Wow. Unlike the DMV office I just visited and reviewed, the local Post Office seems to be the…read moresubject of considerable Yelper wrath. I never challenge other Yelper's reviews (I wasn't there, I didn't experience what they experienced) but my two interactions with this PO have been of an entirely different character, downright pleasant even. On the first visit, I stopped by to see if there were issues with receiving mail at my new address. My mailbox had been empty for a week or so, even though I properly completed a change of address with the Post Office. The person at the counter - whom I waited mere minutes to see - was sympathetic and directed me to the back office to speak to someone. That person, whom I waited not at all to speak with, promptly engaged with my issue, looked up and verified my change of address, checked in the back for mail that might have been held and then told me she would speak to my carrier to make sure there are no issues. I left the PO about fifteen minutes after I arrived feeling pretty good about getting my mail delivered (which it was starting the very next day). The second visit was more routine. I used the self-serve package machine to weigh out and stamp a large envelope. Worked just fine. But then I bought some stamps from the machine and after the transaction completed - nada. No stamps. So I joined the line to see a counter person, waited all of two minutes and explained my situation. He immediately said 'yeah, they sometimes hang up in the machine' and went out to retrieve the stamps for me. A minute later, I'm out the door having mailed my package and bought some stamps. Can't ask for more. Parking is a bit tight during busy times but people come and go quickly, so a spot should open up.

Is the USPS on vacation here in Bend, OR?? Have not had any mail delivery since 12/9/2025. No…read moremail 12/10, no mail 12/11, no mail 12/12 and nothing yet today. They are delivering Amazon packages though! I did catch the USPS out delivering the Amazon packages and he said they were literally dumped with pallets of packages from Amazon. Perhaps Amazon needs to pay a subsidy during the holiday season so the USPS can hire the additional hands needed? Or Amazon should consider a presence here in Bend! This is all affecting the small online business I am attempting to operate here in Bend. I still have 2 packages that were hand carried to the USPS at 97701 on 12/9/2025 and as of 12.13.2025, they have yet to be scanned for tracking by my customers. We have no way of knowing where they are. Customers are paying $5.50 for the USPS service and this is not the service they expect to receive.

I love having a downtown Post Office. Very convenient, and the service and friendliness is superb.read more

The gals who work at this post office are amazing. They are very friendly and efficient, even when…read morethere is a long line and I can imagine they are under some stress. Also, they always provide options in terms of cost, packaging, turnaround, insurance for whatever you are delivering. I hope that nothing changes in this post office!

Workers at the actual office are very friendly. Delivery drivers are terrible. Things marked…read moredelivered that show up days later. You just hope your stuff gets delivered to a nice neighbor who will deliver it to you. You get a notice saying it couldn't be delivered yet someone is home all day everyday. Sometimes they dont show up until 9:30p.m. Sure do miss our old delivery lady, she never missed. Not sure what the hiring procedure is but perhaps it should be re-visited. May just not order anything that usps has to deliver. Stick with fed ex, ups

I wouldn't trust this post office or the people who work there. I've sent Birthday cards and…read moreChristmas cards and they never get to their destination. I believe there are people who work there stealing mail. Especially Holiday Cards with colored envelopes. Thieves

Ongoing battle with the post office and postal carrier for the last three years. Repeatedly…read morebreaking packages or leaving them hanging out of the mailbox, which then gets stolen. I have documented every time it happens and shown them videos and pictures and they just don't care. Today I have to go in to the post office because the postal courier jammed a package in the delivery side of our mailbox and there's no way to open it without cutting the box or completely breaking the rest of the package. The package is a large bottle of supplements for my pregnant wife, which we have no way of accessing. Going to file a complaint and have the post office fix it and if they don't, I'm going to file a police report for vandalism of mailbox and hopefully press charges and get a lawsuit going.

Another misdelivered package. My package is in a parcel locker elsewhere and someone's package is…read morein my parcel locker. Now, I have to lug the package to the main branch and drop it off while my package will be "lost". Amazon will likely refund me and pass on that expense to all other customers. How much does the USPS incompetence cost all of us. When given an opportunity to choose my delivery service, USPS is my absolute last choice.

I love quaint and simple post offices in small towns like this. Admittedly, I dread going to the…read morepost office in Indy- there's always a line and it tends to be a stressful and time consuming experience. I stopped by this post office during my visit to pick up some stamps to send cards and postcards. They had an impressive selection of fun stamps and a handful of cards for sake. The lady working behind the counter was helpful and patient. Overall, a positive experience.

Great staff, though a little undermanned. They have really come through for the local communityread more

Lazy driver wont deliver amazon packages to drop box.... i have a letter only mail box. Lazy ever…read moresince covid.... snowflakes.....do you job......never had issues for 6 year only last year. Lazy lazy lazy

This post office is terrible, I get everybody's mail but my own for 3 months now, call to try and…read moreget it straightened out, they never call back! Worst customer service ever!!!!! They said I did not have mail receptacle...hey idiots, it has been there for 4 yrs, should I meet the moron delivering mail and show them???

This office is a joke - won't answer the phone at all. Have made several attempts to call and…read morewaiting for a little over 3 minutes, I get a busy signal. Also received a notification that a PKG was returned at 9:45 this morning due to "insufficient information" which is interesting since it's now 3:55 in the afternoon and mail person HASN'T EVEN BEEN HERE TODAY!!!!!

Inside the city limits of Redmond, delivery by USPS is not reliable…read more Out for Delivery, Expected Delivery by 8:00pm REDMOND, OR February 21, 2026, 8:37 am 9 hours later... nothing. Every day, for 5 days the delivery date was specified for yesterday, 36 hours ago. Terrible weather these days. 50° plus daily highs all week. Including today's "heat" wave in the depths of a February winter.

These guys are AMAZING. So kind. So polite. So professional. I called and asked about having a…read morepackage held (it was an important prescription that the mail order pharmacy screwed up the shipping on) so that I wouldn't miss a dose. They bent over backwards to find the package, hold it, and make sure we got it as early as possible. Misty was the one who answered my call and she was the epitome of professionalism and kindness. I know postal employees get a bad wrap, but, this location deserves a commendation.

I can compare this post office to the DMV, long lines... Understaffed and antiquated, they are…read moredishonest when it comes to attempted deliveries, I never had these issues when I was living in Terrebonne... and I lived on crooked River Ranch and got deliveries regularly, but not in Prineville, honestly... They suck

Friendly little place. I was greeted cheerfully and promptly helped upon entry…read more Don't let this tiny little town fool you. O'Brien might not be the biggest place in the world (they have one flashing yellow light in the middle of town), but this post-office is quite easily the second busiest place it's got. Within my few minutes here, I saw a whole bunch of people come through, chit chat with the postal worker, check their p.o. boxes, and greeted by name. It made me happy to be part of it for that small moment in time. I walked out with my pretty new postage stamps a little more hopeful of what the world could be if we were all just a little more nice and accepting of one another.