Hours say they open at 8:30am. I was there at 8:30 and stayed for 10 minutes- they never opened…read more I saw this sign that said ring bell for service before 9am - I rang it multiple times (hearing people in the background) and no one answered. Very unprofessional.

Excellent Post Office except for Jeff the clerk. Very surly. Often have lines with only one clerk…read moreworking. I was in the other day and there were 3 other people in line. Jeff was serving a passport customer and there was no other help. I heard Jeff say to a Supervisor when she asked why the long wait: "They can go to a different post office". Wow, Very poor attitude for a public servant.

I've always been extremely satisfied with the service at this location for the past 15 years I've…read morebeen coming 5+x a week and the only flaw is the box gets full or is full (understandable)! Highly recommend!!!

West Bloomfield post office if there was a rating below…read moreone, that's exactly what I would give this post office my mail carrier put a couple sensitive documents in another mailbox not belonging to me. I am so upset. I don't know how to correct the situation it had account numbers and Social Security numbers on it now it's in someone else's mailbox who I don't know one of my neighbors. This happens all the time.

The ladies that work here are top notch ! They take the extra time to make sure you are not over…read morepaying by using the Flat Rate packaging! You are in & out! ! Efficent kind & courtesy!

The postal lady Anna is not very friendly and didn't seem to want to tape up a box. Which I've…read morenever had that issue at that post office. Terry is always very kind and nice and always accommodating. She rolled her eyes and sighed because I wanted my tracking receipt.

This office is never open based off posted hours. They always close a few hours earlier than posted…read morewith a sign of staff shortage. Call before you go especially after 4.

Never open! Very frustrating. I always drive all the way over and they are ALWAYS CLOSED. Never one…read moretime have they been open. I have a package I cannot pick up or reschedule pickup because they did not enter my package information into their system! Very disappointing.

We live in Marlette and Pontiac delivers the mail to them for distribution. Last Saturday, January…read more9th Marlette's mail was delivered to Deckerville. as of today, January 15th it still has not arrived in Marlette. This appears to be happening on a frequent occurance. Our bills are not getting to us and causing late fees. Can you please talk to the driver and ask that he gets it into Marlette and pays closer attention going forward please? it really is causing issues to us customers that still prefer to use USPS. Thank you. Barb Haranda, customer 1894 S Van Dyke Marlette Mi 48453

The Pontiac Distribution Center is constantly delayed. I have had many items that take over 3 days…read moreto ever leave this blackhole. It's very frustrating,

This United Parcel Service location is excellent. It gets a lot of customer traffic, and the staff…read moreis always swift and courteous. I've never waited more than five minutes, even when the store is full upon my arrival. There's a lot of United Parcel Service location options, but this is my preferred United Parcel Service location.

A few weeks ago I went to this store to ship some items using their pack and ship service. I…read morearrived a few minutes after 6 because I thought they were open until 7 and not 6:30. Instead of asking me to come back the next day, the employee said to me "it was really stupid of you to come at this time." She quoted me $800 to ship my items. I went to a different UPS location the next day and they shipped it for $130. I would not recommend this location to anyone. I left feeling very humiliated.

Love coming to going postal !! Great service friendly people !…read more Always wonderful and fast .

I have been using this Goin' Postal for a few years and have had a great experience every time I've…read morebeen here! Everyone is friendly and helpful and in a good mood even during busier times. Today, I was taking a particularly long time to find the address I needed in my phone. The man who helped us (owner or manager??) was soo patient and showed my 3 year old some cute (and impressive!) magic tricks while we waited. My son thought they were soo cool and couldn't believe he made a couple items disappear. It was super sweet and made the time fun and easy. I use this location all year round and they always make it easy!

The hours posted start at 10am. I have waited for over 30 minutes for the store to open. Multiple…read morepeople came and left during the time that we were waiting. This isn't the first time this has happened. This is extremely unprofessional. @packandshipplus either change your hours or hire someone reliable!

Honestly every time we use Pack & Ship Plus it's brilliant service! Ryan is so professional, help,…read moreand always makes it easy (even when shipping internationally).

This is my preferred Amazon returns spot because a) there's never anyone in here, likely because…read moreit's far back in the plaza and b) the employees are always super fast and helpful. I can park my car, walk in, return my item and be back in my car in like 90 seconds.

The staff is the most dedicated I have ever seen and I really like to complain - the go above and…read morebeyond for their customers Even when they already closed the door they took my drop offs an processed them the next morning.... I would like to recommend for every person or team which interacts with customers to adopt their work style! Thank you! Oliver

Went here again this week and was helped by another very nice, young guy who assisted w/ carrying a…read morevery large DIY package containing a mirror. I just wanted a quote because the post office bowled me over with what they were going to do me in with when it came to their oversize Parcel Post package surcharge (just under $70 total w/ delivery confirmation and $100 insurance vs. $15 for the standard P.Post package/weight charge). UPS charges would have run about $60. I put sending the mirror out on hold, but did not realize I didn't have to waste my time packing that irregular sucker myself (and what a PIA it was). Per the nice UPS Store guy, If you buy the packing box/materials from, and ship with, them, they will pack it for you. I'd always thought the actual packing was an extra charge and avoided going that far before. Good to know! Oh, and per my BF, the UPS shipping place in Pontiac has a real cranky older woman who hassles him everytime he ships out an Ebay package. I advised him, as I would advise you, to make the trip to this store in Waterford to minimize any and all aggravations.

We use this location all the time to return items and we've always had great experiences!read more