Is the USPS on vacation here in Bend, OR?? Have not had any mail delivery since 12/9/2025. No…read moremail 12/10, no mail 12/11, no mail 12/12 and nothing yet today. They are delivering Amazon packages though! I did catch the USPS out delivering the Amazon packages and he said they were literally dumped with pallets of packages from Amazon. Perhaps Amazon needs to pay a subsidy during the holiday season so the USPS can hire the additional hands needed? Or Amazon should consider a presence here in Bend! This is all affecting the small online business I am attempting to operate here in Bend. I still have 2 packages that were hand carried to the USPS at 97701 on 12/9/2025 and as of 12.13.2025, they have yet to be scanned for tracking by my customers. We have no way of knowing where they are. Customers are paying $5.50 for the USPS service and this is not the service they expect to receive.

Such a refreshing experience for a government office!! The woman helping me at my passport…read moreappointment was so effective and quick! The service all around was great.

I love having a downtown Post Office. Very convenient, and the service and friendliness is superb.read more

The gals who work at this post office are amazing. They are very friendly and efficient, even when…read morethere is a long line and I can imagine they are under some stress. Also, they always provide options in terms of cost, packaging, turnaround, insurance for whatever you are delivering. I hope that nothing changes in this post office!

Workers at the actual office are very friendly. Delivery drivers are terrible. Things marked…read moredelivered that show up days later. You just hope your stuff gets delivered to a nice neighbor who will deliver it to you. You get a notice saying it couldn't be delivered yet someone is home all day everyday. Sometimes they dont show up until 9:30p.m. Sure do miss our old delivery lady, she never missed. Not sure what the hiring procedure is but perhaps it should be re-visited. May just not order anything that usps has to deliver. Stick with fed ex, ups

I wouldn't trust this post office or the people who work there. I've sent Birthday cards and…read moreChristmas cards and they never get to their destination. I believe there are people who work there stealing mail. Especially Holiday Cards with colored envelopes. Thieves

Ongoing battle with the post office and postal carrier for the last three years. Repeatedly…read morebreaking packages or leaving them hanging out of the mailbox, which then gets stolen. I have documented every time it happens and shown them videos and pictures and they just don't care. Today I have to go in to the post office because the postal courier jammed a package in the delivery side of our mailbox and there's no way to open it without cutting the box or completely breaking the rest of the package. The package is a large bottle of supplements for my pregnant wife, which we have no way of accessing. Going to file a complaint and have the post office fix it and if they don't, I'm going to file a police report for vandalism of mailbox and hopefully press charges and get a lawsuit going.

Another misdelivered package. My package is in a parcel locker elsewhere and someone's package is…read morein my parcel locker. Now, I have to lug the package to the main branch and drop it off while my package will be "lost". Amazon will likely refund me and pass on that expense to all other customers. How much does the USPS incompetence cost all of us. When given an opportunity to choose my delivery service, USPS is my absolute last choice.

I love quaint and simple post offices in small towns like this. Admittedly, I dread going to the…read morepost office in Indy- there's always a line and it tends to be a stressful and time consuming experience. I stopped by this post office during my visit to pick up some stamps to send cards and postcards. They had an impressive selection of fun stamps and a handful of cards for sake. The lady working behind the counter was helpful and patient. Overall, a positive experience.

Great staff, though a little undermanned. They have really come through for the local communityread more

Lazy driver wont deliver amazon packages to drop box.... i have a letter only mail box. Lazy ever…read moresince covid.... snowflakes.....do you job......never had issues for 6 year only last year. Lazy lazy lazy

This post office is terrible, I get everybody's mail but my own for 3 months now, call to try and…read moreget it straightened out, they never call back! Worst customer service ever!!!!! They said I did not have mail receptacle...hey idiots, it has been there for 4 yrs, should I meet the moron delivering mail and show them???

This office is a joke - won't answer the phone at all. Have made several attempts to call and…read morewaiting for a little over 3 minutes, I get a busy signal. Also received a notification that a PKG was returned at 9:45 this morning due to "insufficient information" which is interesting since it's now 3:55 in the afternoon and mail person HASN'T EVEN BEEN HERE TODAY!!!!!

Inside the city limits of Redmond, delivery by USPS is not reliable…read more Out for Delivery, Expected Delivery by 8:00pm REDMOND, OR February 21, 2026, 8:37 am 9 hours later... nothing. Every day, for 5 days the delivery date was specified for yesterday, 36 hours ago. Terrible weather these days. 50° plus daily highs all week. Including today's "heat" wave in the depths of a February winter.

I am not a fan can never get my mail when its supposed to be there rude people behind the counter…read moreno help always pack out line out the door outages prices for mail po box not happy

Prineville USPS switched to a contract letter carrier (non USPS employee) for my delivery. Instead…read moreof consistent, regular afternoon delivery, now who knows when/if mail gets delivered. I've had stuff delivered after 6pm or sometimes I don't get delivery service at all even when tracking indicates "package out for delivery." Desk staff at the post office itself are always helpful and great, but the delivery service here absolutely sucks.

Friendly little place. I was greeted cheerfully and promptly helped upon entry…read more Don't let this tiny little town fool you. O'Brien might not be the biggest place in the world (they have one flashing yellow light in the middle of town), but this post-office is quite easily the second busiest place it's got. Within my few minutes here, I saw a whole bunch of people come through, chit chat with the postal worker, check their p.o. boxes, and greeted by name. It made me happy to be part of it for that small moment in time. I walked out with my pretty new postage stamps a little more hopeful of what the world could be if we were all just a little more nice and accepting of one another.