It seems strange to review a post office or recommend it as a business because we simply don't have…read morea choice. Everyone I have dealt with there is extremely friendly and helpful. Their problem is being severely understaffed. This is not their fault.

I dropped off a vest to be dry cleeaned, and forgot about it for a while. When I went back three…read moretimes, there was never anyone there, and no way to make a payment and get the item. I still do not have it, and I called the number and did not get a return call. I called again today and left a message to call me, but I am not holding my breath as I await a call back. I decided to see if I can find a similar vest at thrift stores. It was one that came with a suit. An unbelieveably bad excuse for a business. Never again.

The guy who works the front desk is easily one of the most friendly gentlemen I have ever had the…read moreopportunity to meet! He is great at carrying conversations and everyone in town loves him!

Bloomfield NM POffice Friendly and knowledgeable. Will be…read morerenting a PO Box in the near future.

The woman that works there does an amazing job for only one person with all the mail, scans,…read morereports everything. She is always so sweet and caring. By far the best service I've received at any postal building.

very helpful the post man Rob is very friendly and helpful. Always get my questions answered and…read morethe right mail in my box.

I realize that working in the post office, especially a small one in a tourist town can be…read morestressful & busy. however while here for 1 month I had several visits to there & found the workers polite & efficient. Yess the line can be very long but for a town of under 1800 residents that has over 370,000 tourists per year, they probably don't have the staff a medium sized town would have. So guys, give them a break, be prepared to wait & maybe smile.

22 years experience. It has gotten much worse with time.. If you go there, and you will have to go…read morethere if you have a package. Because they will not deliver to your door, you will wait in line from 1 hour to 3 hours. They used to deliver the packages to your door. The nasty man who is always there at the counter tried to gaslight me 'I have been here 10 years, and we never have'. Well, I have been here for 22 years, and they did up until this year! And calling ahead? Hah! They apparently take the phone off the hook when they open. I have called as many as 50 times in a day. Busy every time. Therefore you just have to go wait in the interminable line merely to ask a question. If you can use Fedex or UPS, but be aware. These shippers use USPS for the "last mile" in this rural area. So really only for packages of a large size and/or weight. UPDATE: Two days ago they put my package in the wrong parcel locker. Fortunately the neighbor knew me and reached out. Today my Amazon update says "Package delivered today to parcel locker'. There is nothing in my mailbox. Who knows where the item is. And this time it was something of a high value. Staggering incompetence couple with a complete lack of accountability. I am on the phone now. Ha ha ha. Di i mention they DO NOT answer the phone. It will ring 20-30 times and then hang up. And I will call again. Sometimes, they will answer the phone. Only 1 minute after opening, and 1 minute before closing. UPDATE: My package was misdelivered. On Amazon is says 'delivered to parcel locker'. It is not there. I tried calling. For one hour. No answer. I drove to PO at 7AM (they open at 7:30). There were already 3 people in line. By opening time there were ~ 30. But only one person working the counter (3 stations available). When i explained to the single customer service rep what happened, and that the same thing had happened last week...she went in back to look for my pkg! Completely illogical. I told her it was delivered to someone else's box! I was not there for a pickup. She wasted two minutes while ~ 40 people stood in line. At the avg pf ~ 3minutes per customer the best case scenario for the last customer in that line was a 2 hour wait. When she got back to the counter she understood the issue. She told me the carrier would in ~ 8AM and she would call me (I left my phone #). it is now 10AM. No call. And there will never be one. I tried calling. No answer. Why is there 1 person working the counter with 40 people in line? There are several people in back. i understand they are not doing nothing, they have their jobs. I also understand there are training requirements and not everyone can work the customer facing position. So....manage the resources! Get someone trained for that job and put them in front to only deliver packages. This would cut the queue quickly: The problem: Pagosa population increases seasonally. Tourism increases seasonally. Short-term rentals increase seasonally. Package volume increases seasonally. Lines increase seasonally. The solution: Forecast demand. Staff accordingly. Cross-train where practical. Reallocate resources during peak periods. UPDATE: Neither the lady at the counter nor the carrier ever contacted me, as I was told would be done. I did, however receive my pkg after I left a letter at the mailbox for the carrier, hopefully this will result in my mail being properly deliver going forward. OTOH, I also received a 'sorry we missed you' slip. This is for another item I was expecting today. it is a small item, small enough to fit in the parcel locker. So why was it held at the PO? Well, let's look at the 'Because' section on the slip...hmmm...see anything wrong with that? Yep, no reason selected. There are seven possible reasons, and NONE of them are checked! But she wrote '90' and circled it. Presumably some internal PO code? It means nothing to me, the customer. So who knows why it was not delivered.

Amazon just stated our package was delivered and would be found in the big mail box. When my…read morehisband looked there was no key in our box. I called the Aztec P.O. because I knew it had just been dropped off. We want to personally thank Lisa for coming to our address with a lot of keys. Well Praise God. they were put in the wrong mailbox. She will repremand the mail carrier for making this terrible mistake. I have lost things in the past But we just THANK this lady for doing her job correctly and helping us find it. She should be commended Thank you again Lisa!! In the past we've lost family pictures that were never found and the people we dealt with just didn't care. Thank You Lisa for A Job Well Done!! 3 stars for no mail and 6 stars for Lisa Sincerely, Carol and Paul Hanley

Jerome was the "supervisor" in which Jaime had directed me to. They both cut me off in the middle…read moreof my sentences as I was trying to explain my daily mail situation. To these people your feedback or even your voice in general is an inconvenience to them. Both of thsee employees were in a rush to hurry up and get me off the phone. I used Informed daily mail and the e-mails are always spot on. I get the e-mail of what is coming to my home and then it appears accurately every time. Today was a different situation. Neither one of these employees wanted to contact the carrier or help me resolve this issue in anyway. Poor service. Poor heart conditions.

They are fair and have a great facility! The only time they hold a deposit is when a unit is not…read morecleaned properly. The only time they charge a late fee is when they receive a payment late. It is NOT rocket science, people!

I must have left a little bit of dirt or dust in the unit, and they of course kept my deposit. I…read moream sure that it took someone 2 minutes to clean it--even if they did--which I suspect they did not. I am sure they make a lot of money on this. I can understand if it is seriously dirty, but normal wear and tear. I would NOT under any circumstances do business these people again. Eighty dollars for almost 6 months and this is how i was treated. DO NOT USE THIS SERVICE!