I've come to this UPS Store when I need to send something and I'm in the area... I will say that…read morethey are willing to help people that are having problems... That being said the staff is very friendly as well... The store is well stocked and very clean... The shared parking area for the every store here is clean and well kept...

Ran in to mail off a return and the store was pretty busy. There was a line of folks waiting to be…read moreassisted but every employee was working with someone and doing their jobs. The line moved rapidly and when it was my turn the employee was extremely friendly and nicely pointed out that my return was for the USPS and not UPS lol so I would need to find a post office to mail it off instead. We both got quite the laugh out of that but his level of professionalism and kindness didn't go unnoticed. When I do need a UPS store I'll certainly be back.

On Friday night Feb 27th I walked in it must have been 7:00 Instead of saying I'm sorry we are…read moreclosed Andrew helped me with my shipping. He was very helpful and courteous.

From the owner: At Parcel & Printing Pros, we offer our expertise in services ranging from printing (from copies to…read morelarge format services), shipping (including USPS—Post Office, FedEx, UPS and DHL), packaging, Every Door Direct Mail, notary public, faxing, scanning, laminating, binding, and much more. Our team of knowledgeable professionals are dedicated to providing you with the highest quality of service and support

FedEx is the world's slowest, laziest, nastiest, evilest, most corrupt common carrier on Earth…read more On multiple occasions, deliverymen from this location did not even bother to knock on my door, they just left a note that pretended that they did. Someone at my house waited by the door all day waiting for a knock, to no avail. There are even multiple signs on the door that say "Bang hard on door". FedEx's lazy, overpaid union bums make mailmen seem like hard workers. My packages instead end up at a pharmacy. What does a pharmacy have to do with FedEx? FedEx refuses to attempt delivery again, so I am forced to wait one business day for the pharmacy to reopen, which can translate to four calendar days counting a holiday. So much for the "overnight delivery" for which I had paid $110. Someone could have walked it here faster. Literally. After a 30 minute drive to the pharmacy through big city traffic jams, I have to wait in line for an additional 45 minutes just to retrieve my parcel being stored on an open shelf where anyone walking by could steal it. There is ZERO security for my $12,000 packages. I had to endure all of this aggravation just so the FedEx drivers did not have to spend an extra two minutes making an actual delivery. If you plan to use FedEx, do not be surprised if you end up spending several frustrating hours trying to retrieve your shipment. At a zero-security pharmacy, no less. I always tell senders to use USPS but a few ignore my request and instead use lowly FedEx. FedEx used to be extremely reliable but unions have destroyed them. Their employees are now entitled, de facto welfare recipients. I would only recommend FedEx to Osama bin Laden and my mother-in-law.

Fed Ex sucks! Packages are delivered as scheduled, and when you call for assistance, all they say…read moreis your package has been delayed and you need to contact your shipper to have the package tracked and they have to fix the problem with Fed Ex. I don't understand this, the tracking information clearly shows that Fed Ex has the package, and it has made it to the local distribution center, but it stalled there. This is just unacceptable. Now, because this has occurred on the weekend, I can't contact the shipper until Monday, so the soonest I will get my delivery is maybe by Tuesday. This is just total bull! UPS is much better in all aspects!

I've been using Valley Pack 'N' Mail for a couple years now. I am a business owner in the area and…read morehave a lot of things I need to ship out. Everytime I go in there I always get greated and helped as soon as they can. I've been in there times where they've gone above and beyond by getting me a tracking number on a package that I didn't purchase tracking for, just to ensure my package is on the correct path so I can update my customers. To top it off, I've never once been given a gift as a customer of an establishment. I remember last year I walked in the door a few weeks before Christmas and I was told to wait a second. Both Mindy and Scott had a bunch of Bag's with gifts inside of them I'm assuming for customers. I was given a specific bag because two years prior we were talking about how I was from New Jersey. Such a little detail they remembered about me, they got me a bottle of wine from a New Jersey Vineyard and said happy holidays and sent me on my way. Love these guys!

Poor service in sending a fed ex package back to manufacturer... the owner charged me a dollar to…read moreprint a shipping label for this package return and never put the label on the package so fedex picked up the package from their store and since the original label was still on the package it was delivered back to me ... these people are incompetent do not use their services for anything ....

I've used this courier service once and it was a nightmare. Communication wasn't bad, but then…read morethis company just didn't deliver. Literally, they didn't deliver my package. We set up a four hour window, I took off from work, and then I sat at home for four hours. The person, I think the Manager, I was communicating with, went away on vacation and my package never was scheduled. I think... That's what I was told. This place was a few miles from my house, so I went over there that night to pick it up. Sadly, this company ruined a monthly service I was trying to schedule, because I just don't trust this company to value or respect my time.

If I could give a half star I would. They are completely uncoordinated, they're dispatch can't get…read morea address right even after you type and send them a address. They can't get in contact with there drivers. They are completely incompetent and I will never work with them again.