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    Pontiac Post Office

    1.0 (5 reviews)
    Closed 9:00 am - 6:00 pm

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    4 months ago

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    3 months ago

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    11 months ago

    Employee said weight limit was 50 pounds for ground shipping..it's 70..she would not take it at all

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    1 year ago

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    18
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    5 years ago

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    United States Post Office

    United States Post Office

    3.0(2 reviews)
    9.3 km

    Several of the workers are immediately confrontational with customers. The lack of knowledge is…read morecomical. Several of the workers are almost irritated that they have to do any work. They shouldn't have an attitude with customers asking simple questions about shipping international items etc. Before closing the box, I handed the customs form to the employee and asked if everything was ok to send. I was unsure if I could ship a can of soda or not; of course everything was described in detail. I know that she knew because she said I needed to be more descriptive than "soda", so I added "root beer" next to soda. *She* said it was ok. She taped up the box and then said to read the screen about prohibited items. One was that there were no liquids. I hit "yes" and she looked so irritated. She had to ask another employee behind the counter if it was ok. She came back and said no. She said "Ugh.. after all that taping we have to pull it out". She then took her sweet time to un-tape and and re-tape the package. It was clear that she wanted to waste my time because I didn't have everything perfectly ready for her. The takeaway: The Positives: The line was short (1-2 minutes). Negatives: Rude and genuine disinterest to help the customer. Uneducated on basic shipping rules. (2 out of the 3 employees while I was in were rude to customers. One older lady was very sweet and sounded knowledgeable.)

    A great big Thank You to Mandy at the Waterford Post Office !!!! Thank you for being so helpful…read moretracking my package from my Granddaughters and thank you for being so kind.....I truly appreciate your outstanding customer service!!

    Pontiac Post Office - postoffices - Updated May 2026

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