A quick and easy stop to return a package today. Friendly service and they could see that our…read morepackage was ready so the clerk pulled us out of the queue and took care of it in an instant. Hey, we didn't cut the line! It happened so quickly that I didn't even manage to get any interior pictures. I'm a UPS store fan! [Review 20041 overall - 641 in Georgia - 1016 of 2023.]

I just experienced the most insulting and rude customer service. I will never visit this store…read moreagain. I don't spend my time writing negative reviews, but it takes absolutely nothing to do the job you chose with basic respect and courtesy. Three employees were present, and not one of them was kind -- and one of the men clearly should not be working in customer service at all. I always receive great service at the Toco Hills, North Decatur, or Clairmont locations, but this store was a complete disappointment.

This was such a great experience at a FedEx. The staff was great and really helpful. They made sure…read morethat I felt reassured about everything that I was shipping off. This is my new go to FedEx location.

Staff was humorous and efficient, cranking through the line and helping seal up the boxes we…read morebrought to ship. Cheapest? No, but definitely efficient and with good attitude even with my slightly bad tape job. Getting out of the parking lot, on the other hand - terrible onto 23 or Decatur.

I needed to schedule a last minute freight shipment overseas because I was moving and my original…read moremovers couldn't pick up my stuff on time. The store manager went above and beyond to make sure I would be able to ship my items. Not only that, they also packaged my items in such a way that they arrived perfectly. We had fragile items and they all arrived without a single scratch. I'm thoroughly impressed by the professionalism and amazing work done. My items also arrived a full week earlier than expected. Words can't describe how happy and pleased we are with the service.

Extremely rude and unhelpful employee named Yahdi (sp)…read more Do not use this franchise. Other stores are available and actually want to serve customers

Such an asset to the neighborhood! they offer notary, and are so convenient for dropping off Amazon…read morereturns. the store is always well-kept and clean, with friendly folks at the counter. I would love to see them expand their retail offerings with more supplies, but I understand space is limited.

I went to this location to get a mailbox and received excellent service from JJ, the manager. He…read moretook the time to explain everything, answer my questions, and show me the box. I noticed that although he had a line of customers he wasn't' rushing through the transaction, he was present and focused on what he was doing while still acknowledging the customers waiting. I appreciated the great service! This location is in the same plaza as Trader Joes and with the new nail salon, and breakfast spot there is very limited parking. There are a few spots directly in front of the UPS store that are marked for 10 minutes, if you're planning on coming in and out this is probably the best place to park if the lot is full.   I called a few UPS stores and I noticed that they each have different requirements. One place did month to month but didn't have personal mailboxes, it was held behind the desk, another required at least 6 months, and this one required at least 3 months. It's a pretty convenient location so I decided to select this store for my temporary mailbox. You receive an update when you have mail, and you have a key so you can come after hours. You can also have packages delivered here.   To get the mailbox I needed to provide two forms of ID, I couldn't' used a credit card so I used my medical card and DL. The total was $136 for 3 months.

This is a very well staffed location: always plenty of people ready to help, but also happy to be…read moreat work. As a business owner myself, I'm constantly in a hurry and shipping is always on my schedule. This morning, I was bringing a lot of Amazon shipments and was having difficulty sorting everything. Micah was not only patient but also pretty much saved the day by figuring out which barcode went with what item. I really appreciated how he admitted not being sure at first, but was committed to solving my problem, and very much succeeded in helping me get everything sorted. Thank you, Micah!

Mikal was very helpful. It's a great UPS store and the line is great no waiting. It's right by the…read moreAmazon return at Whole Foods. So when Amazon says you have to return at UPS, go to this store. ;-)

They will get you set up to ship whatever you need safely and securely. They were patient with my…read moremany questions and saved me money for what I was being quoted to pack at the big box chains

Called and spoke to a nice man, asked them if they can email me the application, never got it. I…read morethen emailed them I was looking to get a mailbox and pay for 1 year upfront. Still, no response, if this indication of their business practices, good luck to them, I will look elsewhere.

Super excited. Just found out about this place. Great to have another option other than the UPS…read morestore or the post office to ship and mail things and also receive mail and packages. Much easier to avoid package theft.. They do other business services too. Super friendly staff excited to have them in the neighborhood.

Nate Harper 1 review…read moreI was looking for a place to make some quality color prints of some pics on my phone. I saw this place, Red Trinity on Flat Shoals. I wasn't familiar with them, but I was of the area. When I walked in everything looked new and fresh. I was ... More

Terrible service, the young man working had no idea what he was doing and I waited over an hour to…read moreget a mailbox...only to walk out because they couldn't fix the printer and wanted me to wait longer until the boss got there. The place is really dirty, unorganized, piles, trash and crap everywhere. I would not recommend going here if you'd like fast service, receive packages or expect a pleasant experience.

Wanted to like and regularly use this local Suburban Plaza business as I live in the area and ship…read moreoccasionally for eBay sales. They make copies, do faxing, sell shipping supplies, and provide shipping services but twice I've been in the store and once called on the phone. They act as though you're bothering them...and they hung up on me while I was asking questions on the phone recently. Apparently too busy?

Expensive!! Easy drop off of recycled ink cartridges. Small…read morepurchase to utilize reward available.

This place is a racket…read more First, the parking lot is awful, I hate it. There's so much traffic just to get into this shopping center where Staples is located. I came in to make an Amazon return. There was a guy at the counter in front of me who was having some sort of issue. 2 employees were behind the counter, yet I stood there for eons waiting to be helped. The customer clogging up the line walked away for at least 7-8 mins. The cashier could have easily held up his transaction while he was in the store searching for whatever, but did she? Nope. When I was finally helped, it took about 60 seconds. Took me wayyyyy too long to make a return.

If you can get any other carrier please do so. Someone sent me a package via FedEx. Per tracking…read moredetails my package was delayed. After talking to customer service I was told to go to this location to pick up mg package. After arriving there was only 1 person working behind the counter and there was a line. Long story short they could not locate my package at the shipping center; it took them about 30 minutes to let me know. After leaving the facility the clerk in store called me to tell me they shipped my package by to the original shipper. They need more people working at the front counter and a better system to get people the correct information.

Fed ex is the worst and this location lied and said my package was on the truck and there was a…read moredelivery attempt and there wasn't. I'm sitting here by the door.... And now I have to pick it up or wait 2 days and I was told it was express next day shipping. And I'm playing phone tag with this automated system and can't speak to anyone