Hours say they open at 8:30am. I was there at 8:30 and stayed for 10 minutes- they never opened…read more I saw this sign that said ring bell for service before 9am - I rang it multiple times (hearing people in the background) and no one answered. Very unprofessional.

Excellent Post Office except for Jeff the clerk. Very surly. Often have lines with only one clerk…read moreworking. I was in the other day and there were 3 other people in line. Jeff was serving a passport customer and there was no other help. I heard Jeff say to a Supervisor when she asked why the long wait: "They can go to a different post office". Wow, Very poor attitude for a public servant.

This USPS has outstanding staff! Jennifer, Michelle and Shakil are knowledgeable, courteous, always…read moresmiling and positive. I highly recommend.

I didn't go inside, I just dropped off a package in the mail. Parking is plentiful, and accesss to…read morethe mail boxes is pretty easy and straightforward. The insides provide access to all of the mailing materials you would need for priority and other shipping. Would ship items from here again

It really depends on who you get when you come in here. I was so happy to see a new face and not…read morethe one of that mean ass old lady. Thank GAWD she's retiring this week. This is the most aggravating place in the world. I swear. If you can, please go to another location. It's like every time u come here lol something is wrong. The ONLY GOOD thing about this place is it's 24/7, so if you need to mail something at night, u can use the kiosk and do it. Now honestly I've even used Meijer to do this DREADING this location. Now they do have a new employee Bridgette, she's cool but IF U KNOW U KNOW . Definitely fools the rest of the folks though. The service is always slow, so be prepared for that. Crazy how the post office is the only place you can complain

if i could give a negative number i would. worse post office i have ever been to and i have been to…read moremany in detroit. lost multiple packages and they could care less. go anywhere else but here.

The postal machine is never working or printer paper always out. Can we get these machines working…read moreso don't have to stand in line. A lot of nice people that work at this location and have at least 2 people at windows. Would be great to get more people at window but at least have 2 most places have 1 with 20 people in line.

Worst thing I can see when I buy something online is that they used the USPS. Guaranteed late and…read moreuntraceable. Was waiting for a package all day ve ay that was the scheduled delivery date ( even says it now) but as usual...nothing! When people complain about the inefficiency of government they are the first thing I think of. Stick to shipping letters and leave packages up to the professionals!

This post office couldn't be in a better location for those staying at nearby hotels and shopping…read moreat Great Lakes. Even if you're a local, and need to mail a bill, buy stamps, drop off a package, any of the things anyone needs from a post office in the digital age, this location is ideal. In addition, this is one of the few USPS' with a self-service kiosk that isn't broken, or otherwise out of service. That alone gives them a star. The couple of times I've been here, the employees were pleasant and helpful and not anything at all like I've encountered elsewhere. More stars for that. It's a little awkward to get here, though, as the entrance to the parking lot isn't a direct one, but rather requires a circuitous route around another building.

I came in to drop off 50 packages (Yes i know 50 packages is a lot, but all the postage is prepaid…read moreand I just need them to be scanned in). The worker proceeded to tell me the max she can scan in is 10 at a time. This was a blatant lie, I've gone to other locations and scanned over 100 packages before. She directed me to the self kiosk for some reason? I just walked out. Please get better staff

I took care of my passport renewal and it was fast and efficient. The older gentleman with the…read morewhite hair did an excellent job. Took about 10 mins in and out.

Missing mail? Don't call THIS post office. The (very pleasant) Wes will give you the exact same…read morenumber you JUST CALLED (erroneously telling you that is the number to call for complaints) and when he picks up, again, he will tell you he can do nothing about your delivery issues. Nice guy. But this post office location is really bad. We miss mail constantly. The mailperson seems to come only sporadically. Then when the person comes, he/she puts mail in the wrong boxes. I feel sorry for the staff of USPS. I am unsure they test them for literacy. And whoever runs this operation does not seem to care about regular delivery, at all.

We live in Marlette and Pontiac delivers the mail to them for distribution. Last Saturday, January…read more9th Marlette's mail was delivered to Deckerville. as of today, January 15th it still has not arrived in Marlette. This appears to be happening on a frequent occurance. Our bills are not getting to us and causing late fees. Can you please talk to the driver and ask that he gets it into Marlette and pays closer attention going forward please? it really is causing issues to us customers that still prefer to use USPS. Thank you. Barb Haranda, customer 1894 S Van Dyke Marlette Mi 48453

The Pontiac Distribution Center is constantly delayed. I have had many items that take over 3 days…read moreto ever leave this blackhole. It's very frustrating,

This is my preferred Amazon returns spot because a) there's never anyone in here, likely because…read moreit's far back in the plaza and b) the employees are always super fast and helpful. I can park my car, walk in, return my item and be back in my car in like 90 seconds.

The staff is the most dedicated I have ever seen and I really like to complain - the go above and…read morebeyond for their customers Even when they already closed the door they took my drop offs an processed them the next morning.... I would like to recommend for every person or team which interacts with customers to adopt their work style! Thank you! Oliver

Tried to print here their computers are older than America itself computers aernt even expensive…read morestop being a penny puncher and upgrade your store for the love of god

I've been using this place for years now. They do such a great job in there. Always fast, rarely…read moresee lines (if there is it moves fast) Employees are polite, courteous, reliable and professional. I could go to others closer, but I love this one. And it's in a great shopping center. Great location, great employees!