. I was given a specific bag because two years prior we were talking about how I was from New Jersey. Such a little detail they remembered about me, they got me a bottle of wine from a New Jersey Vineyard and said happy holidays and sent me on my way. Love these guys!

Poor service in sending a fed ex package back to manufacturer... the owner charged me a dollar to…read moreprint a shipping label for this package return and never put the label on the package so fedex picked up the package from their store and since the original label was still on the package it was delivered back to me ... these people are incompetent do not use their services for anything ....

We had a huge statue to pack and ship halfway across the country. They took two and a half hours to…read morepack it perfectly safely and created a boxing situation to get the job done. They were pleasant during the whole thing and so helpful!

very disrespectful man in the store . he continued to scan and post packages as I stood in line…read morewaiting, I had to ask him to help me post a package.

On Friday night Feb 27th I walked in it must have been 7:00 Instead of saying I'm sorry we are…read moreclosed Andrew helped me with my shipping. He was very helpful and courteous.

From the owner: At Parcel & Printing Pros, we offer our expertise in services ranging from printing (from copies to…read morelarge format services), shipping (including USPS—Post Office, FedEx, UPS and DHL), packaging, Every Door Direct Mail, notary public, faxing, scanning, laminating, binding, and much more. Our team of knowledgeable professionals are dedicated to providing you with the highest quality of service and support

We shipped multiple packages here internationally on several occasions and received great customer…read moreservice before, during and after each sale. They explained pros and cons of multiple options and spent time to make sure we were purchasing what was needed. Based on our experiences, I would certainly recommend this store for your packing and shipping needs. Thanks Dave!

Place is great. Does it all with a friendly attitude. Walk in drop off get a thank you and a smile…read more Easy peasy.

Nice people awesome service Definitely recommend…read more Very organized Parking at meters Ambience was meh

I had purchased some items from an auction house in Philadelphia, but I'm in California. Got a…read morequote from the place the auction house recommended for shipping, but it was almost twice the total I'd paid for the items! While USave doesn't pick up items for shipping, I hired a Taskrabbit person to courier the items and USave shipped them for half of my original quote. Thanks to all who made this work!

These guys are unbelievable. They go above and beyond! Look no further for shipping packages!read more

Great team. Lovely customer service. Very professional and clean. I've only visited a few times…read morebut every time is helpful and accurate. I would recommend for all package and parcel related needs.

Quick service in and out and customer service is pretty good and just make sure you get tracking…read morereceipt

FedEx is the world's slowest, laziest, nastiest, evilest, most corrupt common carrier on Earth…read more On multiple occasions, deliverymen from this location did not even bother to knock on my door, they just left a note that pretended that they did. Someone at my house waited by the door all day waiting for a knock, to no avail. There are even multiple signs on the door that say "Bang hard on door". FedEx's lazy, overpaid union bums make mailmen seem like hard workers. My packages instead end up at a pharmacy. What does a pharmacy have to do with FedEx? FedEx refuses to attempt delivery again, so I am forced to wait one business day for the pharmacy to reopen, which can translate to four calendar days counting a holiday. So much for the "overnight delivery" for which I had paid $110. Someone could have walked it here faster. Literally. After a 30 minute drive to the pharmacy through big city traffic jams, I have to wait in line for an additional 45 minutes just to retrieve my parcel being stored on an open shelf where anyone walking by could steal it. There is ZERO security for my $12,000 packages. I had to endure all of this aggravation just so the FedEx drivers did not have to spend an extra two minutes making an actual delivery. If you plan to use FedEx, do not be surprised if you end up spending several frustrating hours trying to retrieve your shipment. At a zero-security pharmacy, no less. I always tell senders to use USPS but a few ignore my request and instead use lowly FedEx. FedEx used to be extremely reliable but unions have destroyed them. Their employees are now entitled, de facto welfare recipients. I would only recommend FedEx to Osama bin Laden and my mother-in-law.

Thank you Felice! I live in San Diego and grew up in Fort Washington. My dad and I walked into this…read morestore last year and have been using their shipping services ever since. We ship a lot of fragile items from Pa to Ca. Felice always packs things beautifully and they arrive in perfect condition.

I have used PostNet for my business and personal needs. The staff is professional, knowledgeable,…read moreand friendly. I highly recommend them for your next project..

Fast and easy print service, great people and staff. Everyone was laughing and having the best time…read moreyou can. I highly recommend this location if you're within an easy distance. Walk-in experience was one of the best I've had.

Patti, Kai, Ed are amazing, 10's 5 star, they are helpful, smart and go out of there way to make…read moreyou feel like family, amazing, i have a busy job that needs a laugh once in a while and they are there to provide it with a smile, give them a raise

Awesome customer service! The printing person at this location is knowledgeable and friendly…read more Previous reviews talk about the opposite, but I suppose things have changed. I prefer this place over the nearby OfficeMax.

Unbelievable customer service I just got from here today. And it comes from a manger too? Seriously…read moredon't know what kind of training they be receiving, or no training at all. It's easy to train an employee skills but definitely can't train an employee's attitude. When you're working on the floor, no way you are showing this type of customer service out. As a Relationship Manager, my employee will be out of the door already. So what exactly happened? I have been coming to this staple for color printing a number of times. Right off my head I can count at least 5-7x, for my kid's birthday to my wedding, which is last month, and was less than a month ago. Every time I'm here I don't have much issues and other staffs were pretty friendly and professional. I was always able to use their PrintMe service where I emailed them my file to be printed and I provide my own card stock or labels and they color print that for me. Always in and out within 5-10mins. Then today I was told by an older lady sales associate that there is an express fee if I want that printed right away and the turn around time is 1hr even with that express fee. What?! So I called my husband and see when he's here few wks ago happened to him, like was this always their policy. Both my husband and I have always been printing with no 1hr turn around time and no extra fees being told to us. So I explained that to the lady and ask to speak to the manager about when this started because my last visit was a month ago myself and less than a month ago for my husband. The manager, who was standing on the side talking to another person came over and start off with an attitude already. I told him that I was not told bout this express fee and turn around time. I even told him a month ago I even gave a good rating and review on one of his staff. He asked me who and I pull up the review. Then the manager said "Oh, I know him. I trained him. But he hasn't work here for 5 months now." That moment annoyed me. How are you the manager and lie to me! I told the manager right away that that is not true because I gave this review the day I was here and it was a month a ago only that I reviewed this Staple and that staff. The manager shut up right away and said "Why are you fighting over a few cents?" Excuse me? It's not about that few cents I am disappointed bout. It's your overall attitude and lie and the way you speak to a customer as a freaken manager too! As a Relationship Manger, I have dealt with many many customers because we work on the floor too, but NEVER you present this to any customers when you're representing a company. What a shame! The proper way he should have treated the situation is to hear the customer said, explain the company policy, and waive that this time, and welcome the customer to come back. So next time customer returns, he/she is already aware of this and won't be surprised. His way of behavior just brush the customers off and never want to return back. The manager then tell me I wont charge you the express fee this time, but next time I will and he semi throw the printed card stock paper back to my hands. How rude! I don't know what kind of manner is that. Apparently he wasn't trained at work and wasn't taught at home. Even my 5yo said to me "Mommy why is that boy so mean and not nice." Unbelievable!